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Auto Tech Collision Center

5

4

3

2

1

3.8
(140 reviews)
Review highlights

"… They even detail clean my tires 🥹 Everyone was very attentive and friendly from day one. Richard K was my assigned adjuster. He was very professional and he really took …"

"Great people, great service, and great quality."

"They offer excellent prices coupled with great customer service"


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Description

Auto Tech Collision Center provides auto body repair, auto paint, framework, airbags, classic car restoration, hybrid vehicles, electric vehicles, windshield replacement, factory calibration, paintless dent removal, and window tinting with over 25 years of experience in the Downtown LA, CA area.


Reviews

Dec 05, 2024

Great experience. They navigated everything with my insurance after my accident, even when the car had to go back to the dealer. The process would have been much more painful without their help!


Nov 23, 2024

I’m very happy with the results provided by Auto Tech Collision Center. I hit a pole, completely damaging my bumper, headlight, and more. I came in without an appointment, and Richard Kim conducted a thorough inspection, documented everything in detail, and provided a cost estimate the same day. The repairs were completed faster than I expected, and three weeks later, I have no complaints. Huge thanks for the great work!


Nov 07, 2024

Good communication, completed in a timely manner. collision center talked with my insurance and I didn’t have to be called constantly.


Sep 07, 2024

I am extremely pleased with the job that was done! Not only was the body work excellent but they even cleaned the inside of the car. Thank you Johnathan and Giselle for keeping me updated from start to end.I definitely recommend this place!


Aug 07, 2024

I am extremely pleased with the job that was done! My car looks like new. Not only was the body work excellent but they even cleaned the inside of the car. I definitely recommend this place!


Jul 07, 2024

Auto Tech Collision was great working with my insurance to get me the estimate/qoute asap , there timeline on when the car would be done getting repaired was spot on , no complaints here. Angie was also great and friendly, helping me finalize my deductible hassle-free.


Jul 07, 2024

I have brought my car in a few times after some accident and they have always given great service. My car has looks great both times. 100% recommend!!


Jun 07, 2024

I loved the service that I have been given during the time that my car has been here, I have been here multiple times due to accidents but the service here has always been excellent. I want to thank Richard for all his help because during my process he has been keeping me updated with all sorts of information. I even got my car fixed and back to me one day before the due date of my car being fixed so the service was fast and excellent.


Apr 07, 2024

Great place


Apr 07, 2024

Nice and helpful people, got my smog done easy and quick good price


Mar 07, 2024

Took forever to get my car fixed and the cost is crazy high the guy just "estimated" the damage on the spot after a small inspection im lucky it's not me who's paying for the car damage but I pray for the other lady that crashed onto my car


Dec 07, 2023

AVOID ALL COST GOING HERE PLACE IS A HUGE SCAM! FINDER BENDER TURNED INTO A TOTAL LOSS! KEEP IN MIND I DROVE CAR TO LAS VEGAS AND BACK TO CALIFORNIA BEFORE LETTING THEM WORK ON MY CAR IT! COMPLETELY TORE MY CAR APART AND TOLD INSURANCE IT WAS TOTALED! ITS CRAZY I SHOULD HAVE WENT WITH MY FIRST MIND BEFORE BRINGING MY CARE HERE! PLEASE DONT MAKE THAT MISTAKE BRINGING YOUR CAR HERE!!!!!!!!!


Dec 07, 2023

Bays are too short for tall vans


Dec 07, 2023

Can’t stop saying great things about Angie and Bundy and auto tech took my Highlander to get some work done and wow like always great work. They keep you updated on what’s going on and tell when your car is going to be ready to plan your day to go get your car. Thank you guys.


Dec 07, 2023

Excellent Work 👍


Dec 07, 2023

I took my car here after an accident. The people there were helpful and friendly. I liked that I was kept informed during the whole process through text messages and an online portal I could access. My parts were delayed but I was kept updated and the car was only delayed a day. Got my car back all fixed with no issues and they even refilled my oil.


Dec 07, 2023

Tudo perfeito!


