Autohaus

Dec 05, 2024

Anthony and Pedro were really nice!! Got my car all fixed and working good as new!

Dec 02, 2024

Fixed my ailing car to brand new

Nov 30, 2024

Excellent service, reliable, great communication.

Nov 30, 2024

These guys were great a fixed a complex electrical problem for me. Would highly recommend.

Nov 23, 2024

Great shop with good prices. Anthony was very helpful and made the process very easy!

Nov 16, 2024

Very helpful and put air in my tires free of charge.

Nov 16, 2024

First-time customer starting setting up an appointment and asking for a quote I want to say John was remarkable very informative and very friendly his professionalism to the atmosphere of the client he deserves an A+. From the time I drove up I was greeted by Xavier also with the utmost professionalism,very kind,took his time explaining the thing that my auto needed and answered very professionally my questions Xavier deserves in A++. Overall the shop was very clean and organized I would highly recommend this place for future reference I would take my auto to your shop for service, prices are very reasonable. Let's not forget to give kudos to the mechanics back there for doing a good job.

Nov 07, 2024

I have had a heck of a month with car issues, but the great folks here were amazing! I needed to fix an emissions issue *fast* (my car was being repaired for the entire last month at a different shop, so I was unable to test my emissions early) and even though I didn't have an appointment, John and Xavier helped me as a walk-in. I drive a Fiat 500, so sometimes shops end up being expensive or long, but they worked very hard to get me in and out, same day, and to keep the price manageable. They fixed my emissions, and a brake and sensor issue too, all for ~$500. Highly recommend, and they'll be doing any needed repairs as long as I'm in Chicago! Everyone I spoke with was kind, friendly, and helpful- thanks for getting me back on the road ASAP!

Nov 07, 2024

Stopped by to get my license plates put on - but the nails were rusted. The team at AutoHaus was able to service my car so quickly! Great team. Happy to have stopped by.

Oct 06, 2024

Gary and everyone at Autohaus are great to work with. I’ve been coming here for a few years now and they’re always friendly and efficient. A few months ago we hit an especially bad Chicago pothole, doing some extensive damage to our car. I took the car to a chain place, who quoted us nearly the cost of the car to fix. Autohaus was able to do it for much less and already had the parts they needed in stock so finished the job much faster. Highly recommend!

Oct 06, 2024

I came here to do suspension work on my 2014 Audi Q5 in late September 2023. I saw the reviews on Yelp and thought, maybe this place could handle the job. After a decade of only taking my car to Audi, I thought I had found a trusted alternative. I called the shop and it was answered by a gentleman who said I could bring the car in and they could take a look. This place said that only one of the repairs Audi said needed to be done was urgent but I could wait on the other repair. The gentleman was very nice over the phone and sounded very trustworthy. When I asked if they could do the repairs, they said absolutely, they would just need some time to get the Audi parts. They charged me $4,500 for an axle, bushings and lower control arms. I could have paid that at Audi - but I assumed they were competent and took them at their word - and using Audi parts as they stated. That was my mistake. About a week later as I'm driving to my sister's wedding, I hear what sounds like a flat tire. I pull over and I realize that there's this large plastic flap that had fallen - and I can't pull it off. I had no idea what this thing was, but I knew I needed to keep going. It eventually comes completely off. I call them the next day and ask if I can bring the car in - because my car was just in a week ago and this large plastic thing flew off of my car. They tell me that I'd have to leave the car and that they have too many cars right now. Frustrating response - but I digress. 2.5 months later, I make a 3 point turn and I hear a large crank from the same area they supposedly just repaired. Even at that point I thought to myself - oh it must be the cold - it can't possibly be the same area I just had fixed 2 months ago. Later in January I hear the noise again and a third time while parking in February and I say to myself - I should probably get this checked out. I went on chat gpt and asked what the noise could be and low and behold, control arms and bushings came up. I gave New Autohaus a call again about my repairs and got the same response as last time. I could leave the car but that they were busy. I then decide to just take it into Audi to make sure nothing is wrong and to my surprise, I was horrified by what they showed me. It was clear that I had after-market parts installed, re-used bolts that weren't supposed to be re-used, after market hardware in other areas that wasn't the right size, holes that were made bigger so the wrong screw could fit and screws inserted the wrong way. Some of the bolts were over torqued (never knew this word before), damaging my steering knuckle, cracking it - costing me another $2,800 to repair. The axle that they replaced was actually loose - the bolt was barely still on. To say I was mortified would be an understatement. Thank God I don't drive that much, because the mechanic at Audi told me that with the work they had done, if I had hit a big bump, my tire could have just fallen off. I have no idea what would have happened if the bolt holding my control arms fell off. When they showed me loose screws where my belly pan should have been - I became instantly enraged. All this time I had given them the benefit of the doubt and it hadn't even been screwed back in properly. The screws were literally just flapping around. If they didn't have the parts or the know how to repair the suspension on an Audi - they could have just said that. They didn't though and they charged me top dollar for work that I ultimately had to do again, plus purchase new parts for ones that they damaged. It's obvious I won't be back - and I have certainly learned my lesson. Any serious car matters on foreign vehicles - I'm taking it back to the dealer. Just as an FYI - you might want to check out their better business rating. Now I know to cross check there too.

