Auto Works Collision Center

Dec 04, 2024

Great job. Very friendly.

Nov 30, 2024

Did amazing work on my car!! Chris did a great job dealing with my insurance company. They detailed and delivered my car!!

Nov 23, 2024

Very fast and professional service. Car is looking like new. And very friendly staff. Thank you for all you did

Apr 07, 2024

Recently brought a car here and the people here are awesome. Super personable and transparent, they didn't mind explaining in depth for every question I had.

Mar 07, 2024

Great guys. Prices were better than anyone in town. Work was high quality and they did the work when a certain shop in Park City said they couldn't

Mar 07, 2024

What can I say! Amazing, friendly, and knowledgeable customer service. Quick, reasonable, and accurate estimates. They matched my paint color perfectly with ease after being told by other shops that it would be difficult to match without a more costly and extensive repair. My experience was perfect. They even washed my car. The care, quality, and attention to detail that was given to me and my car was above any expectations. With how picky I am that's hard to accomplish. Congratulations Auto Works Collision for a job well done.

Feb 07, 2024

Great work at a reasonable price. Only body shop Ill use in Wichita.

Jan 07, 2024

This place is amazing at what they do! They provide exceptional customer service and great communication! Dawn was very helpful in every way, this place is one to trust in Wichita, Ks!

Dec 07, 2023

Chris and his team were very kind and professional with me when I had to have my car repaired after an accident. They brought me in once they had it taken apart and explained what the damage was and how they were going to fix it. The repairs were done very well, and in the time frame he told me. I would highly recommend them to friends.

Dec 07, 2023

Chris was great to work with! Very helpful and had the customers back. Lonnie is also a great painter and does amazing work. Thank you for taking care of me. I highly recommend Auto Works for any auto damage.

Dec 07, 2023

Did not follow through with anything they agreed. My hood isn’t aligned. OEM parts were not used. My door handle was broken/gets stuck after repairs didn’t have that issue before. Head lights/assembly were not corrected like promised. Agreed to total out the car then at last minute said that’s not what the numbers show. Also agreed to do a payment plan for a month or so for the deductible- then after two weeks we received a notice/voicemail stating we had until the end of the week. Every time i tried to call to discuss this i was told the person i needed to speak to was out of town or on vacation. I was constantly told they were too busy to answer phone calls and they couldn’t call back. I will no be returning not even to have the door handle fixed like y’all said. Sadly i picked you guys when my first choice was the best body shop- I’ll continue to go there and recommend everyone else does too!

Dec 07, 2023

Great service!

Dec 07, 2023

Great. My car is good as new. And I am happy.

Dec 07, 2023

I gave them one star because that was the lowest possible. I went to them Friday evening for an estimate for a couple of scratches on the right front bumper and wheel well. Thy took pictures and told me they would give me and estimate on Monday. I still have not heard a word from them. Maude they need to change their sign from we make friends by accident to we make friends by major high dollar accident.

Dec 07, 2023

I was in a hit and run. That's a mess in itself! Chris and Dawn are amazing communicating and navigating through the process. They know their business, dealing with insurance and are very professional throughout the entire process from beginning to end. An advocate for the customer 100 percent!!! Hoping I don't need their help again, I would return and recommend to anyone needing their business! And...my baby is back and looks amazing!

Dec 07, 2023

Looking for a repair shop that's fast, fair, and honest? How about one with integrity and friendliness? Dawn and the rest of the team at Auto Works Collision Center are wonderful and highly professional. They could not have been better or easier to work with both times I've used them. I could not recommend them higher.

Dec 07, 2023

So, I have an insurance claim pending and I went here today so they could take pictures of the damage to my car for the insurance company and the lady I've been corresponding with is one of the nicest ladies I've ever dealt with. She was very thorough and knowledgeable about her job... Thank you Dawn !