Dec 07, 2023

Ulises repaired my vehicle and he was very prompt with service and attentive to the damages. The updates related to my vehicles pick up by his team were consistent and done with continuous care to keeping me informed about any details. My vehicles interior was also vacuumed and detailed upon pickup and given a car wash.


Dec 07, 2023

Update: 10/02/2023 Took my vehicle in to have work done. The paint work ended up being less than desirable, for a simple job ended up with a vehicle that will require a respray which I'm getting some elsewhere. Stay away from this place if you're looking to get quality work done. I'd give this place 0 stars if it were possible. Went there to drop a friend off, when I was leaving their parking lot I could hear a tapping sound coming from my front left tire. Sure enough it was a bolt. Be careful as they probably don't police their parking lots for bolts and nails.


Dec 07, 2022

Best Auto Collision in DTLA! Honest, efficient, friendly, reliable and most of all they take care of you and your car. They work with major insurance companies and they are highly rated for customer service. I recently had to send my car in for a repair and it was the best experience ever!


Dec 07, 2022

Have been taking care of my vehicle for since 1989. Great service and will not rip you off


Dec 07, 2022

I first dropped off my car at this business and it seemed to be a great shop. They projected an already very long expected to date to return my car, and they explained that it was due to shipment delays. I gladly committed, expecting it. However, when it came to the expected delivery date, they would end up pushing it back at a day or two at a time. They would do it last minute, day of. They ended up doing this for close to a month. They also did not relay this information to my insurance (as my insurance instructed me they are supposed to do) so I had to call my insurance every time they did this to ask them to extend the rental. They did for an entire month. They then told us last minute that we would have to be paying cash because their "card machines were down." This was not made aware to us until the day before and I told them we need to pay with our credit card. They would not budge until I finally said that this was something I would have to report to the BBB. They instantly came up with a solution that already existed and should have been presented from the start. Very disappointed that this place was recommended by GEICO and hope that they improve their business practices.


Dec 07, 2022

I’m very satisfied and happy with the work done to my car, they washed, clean from inside and out, I looks brand new!! They even detail clean my tires 🥹 Everyone was very attentive and friendly from day one. Richard K was my assigned adjuster. He was very professional and he really took his time to check my car and gave me all the information on how the process works. They send text messages to update you about the car and links so you can see detail about you repairs. The expected schedule date for my car to be ready was on 3/22/2022 but they had it ready 4 days earlier! I really recommend this place for anyone the needs something to get repair. I truly appreciate making all this less stressful than I thought. Again thank you Richard K!!


Dec 07, 2022

This is not only the worst experience I have ever had with any body shop, but in all customer service experiences I have had in my entire life. Some of their employees need a hard lesson on customer service and how it is and is not okay to speak to customers. Not to mention, my car has been completely ruined by these people to the point that I have had to file a lawsuit against them. DO NOT TAKE YOUR VEHICLE HERE. It will only result in a horrible headache, and absolute destruction of your property. My recommendation is that caliber close this location forever and teach their employees basic etiquette.


Dec 07, 2022

super prepared ' thorough and very honest.


Dec 07, 2022

Friendly and attentive.


Dec 07, 2022

I went through this company via Geico. My vehicle must’ve stayed outside for quite some time because when I got it back I had a notification that said my windshield wiper fluid was low. I took the vehicle back and had them inspected. Looking under the hood the windshield wiper tube had been chewed up by rats. A few other things under the hood had also been chewed up by rats. They quickly took my vehicle to the back and within 10 to 15 minutes brought my vehicle back out said that it was fixed and I drove away. I had to go to work so I was unable to return but the next day the same notification came up on Mike vehicle. I went to use my windshield wiper fluid and nothing came out. This company has a rat infestation problem so if your vehicle is there waiting to get repaired there is a high chance that it will receive damage underneath the hood and underneath the vehicle in places where you cannot see. My vehicle still has this issue to this day Geico has not resolved it.


Dec 07, 2021

Basuras


Dec 07, 2021

Great team work


Dec 07, 2021

Prompt, courteous assistance...