Oct 06, 2024

I moved from Ohio to Illinois where my car did not have a mount for the front license plate. They were able to get the mount on the bumper quick and efficiently. (Ensuring I didn’t receive tickets LOL) More importantly their customer service and staff were phenomenal. The girl working the desk was kind and friendly making the experience even better. 10/10 recommend going here for your services and will personally be going back!

Sep 06, 2024

Brought my car in for a suspected fuel pump issue, before he even popped the hood or asked any questions, declares that it’s an electrical problem. I decided to take my car to the dealership and they did their own diagnostic and determined it was the fuel pump. Not only was the mechanic wrong, he was incredibly rude and dismissive. There are several other repair shops in the area, I would consider going to any other shop before this one.

Aug 06, 2024

I have taken my car to Autohaus for brakes, rotors and calipers and a separate time when my car running loud. I originally thought that my cadillac converter was out but they called to let me know it was a much cheaper fix instead of charging me for the more expensive part. Each time they have taken care of my car quickly. I would recommend for anyone looking for an auto mechanic in Chicago.

Aug 06, 2024

Straightforward diagnosis of aging battery with an honest assessment and suggested replacement on the spot. This is the quickest mechanic visit I’ve ever experienced. I highly recommend this shop. Thank you, Gary!

Aug 06, 2024

Amazing service! The transparency and commitment to your comfort (both on cost and satisfaction when picking up your vehicle) is so helpful for vehicle novices like myself

Aug 06, 2024

Great customer service, great work, and quick turnaround. Communication is excellent in both English and Spanish speakers. Would recommend!

Aug 06, 2024

Guys, they did a great job diagnosing my car. I will visit them again and again. Buick Encore 2013

Aug 06, 2024

Very friendly and professional. Great service.

Jul 06, 2024

Called them for an AC tune up and they got me in and out in less than an hour and did a great job! Xavier especially was friendly and professional, great service!

Jul 06, 2024

I recently had my front and rear brakes done on my 2021 Honda Accord at AutoHaus and the experience was nothing short of exceptional. From start to finish, Gary’s team demonstrated professionalism, expertise, and outstanding customer service. The booking process was straightforward and hassle-free. When I arrived, I was warmly greeted, and the staff took the time to thoroughly explain the work that needed to be done on my brakes. Their transparency and honesty were greatly appreciated, and I felt confident leaving my car in their capable hands. The quality of the brake work itself was top-notch. My car’s braking performance has significantly improved. What truly sets AutoHaus apart is their attention to detail and commitment to customer satisfaction. They completed the job in a timely manner and even followed up to ensure everything was working perfectly. It’s rare to find such dedication and care in an auto service shop. Overall, I highly recommend AutoHaus for any automotive needs. Their exceptional service, expertise, and customer-focused approach make them a standout choice. I’ll definitely be returning for any future maintenance or repairs. Thank you for a fantastic experience!

Jul 06, 2024

Overall great experience at AutoHaus. They are quick to respond with updates and other inquiries. They also finished my car up in a day.

