Auto-Lab Complete Car Care Center of Gaylord

Jan 06, 2025

I drive a Chrysler 300 unfortunately expensive to work on. Auto lab has always gotten my car done in a timely manner they do an excellent professional job and answer any questions I may have. I would highly recommend Auto lab to anyone

Jan 06, 2025

I had somewhat of an emergency with my car. They were able to work me into their schedule the same day. They we very helpful and the pricing was very reasonable. I definitely recommend them. They did a great job!

Jan 06, 2025

They got my car in and finished same day while I was at work to address multiple concerns. They explained everything to me, including future issues that may arise, and answered questions I had about previous work from other (out of state) shops. Easy to work with and definitely recommend!

Oct 06, 2024

Cheats and liars will take you to the cleaners or take your car. Spent an insane amount on brakes just to have them redone in record time. If you value your car and $$ go somewhere else. Reply: If saying you use cheap parts and skimp to save a dime and charge top dollar is vulgar then yes I was. I have lived in this part of the state for more than 20 years....never in my life have I had "top dollar" parts go bad that fast.....ever. I never once swore or said anything that wasn't true. The rotors you used were of the cheapest steel I have ever seen, complete junk. I did take my cars somewhere else, funny story. They knew who I was talking about the second I told them the price you charged me without even mentioning your shop.....you have a rep in town and its your fault not mine.

Jul 06, 2024

Very knowledgeable, down to earth can talk you like a person and not a lot of technical jargon. Very please with the service

Jun 06, 2024

Andy was knowledgeable of the problem and was very proficient in a timely manner. It was a good experience. I would highly recommend Auto-Lab for mechanical repairs for auto's.

Jun 06, 2024

Seem like some good guys here. Had a starter go out south of them and my insurance would only tow my vehicle so far (I live up north) and that's the farthest I could take it. I'm glad it ended up there. I brought them down a new starter a couple days later and they got it in and I was back on the road in a little over an hour. Fair price for the job.

May 06, 2024

I have had the worst experiences with multiple different mechanics in the area until I was referred to Auto Lab.. I have finally found my place! They are very thorough, honest and straightforward with reasonable pricing.. I feel very comfortable with them. It's hard to find a place like this,, if you haven't checked them out yet,, Do it!! You definitely won't be disappointed!! Thanks Andy and Josh!!

Apr 06, 2024

They were absolutely phenomenal.

Apr 06, 2024

Went in and got my rear brakes worked on after receiving an $800 dollar estimate from Belle Tire. I decided to try a local place and was not disappointed! They took me back, showed me exactly what needed to be done and explained to me why in great detail. They showed me that my calipers were fine and didn't need replacing. After handing me an estimate that was $300 less than Belle tire, I let them get to work. Job was done very quickly. 2 year warranty. These guys are excellent people and very professional. I will definitely be coming back here from now on for all of my automotive needs. Thank you guys so much!

Mar 06, 2024

Andy and his crew are top nothch!! Reasonable pricing and quality work! I'll be back. Mike Daniels

Mar 06, 2024

Had my truck in there for an alignment issue, didn't fix it right the first time so they did it the second time for free. Andy was very good to deal with...

Mar 06, 2024

In and out in 35 minutes. Great service! Oil change. I will return.

Mar 06, 2024

Took my BMW in on a Thursday morning, had a diagnosis by the evening and part fixed by Friday evening. Communication was great, staff was patient and professional.

Feb 06, 2024

Andy is a good dude don't care what his mechanic Joe says about him.

Feb 06, 2024

Awesome service! Andy and his team took care of my auto repair needs. Would recommend them highly for service and above all their honesty! Great communication too…

Feb 06, 2024

Best shop in town for auto repair. I use them for my own vehicles and refer many other to them, they help and serve their customers. Top Notch!!

Feb 06, 2024

Great service, amazing staff and great pricing! A must of you live in the Gaylord area!!

Feb 06, 2024

Have been here twice and Andy was very helpful and patient explaining how they would do an inspection first to find out what’s wrong and let us know what needs to be fixed, what should be fixed soon, and what we should keep an eye on for the future. Very forthright and honest approach which, after dealing with many mechanics who fix things that didn’t need to be fixed and tell you when it comes time to pay, was very relieving. Great experience through and through

Feb 06, 2024

I brought my Town & Country in for an alternator and wheel hub bearing replacement. Andy is an excellent honest mechanic. Got me in same day and the work was completed same day. One of the best mechanics in Gaylord!

Feb 06, 2024

Must be better than Affordable auto. Had 1800 in repairs done there.towed 3 times,and 500 4 tows .Thank God 4 his help.Since I'm a 67 yr old disabled veteran who has a Disabled daughter and can't afford to take care of himself. Let alone his daughter.Great town,state,country we've become huh dems.

Feb 06, 2024

New to the area, Andy and Autolab folks gladly took in our old 2004 Saturn Ion and 2013 Honda Civic for synthetic oil changes and diagnoses the next day. They correctly investigated engine checklight faults on the Saturn and alertly noticed cracks in the wornout rubber drive belt of our Honda! WELL DONE! I recall my summer gas station job as a teenager over 50 years ago, when a GATES Rubber Company rep awarded me a silver dollar collection for one of few to spot his wornout belt on his car after I had checked his oil. In short, whatever age car you drive in, I trust that the Autolab folks will do an outstanding job. THANK YOU FOLKS.

Feb 06, 2024

Called 2 weeks before i had an interlock device calibration appointment to also schedule to have a battery and ball joint replacement done and when i arrived on the scheduled date and time was told they were too backed up to do any work drove 1.5 hrs for absolutely nothing and no warning ahead of time about not being able to do the work on the scheduled time would give zero stars if possible this place is a joke

Feb 06, 2024

Great service and they do really good work. These guys catch what other shops miss and don’t try to fix extra things just to charge more. -Josh is the best!

Feb 06, 2024

Great service. Best place in town to get a reasonable price on all your auto needs. Very respectable and personable people. Dan helped me and was very kind, funny, and helpful. He made sure I got the best service at a great price. Very happy I came here and will be recommending it to all.

Feb 06, 2024

I take my car out to these guys for any work I have. They always take good care of me.

Feb 06, 2024

New resident to Gaylord. They went above and beyond with their service. Will definitely do business with them in the future.

Feb 06, 2024

Ok, I’ve been slow to post my review but here it is. Andy and his crew are very helpful with all of the services they offer. They are honest, and do not sugarcoat any of the details involving the repairs required to your vehicle. Very knowledgeable and thorough. Looking forward to having them keep mine and my family’s vehicle running safely down the road.

Feb 06, 2024

Russ and staff were caring helpful and so kind. They went out of their way to help me in anyway and made me feel cared about. I will recommend them to anyone!

Feb 06, 2024

They did a very straightforward and honest inspection of a used car for me. Much appreciated and worth what I paid. Honest and decent people. They also got me in on short notice. Great experience.

Feb 06, 2023

Always pretty timely, mostly friendly, professional employees. The young lady spoils my dog with treats usually, she's super friendly and she's good looking 😏

Feb 06, 2023

Fair pricing and good workmanship.

Feb 06, 2023

Fair pricing, quick service and great atmosphere.

Feb 06, 2023

Super helpful bunch of guys at the shop! Went above and beyond to get my car issues fixed stat!! Highly recommend!!