Autohaus K&H Inc.

Oct 07, 2024

Ab is the best: warm welcoming, understanding and try to identify the pb in honest way not profit way ! and dropped my car at my door because my kid was sick - rare level of kindness!

Sep 07, 2024

Do not come here

Aug 07, 2024

7/13 Went in to get my cars body work done. The work looked okay until i saw the headlamp wasn't fixed. Employee lied to me about what needed to be done to get my car repair finished. Telling me i needed to talk to the insurance i call my insurance so they could add it to the claim hour long hold by the way for them to tell me no the shop was a priority shop so all they would need to do is tell my insurance hey we missed this so they can fix it. Now i have to wait so they my insurance can 3 way call with the shop owners which will be another big waste of my time. What makes me the most frustrated is that i was charged for the removal and re installation of that headlight, so they had plenty of time to see the issue, but I didn't fix it. This will likely be the only time i take a car to get body work done here. 7/15 called twice today about this issue and was told to call back later. The adjuster was too busy. 7/16 after speaking with the adjuster, and he tells me im lying that nodlbody would tell me that they couldn't do anything he hung up on me. Then, the owner calls me from his personal cell phone and harrasses me, trying to get me to bring the car in after they have treated me in such a way. When i refused, I was already in the process of making different arrangements via my insurance. He decided to tell me all about how he thinks none of this really matters, and my opinion doesn't matter because he's been there for 34 years , etc. Due to the unprofessional demeanor of the staff and the owner of this shop, i had to make the decision to fix the problem myself. I would not recommend this shop unless you dont mind dealing with somebody who is going to blame their mistakes on you. Dont waste your time.

Aug 07, 2024

Just avoid this shop. Hopefully Geico will take this shop of their list of preferred shops.

Jul 07, 2024

Great professional service. They handled the insurance claim from A-to-Z. Great communication and my truck was finished in timely manner.

May 07, 2024

I stopped by to get an estimate for a window replacement for my Tesla, got a fair rate but ended up deciding to take my car to a Tesla collision center close to my home in Austin. But the owner of this shop is kind enough to help putting protection wrap for my car for free to ensure i can drive home safely. Kind people!

May 07, 2024

They are honest and professional

Apr 07, 2024

Do Not bring your car here. I dodged a major bullet lol AB is an absolute sweet talker, kinda knowledgable about what he knows with European cars. Brought my car here with issues. They diagnosed the problem & told me what parts i needed. Initially, told me I’ll get my car back today tomorrow. Then told me he ordered parts & I will be receiving parts in 2-3 days. After 5 days I never got a call, I called him & he says because I never left a payment. That was never the agreement. Never called me back

Feb 07, 2024

Been taking my Mercedes’ here since 1999… These guys do exceptional work, at fair prices, much less than Dealerships!!

Jan 07, 2024

Very informative and friendly

Dec 07, 2023

I have a Tesla and they were able to take me in the same week where as other places were telling 1-3 months. Nothing but good things to say about this place. Excellent work on my repairs and they communicate very well. They even cleaned my car before returning it.. no other place does it like these guys. Highly recommend.

Dec 07, 2023

These guys did a great job fixing paint damage on my Volvo XC90. Their quote for the work was very reasonable (I got five bids total) and their work looks as if from the factory. I highly recommend Autohaus K&H and will use them again, should the need arise.

Dec 07, 2023

After many delays due to this team ordering the wrong parts for my repairs, I’ve lost complete faith in this company. What was estimated to be a two week repair ended up taking over a month. And to top it off, this team was never the first to communicate anything; the only reason I was aware of any delays or timelines was because I had to call and inquire why things were taking to long. And to make matters worse, they still had tape all over my car when I went to pick it up. Very disappointed.

Dec 07, 2023

Bad service stay out of this business….take so long to fix my car

Dec 07, 2023

Great job on bodywork, nice staff!

Dec 07, 2023

Had to take my car back 2 times after getting it back because it wasn’t done right. Also was damaged more while they had it. Then to top it off they stole $2k that my insurance had approved and sent to them for a new wrap. Very shady business and the guy in charge is very disrespectful

Dec 07, 2023

I love the staff and service. They listen and avoid unnecessary repairs.

Dec 07, 2023

I was extremely angry to get hit & ran by an uninsured driver but now I’m so happy & impressed with the results of my body repair job on my Audi A3! The shop was super professional, well communicating, quick & efficient! AB is the man for anything you may need & is very approachable. My car looks brand new & is squeaky clean inside & out! 5/5 stars for my new & amazing Audi certified repair shop in Houston!

Dec 07, 2023

I would suggest if you have your wheels stolen don’t take it here. They don’t do any work with wheels or tires. I waited two weeks for my car mainly because they couldn’t send it back to another shop to fix a tire sensor issue. I also had a chip in the windshield which they couldn’t fix nor could they change my oil for me while my car was in there waiting. For everything that I needed I don’t know why they said they could do it. Literally everything that needed to be done had to be somewhere else. Worse of all they lost my spare tire.

Dec 07, 2023

My daughter took her car there it's wrecked

Dec 07, 2023

The customer service here is great! Shout out to AB. The work that was done on my car came out fantastic!

Dec 07, 2023

They did a great job

Dec 07, 2023

Very nice

Dec 07, 2023

Worst experience of my life. I will never be back. I came to get my hail damage fixed on my car which was originally supposed to take 2 weeks but ended up taking 1 month. The employees including the manager Otto continuously lied about when my car would be ready. When it was finally time to get my car it was a huge scratch on hood when I arrived. I made them fix it and they had the audacity to try and get my insurance to pay when it was their fault. When I finally got my car I didn’t even make it 100 ft up the road when all of my lights on my car came on and my car wouldn’t drive properly. This place is a mess and they need to shut it down immediately! Never again!

Dec 07, 2022

AB is literally the best !! Nothing but amazing things to say about Autohaus. The Best in Houston!

Dec 07, 2022

My car was mistakenly towed to this location. The staff went above and beyond to help me in my process to getting my car to the right location despite the fact that I was not a customer. I’m sure they treat their customers with the same integrity.

Dec 07, 2022

Otto was very nice and helpful.

Dec 07, 2022

Outstanding! This team is the best around! You won’t be disappointed!