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Auto Tune Total Car Care

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4

3

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4.8
(135 reviews)
Review highlights

"Good, honest servant and good communication. I trust their diagnosis and proposals. On the expensive side. A bit less than dealership pricing but not the best place if …"

"Great service, reasonable price and super nice owner and staff."

"This was the third place I called and their customer service can't be beat."


Overview

Categories

Auto repair shop, Brake shop, Transmission shop


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM


Description

Welcome to Auto Tune Total Car Care, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your vehicle. Auto Tune Total Car Care is family owned and operated and we use the latest equipment to guarantee your vehicle is serviced correctly. We only use quality replacement parts, and our technicians are ASE-certified. Call us at (704) 845-2886(Crown Point) or (704) 494-3106 (University) to schedule an appointment or just stop on by. Charlotte Matthews


Reviews

Nov 30, 2024

Hard to see a honest mechanics in town. Have been with Mercedes dealership for 8 years and spent more than 4K every year just for maintenance and seems car has be breaking down every time doing the service. During one of the case in which my engine light was on, again they proposed a very expensive repair. I went to auto tune total car care to just get a second opinion. The results are stunning. The necessary cost is really 1/5 of the cost from Mercedes dealer. And they did get the job done with quality. Since then, I have never gone back to Mercedes.


Nov 07, 2024

Great auto shop. This is how auto shops should be - upfront, honest, reasonably priced...proficient!!! Mike is great. He is super knowledgable and always seems to be able to squeeze me in. AND...they're open on Saturdays!


Nov 07, 2024

I had an appointment for an alignment after getting 4 new tires. I was able to wait for it and it turns out my vehicle did NOT need the alignment. I still expected to pay a minimum charge, but was told no charge - $0. I will be back!


Oct 07, 2024

Just an update - still same awesome and reliable service - can't say enough good things! I recently had a car repair emergency and they fit me in and took care of my car within a couple hours - many thanks. Excellent service and great folks! So grateful to have found this place - we have been going to them for several years whenever our cars need repairs or inspections - honest, quality repairs, and at a reasonable price.


Oct 07, 2024

These guys are great. Trustworthy!!! I recommend them to everyone.


Sep 07, 2024

Joe and Mike are the best. The mechanics rock too.


Aug 07, 2024

Good, honest servant and good communication. I trust their diagnosis and proposals. On the expensive side. A bit less than dealership pricing but not the best place if you are looking for a very competitive price. A good place if you want good service for a little less than the dealership.


Aug 07, 2024

Had an alignment done on my VW last week. Great price, quick service and very pleased.


Jun 07, 2024

Great car care and a great price on our wheel alignment! Highly recommended.


May 07, 2024

Amazing service, communication, pricing, and service work. I’m very picky with where I service my vehicles and I’m over the moon with what I’ve experienced with both our Toyotas.


May 07, 2024

I drive from Statesville for them to service my vehicles. Will never go anywhere else.


Apr 07, 2024

This is the place I always go to for my car care needs. Been going for a few years now! Highly recommended!


Apr 07, 2024

Very nice folks fixed my car quickly and for a fair price.


Mar 07, 2024

An auto shop you can trust for great work and service


Mar 07, 2024

I moved to Charlotte , and did not have a trustworthy reliable mechanic to go to . I went online and saw the reviews and brought my car here and they were honest and fixed my car within a couple of hours ! The best service . I will definitely be back . Thank you .


Mar 07, 2024

The owner, Joe, was extremely nice when I took my car in for an alignment, as well as a quote for my brakes. His shop has great pricing and gives an informative explanation of what work needs to be completed and when. I will be taking all of the cars in my family to Joe.


Feb 07, 2024

A little late to posting this but I came into Auto Tune after going to Toyota dealership that quoted me $400-$500 to replace my license plate because the screws were rusted from the inside out - such a rip-off! Auto Tune helped me within 15 minutes and did it free of charge! Will definitely bring my car here again. Great local car care business!


Jan 07, 2024

First time getting service here and I felt that everyone I dealt with was honest and trustworthy. We had a pretty expensive repair needed and they did a great job of recomming various options with varying costs. This will be our go-to service center from now on.


Jan 07, 2024

Yes there are still honest good guys out there that will tell you there is nothing really wrong with the car if that is the case. Joe & Mike recently checked out my mothers car that would not start and seems it was just a minor issue. Make this place first on your list next time there is a need.


Dec 07, 2023

Best auto shop in town


Dec 07, 2023

Fair honest and dependable service.


Dec 07, 2023

Good people.


Dec 07, 2023

Great fast friendly service


Dec 07, 2023

Great place! Very honest and reasonable price. I would highly recommend going here. Good people and it was fast. I had to get my car sit condition fixed and inspection. 👍👍👍👍


Dec 07, 2023

Great service from honest people! Auto Tune has worked on my personal and business vehicles and they always do great work at reasonable prices.


Dec 07, 2023

Had the transmission fluid and oil changed on my Jeep back in July. Joe and team did a great job - at a lower price than originally thought. I highly recommend Auto Tune to for your care care/repairs.


Dec 07, 2023

If I could give more than 5 stars I would. This was the third place I called and their customer service can't be beat. I was attempting to change my headlight bulb when I ran into a snag. I called Auto Tune Total Car Care Tuesday at 12:30 and they said bring it in by 2 and they could do it today. When I got there I explained the situation and immediately the person I was speaking to grabbed a tool kit and came out to my vehicle. 10 minutes later problem was fixed and I was on my way. Not only did they take it upon themselves to solve right away he refused any payment offered just saying "Merry Christmas". A true breath of fresh air in an industry that is known for nickel and diming everything they can. I will definitely be coming back for the next service I need!


Dec 07, 2023

I’m completely satisfied with my experience….I highly recommend this business for family and friends. Definitely my spot for future work on my vehicles.


Dec 07, 2023

These guys are awesome! Definitely recommend their notch outstanding service!


Dec 07, 2023

When I say this place is amazing I’m not lying!!! Joe is an absolute rock star!!! I honestly went here because they were close and the reviews were amazing. The reviews did not lie!!! Fair and honest. What more can I say??? This place is the spot if you want honest good word at a reasonable cost! Thank y’all again for fixing my moms car!!! We will be back soon for more!!! 🙌🏻


Dec 07, 2023

Not here anymore!!


Dec 07, 2023

Quick turn around on a break job. They were very professional and thorough. Great place!