Auto Station

Nov 06, 2024

I've been having a hard time finding a reliable place to get my cars serviced/fixed until I found them thanks to a friend. Great service, very fair prices and they don't try to sell you a bunch of unnecessary stuff, I'm not very knowledgeable about cars or mechanics but I definitely feel like I can trust them and they won't take advantage as most places I've been. Definitely recommend them.

Aug 06, 2024

I was in Omaha from out of town and my Honda Odyssey had a problem and the engine light came on. These guys fixed the car the same day! Amazing service. Can’t recommend highly enough.

Jun 06, 2024

Broke down while traveling this weekend (Memorial weekend) They got my vehicle in, fixed, and my family back on the road very quickly.

Jun 06, 2024

Always professional and wonderful service, highly recommended !!

Apr 06, 2024

Jess, Dillon, Lance and team have always been top notch! No crazy upsells, just good, honest people who care about you and your automobiles.

Feb 06, 2024

If I could give them zero stars I would. The shop was 1.5 days behind when the vehicle was dropped off. Snowstorm hit, then it was a week behind, ended up being TWO weeks behind. Zero communication from the shop without us having to reach out, sometimes several times a day. Part not ordered on time. Part not put on truck the day it arrived or the day after it arrived. They didn't replace the part until they knew we were coming to get the truck repaired or not. Made some song and dance about the vehicle not being driveable. As far as we can tell, the engine was never engaged during the 2 weeks they had it. I do not know how they came to that decision without an attempt to drive it. Truck was dead when we went to get it. My husband spoke to the owner the day after we picked it up. He had no knowledge of any of the issues we had, nor was he aware that the interlock device was used at all, which confirmed that they never started it to decide whether or not it was driveable. Truck needed a jump to get off the site. Doubted it was started at any point while it was on their property. Truck wasn't driveable to get the 150 feet to their garage but apparently it was completely driveable for my husband to drive it home. Husband barely made it a mile down the road and he parked it. It was towed to a different shop the next morning. Worst customer service experience at a mechanics shop ever. Save your money and your time and do not go there.

Feb 06, 2024

My husband and I have brought our vehicles here on numerous occasions and they're always friendly, honest and helpful. They give information about potential maintenance or future concerns without selling you anything you don't need. It seems like they genuinely care and are well- liked by clients and other related businesses (my tow truck driver loves Auto Station, too).

Jan 06, 2024

They are great and honest

Dec 06, 2023

I want to thank them for being an amazing business!!! Family owned business and you can tell by their level of service to their clients! My Dad has used them for years, however when I drove from Arkansas to Omaha for the Holiday I was loosing air in my tire and kept having to pull over and fill it up. Concerned with it being the Holiday and having to drive back a few days later we called and they said they would get us in on Christmas Eve. They not only looked at the tire with the concern but all 4. They couldn't find anything causing the issue and told me to bring it back the day after Christmas if the the issue continued. I had no issues after taking the car to them and they did not charge me for their time. Above and beyond and highly recommend them!

Dec 06, 2023

They will take care of all your car needs

Dec 06, 2023

Dylan and Jessica are hands down the greatest people to deal with. They have taken care of every vehicle I've brought in and never gave me the go-around. Good people, even better mechanics.

Dec 06, 2023

Excellent service and work done on my vehicle. When my truck or my wife's car needs work done, I'll be coming back here for sure.

Dec 06, 2023

I love there service there really nice I trust them with my car. I wouldn't want to go anywhere else. There don't mind you steating in the waiting area for your car.

Dec 06, 2023

These are honest good people 🥰 Love Dillon and Jessica.

Dec 06, 2023

This place is great!! Very nice people!

Dec 06, 2023

When you ask a question and get a honest free answer you know you came to the right place

Dec 06, 2022

Love auto station! Customer for over 15 years. All repairs on all our vehicles are done here.

Dec 06, 2022

...CONTINUED (Amanda Aycock).. So after Jessica hung up on me multiple times, screamed at me, mocked me, told me I was never getting an apology from her, nor would she listen to anything I had to say, she yelled "we no longer want you business! Don't come back." Which was fine, because after our horrendous treatment we had decided that we wouldn't be going back but to be honest, I'm so shocked. Dylan called my husband after this and told him that he did talk to me, and he did mention that there was a $50 fee for this, and another fee for that, which was absolutely NOT true, again I was disappointed and shocked that this was happening. A bit later Lance, the company owner called me. I will tell you that Lance is amazing. He truly is. He's like everyone's dad, and he does truly care about his customers. Sadly, he can't be there all the time to greet each customer and show them what Auto Station stands for, and is proud of. Instead you get Jessica. She's abrasive, dishonest, uncaring, disrespectful, and quite honestly a stain on this companies name. There are other reviews that express the same nasty inhumane attitude she has given to other customers, and that's sad. It's sad she doesn't care about a business that her own family built, and what they stand for, nor does she care that she will continue to cost her family business customers. Lance apologized for her, and any miscommunication, he explained to me that it wasn't an inspection, that those they don't charge for, but explained what was done and where the charges actually came from... that being the first time we were told about the charges. He also made me feel welcome. He shouldn't have to apologize for Jessica, but I appreciate that he did, and will always respect Lance. I wasn't going to leave this review, after speaking with him, but no one should ever be treated the way Jessica treated us, so I feel this is necessary. I rarely leave negative reviews, or reviews at all. As much as I would like to continue business there, I cant. I refuse to work with someone so cold, and callused. Jessica, I hope you find some respect for your families business, and instead of running away from a customer issue, you value the fact they called to speak to you about it, instead of just never returning, or leaving a review such as mine. You're tarnishing a good business that was hard earned by your own family. Lance - Thank you for calling me. It meant a lot that you took the time out to allow me to speak, and listen to my concerns. You're a good person and a good business man.

Dec 06, 2022

Awful!!I Took my 2017 Nissan Altima in to recharge my A/C before the hot days of summer. As I waited the gentleman at the desk was very nice and seemingly helpful....the next thing I know they're telling me that my A/C compressor is bad. They were going to charge me over $1000 to replace it. I immediately got on Amazon and found a remanufactured A/C compressor for $152. They refused to replace it with the one from Amazon. So I declined the service and a trusted friend who is a very good mechanic look at it. He took my compressor out and found that Auto Station SERIOUSLY over filled the freon and there was nothing wrong with mine except that AUTO STATION had overfilled it causing it to not work correctly.

Dec 06, 2022

Dylan and the Auto Station family went through the ringer on one of our vehicles! Problem after problem, they stuck with it. I had been looking for an honest shop for years, and now I've found it. Thanks, guys!

Dec 06, 2022

Fair price, great work. Dillon was awesome. Loved the communication and upfront prices before beginning work. Thank you for fixing my Juke. You've earned a customer!

Dec 06, 2022

Great shop..honest people and affordable prices.

Dec 06, 2022

Honest and friendly, won't try to cheat you. Use these folks if you want good service done on your car.

Dec 06, 2022

Lance and his team are honest and professional. I wouldn't take my car anywhere else!

Dec 06, 2022

Process was fairly smooth. Left with a bad taste. Owner was unprofessional/condescending in response to my questions about part used and condition of fluid. Front help tried to translate it into something more positive but at that point, they had my money.