Dec 07, 2023

They will tell it like it is. Chris listens and is knowledgeable

Dec 07, 2023

Another auto repair shop wanted to use aftermarket parts. Dawn and Chris worked with insurance company to repair with OEM parts. Our car looks brand new and clean inside and out. Thanks Chris and Dawn for helping us with our car repairs!

Dec 07, 2023

So glad I went there. They were professional, knowledgeable and customer service oriented. As a customer, I appreciate all of those things. Their information was complete and detailed. Easy to understand. Thank you Dawn and your team.

Dec 07, 2022

Fantastic customer service and quality craftsmanship! Performed a last minute buffing request when we arrived to pick up, great attitude and glad to help. Thanks !!!

Dec 07, 2022

Great place for body repair. Very friendly and courteous folks. Did a great job on my wife's car.

Dec 07, 2022

I have used Auto Works multiple times since 2003 and have always experienced exceptional customer service and phenomenal body and paint work. Highly recommend!

Dec 07, 2022

This place is fantastic in every way from start to finish. I'm not going to bash on my car insurance because all-in-all they've been great. This situation just happened to be a little ' sticky. ' The motto here is ' we make friends by accident ' , which I think is a pretty clever motto. Well, let me tell you about the ' friend ' I made. Her name is Dawn and she was the estimator that handled my body work insurance claim. From the very moment I spoke to her for the first time I knew the experience was going to be great... she was absolutely one of the most knowledgeable, caring, professional and I could go on and on. She was on my side every step of the way and she had to go through my insurance policy ( or the other partys', I'm not sure exactly ) to give them estimates of the damage and they replied back with an approval. Actually, something just popped into my head. The wreck was not my fault and ironically the other party had the same insurance company that I did. Of course the other party's claims adjuster tried to put the blame on me. She tried to twist the story as many ways as she could to catch me in a lie or whatever. She kept saying ' I can't see that in my pictures. ' Well guess what, MY claims adjuster had called me to tell me that the other partys' insurance had accepted responsibility. When I spoke to the other partys' claims adjuster that was far from the truth. She grilled me for an hour trying to get me to say the wrong thing. She also kept saying ' I don't see that in what I'm looking at ' ( Google maps ), I got out in the freezing cold rain to go take more pics so she COULD see what she needed to see. I forgot to mention that the other party admitted fault at the time of the accident and it was clearly obvious it wasn't my fault. So, let's get back to Dawn: absolutely amazing! I won't take my cars anywhere else and I will refer everyone I know who needs body work on their car to her ! I will add pictures tomorrow, I haven't taken any since I picked it up. Silly me !

Dec 07, 2022

Very thorough and answered all of my questions and dealt really well with my insurance too.

Dec 07, 2022

Blake did a great job getting an estimate to get damage to my car fixed. He also did a thorough job explaining the different charges.

Dec 07, 2022

I spoke with Chris on June 6 , give or take, would find a front bumper & some kind of plate behind the bumper. Thought maybe they were busy so I waited. In July, I called Dawn & Chris had told her nothing. She would order & would schedule me. I waited again and called. Said their painter had walked out & would wait to see how the new one worked out.. Mind you I took my car in June & now it's August. Dawn said I was at the top of her list & now we're nearing the end of August and again no phone call. Either this place is overpriced and doesn't need the business because they're rich or they are out of business. I wouldn't take your car here. Extremely unprofessional. They wasted 3 months of my time & now have to take it somewhere else. Zero stars. Shame on them!

Dec 07, 2022

Took my Car there and they did such A Great job. I would recommend them 100%.

Dec 07, 2022

Very friendly and easy to work with. Would definitely recommend for auto body repair work.

Dec 07, 2022

👍🏼👍🏼👍🏼👍🏼

Dec 07, 2021

Blake was super helpful with a quote, the part came in fast, they swapped it out in 10 minutes and the total was less than I was quoted. If I have any other needs, I will definitely be coming back!

Dec 07, 2021

I dropped my car off at 1:30 with a minor issue. I got a callback at 1:50 saying that my car was already ready. Very grateful that they were able to get it fixed so quickly!