Auto Tek
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Review highlights
"They always great me by name when I walk in and check in after any service. My doctors don’t even do that! I like their notification system they have, too. Great …"
"Andreah has the sweetest demeanor - so grateful for the staff here!"
"Their attention to the customer and their service quality goes far and beyond."
Overview
Categories
Auto repair shop, Auto air conditioning service, Brake shop
Directions
4313 Gillis St
Austin, TX, 78745
Phone number
Call: (512) 326-3881Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
Closed
Friday
Closed
Saturday
Closed
Description
Auto Tek Inc has been providing quality auto repair service in the Austin Texas area for 20 years. Everything we do in our service center is aimed at establishing trust-based relationships with our customers that will last a lifetime. Visit our website today see a complete listing of our auto repair services and book your appointment today!
Reviews
Nov 26, 2024
They were super quick, quality, and communicative! Prices were comparable to other places so I would recommend their services
Nov 23, 2024
Thank you, Aaron and crew! Auto Tek is the perfect business model. Excellent customer care, honest recommendations and satisfaction. You’ve earned my trust…
Nov 22, 2024
Auto Tek team went above and beyond expectations to resolve an issue I had with a previous auto repair shop. Great people! Great service!
Nov 22, 2024
Very detailed, organized, fair, and goes the extra mile. Would definitely recommend them!
Nov 20, 2024
Always a pleasure coming here. Friendly and thoughtful staff and my 4Runner is always in tip top shape after I visit. I rarely have to come into auto tek at all, maybe once every 2 years at this point, because they do such a good job and don’t overcharge for superfluous things.
Nov 20, 2024
Excellent service, quality work at a fair price!
Nov 20, 2024
Fantastic experience! They have earned a customer for life with their service and professionalism.
Nov 20, 2024
Great experience! They are honest about what you need fixed, communicate well, and timely.
Nov 20, 2024
I trust the service and professionalism of the team members. So do lots of people, so it can be hard to get a fast appointment; but I would rather wait than go to someone incompetent!
Nov 20, 2024
We have been using Auto Tek for years. The team over there is always very professional and thorough. This is a case of definitely getting what you pay for, but in a good way for a change. We all know car repair bills can get expensive quickly. They always give every option possible to get you on the road in the most cost effective way for your needs. I will continue using them as needed for the foreseeable future.
Nov 20, 2024
disappointed. I had a good experience the first time I came. the 2nd time I went in for a squeaking noise my car was having & they told me it could be anything, & so they can’t do anything to fix it… I did however pay $600ish to fix a problem I didn’t have before I sent the car in…
Nov 13, 2024
Auto Tek has been our go to auto service company for 6 years and we would never use any other. Their professionalism and expertise is unmatched and we would never trust any other company. Thanks Auto Tek!
Nov 13, 2024
AutoTek was fantastic! I have an unusual car and they figured out where to get the parts and were so helpful getting her all fixed up!
Nov 13, 2024
The friendly folks at Auto-Tek always offer great service. My only complaint is that I had to wait a month or so for routine service.
Nov 13, 2024
Very thorough.
Nov 06, 2024
Very professional, comprehensive work done on time as stated kat take in. I am pleased with timely follow up of work done.
Oct 30, 2024
DO NOT TAKE YOUR CAR HERE. This whole experience has been a nightmare. I took my vehicle there twice to have my power steering fixed. Over $1300 later I still don't have it fixed and now I have a damaged tire and wheel we'll. They didn't even put my wheel well back on properly with the last visit so my tire is compromised and wheel well is shredded in half from the friction. They refused to take an responsibility and no one else would have caused this issue. THEY ARE TAKING ADVANTAGE OF PEOPLE.
Oct 27, 2024
Aaron was communicative and timely. I did not feel at any point that this business was trying to squeeze money out of me and only offering to provide services my vehicle in need.
Oct 27, 2024
As always, the team and AutoTek goes above and beyond to make every part of the experience the best ever.
Oct 27, 2024
Friendly, knowledgeable, and quick turnaround! Autotek will definitely be getting my business in the future. I was super impressed with the reports and photos that they provided via links in text updates. Keep up the good work :)
Oct 27, 2024
Great shop !!
Oct 27, 2024
Great work, up front on pricing, not pushy and the follow up customer service is impeccable
Oct 27, 2024
I can’t say enough good things about Autotek! They are professional, honest,and great mechanics. Highly recommend!
Oct 27, 2024
I've been taking my Camry to Auto Tek now for over 12 years. They are professional, friendly, and efficient. I've recommended them to everyone I know and both my son and daughter rave about them! The fact is that I could have written this review even before I picked my beloved Camry up because that's how much confidence I have in their care.
Oct 27, 2024
In March 2024 I took my son's car into Autotek to diagnose and repair my son's Nissan 350z. Among other things, they diagnosed issues with the rear suspension. During the repair, they told me the bearings needed to be replaced. I paid them to do so. The total repair job cost around $4500. Five months later the bearings failed again. I brought it back in and they honestly diagnosed several issues stemming from the failed bearings and agreed to fix them via warranty. While repairing it, they also uncovered another issue that could have possibly been preexisting, but also could have been caused by the last round of bearing failure. As they didn't diagnose it the first time, it was difficult to say. After some back-and-forth discussions about this, they ultimately ended up repairing this issue too. Although we did not see eye to eye at first, I found them to be reasonable after I thoroughly explained the situation from my point of view. Although Autotek is a business and therefore must turn a profit, from this interaction I believe they have an eye towards being in business for the long run by being trustworthy and honoring their word.
Oct 27, 2024
Literally cannot say enough nice things about this shop, I will not take my car anywhere else because of these gentlemen.
Oct 27, 2024
Thanks for catching oil leak. Sorry you had to redo it. How frustrating for tech to get through then quality check to only find it’s leaking afterwards.
Oct 27, 2024
You guys are always kind, considerate and attentive. You listen and then you do the work and it’s done right.