Jul 06, 2024

Thank you guys for the service, very professional and quickly, I won't go other shop. My car ir working like new.

Jul 06, 2024

They had good customer service and very fast turnaround time for my a/c compressor replacement and a/c recharge. Xavier was particularly helpful.

Jul 06, 2024

Xavier and the team are the best. Honest, genuine, super communicative, and very reasonable. They’ve completed all the work I needed on my finicky bmw m235 and ‘98 jeep quickly and without issue. They warranty all work, physically show you every diagnosed problem, and walk you through all options without price gauging. 5/5

Jun 06, 2024

Had a very pleasant experience at AutoHaus. The team seemed genuinely trustworthy and efficient. I received an estimate beforehand and that’s what I paid. No nonsense, no need to fight off any unnecessary ad-ons. Much appreciated. I had a small child with me and Xavier made sure that the car was parked in the garage so I could settle him in his car seat with shelter from the rain. 10/10

Jun 06, 2024

I was able to bring my car in the morning I discovered an issue and they fixed it the same day. Very efficient and informative!

Jun 06, 2024

If you need a friendly, genuine, and honest mechanic - Gary at Autohaus is your guy. He provided me with quick and thorough same day service and didn't gouge me on prices. He's certainly my new mechanic now, and I would recommend him to everyone!

Jun 06, 2024

The staff are honest and efficient. Took my car in to have it evaluated for some stuttering while turning. They quickly identified the problem and gave us a fair, honest quote. In addition, they identified a problem that had been previously "fixed" by the dealership. I am so happy that I listened to my recommendations and agree wholeheartedly with the reviews.

Jun 06, 2024

Very nice guys very personable and professional especially liked the old man pricing was very fair and they did a great job got me on the road right away

May 06, 2024

Anthony was very helpful! The service was super quick and they communicated every step of the way. I will be retuning here for all my oil changes and car needs.

May 06, 2024

As someone who barely knows how to change a light bulb, car maintenance is anxiety-inducing. I needed to change my spark plugs and oil, not something I'll ever be able to achieve in my lifetime. Enter: Gary and Autohaus! Reading some of the positive reviews on yelp made me decide to give them a try and I couldn't be more grateful. Just a couple of points: 1. Responsiveness - I reached out to 4 different auto shops in my area, but Gary was the most responsive, knowledgeable, and friendly. 2. Appointment availability - My dealership is now requiring appointments booked at least 30 days in advance (crazy!!!!), but Transtastic was able to fit me in the next day. 3. Knowledgeable - I don't know much about cars, but I can tell they are an honest shop that doesn't take advantage of their customers. They didn't try to upsell me anything, actually the opposite with Gary recommending just doing the oil change since the spark plugs had another 5k-10k miles left in them. 4. Cost - Out of the 4 shops I contacted, Autohaus the 2nd most-affordable. But more importantly: They were the MOST transparent in their pricing so I knew what I was going to pay before the work started. Finding Autohaus has been a game changer. Sorry dealership, we're officially broken up and I'm working with Gary moving forward.

Apr 06, 2024

I brought my 2013 GTI in for suspension work they found more than dealership had told me I needed. Gave me good price and was able to finish work same day !! There was a lot of work needed so kudos to them and here I am couple of weeks later and running close to new (car is a 2013) no complaints yet !

Apr 06, 2024

What a great team! I always feel confident (especially as a woman) that they will find whatever issue is going on and call to let me know the damage and cost prior to doing any repairs. And I’ve been going to this shop for years. It’s definitely my go to Mechanic shop in Chicago and can easily become yours too! They’ve done work on my old 2006 Lexus ES 330 and my 2019 Volvo S90. My dad also comes here for his 2015 Lexus ES 350. I recommend calling before stopping by so they know to expect you, they do tend to stay busy. Which just shows how reliable they are. I’ve referred friends and family to this shop as well. Truly a great example of a trusted business! Gary the owner has never steered me wrong! 10/10!!

Apr 06, 2024

Excellent service & fair pricing. The staff are very knowledgeable and are always kind and respectful. They value their customers.

Feb 07, 2024

They will try to confuse you with all the buzz words and make the repair cost as high as possible in favor of their business. Avoid this place!!!