Auto-Lab Complete Car Care Centers Indianapolis

Nov 07, 2024

Neil was very helpful

Oct 06, 2024

Came for a diagnostic, they were awesome. Great customer service, cool people. This is the shop i like coming back to

Oct 06, 2024

Needed my headlight, replaced these guys. Took care of it for me. Fairly quick, for practically removing the bumper to get it done!

Aug 06, 2024

Great quick service! Great people! Love the company!

Aug 06, 2024

Neils the guy you wanna talk to. Patient and very professional

Jun 06, 2024

BEST PRICE, & Great service. Would definitely recommend and will be back.

Jun 06, 2024

Got my car in for an emergency repair and had the issue fixed by the end of the same day. Quick and easy to work with

Jun 06, 2024

Had what I thought was going to be the end of my car, and they turned it into a quick and easy fix. The service was great and everyone was polite. Even let me hang around to watch them work on it for a little bit. 10/10 recommend for sure.

May 06, 2024

My car broke down on the west side of Indy and I found myself at Auto-Lab. Neal and the team took care of my car so quickly, which as a one car family we were very grateful for!

May 06, 2024

These guys are so good and know what they are doing. I have problem with my ford escape AC ,and they fixed it since last year am still enjoying it. Kudos to you guys

Apr 06, 2024

Great service by Sean Barbee and his crew. They gave a new customer discount and went the extra mile with good service.

Mar 07, 2024

Great experience work was done quick and well. I recommend Neal and Auto-Lab.

Mar 07, 2024

I had my lower control arms on both sides on the front of my car done they did an amazing job and Neal was very helpful and super nice would recommend them 10/10 will be using them from now on

Mar 07, 2024

I will ALWAYS go back to Auto-Lab! Sean and Neal were AMAZING and took out the time to answer all my questions and went above and beyond to fix everything I needed and I'm so grateful that after 4 years after I bought my SUV I NOW have HEAT!! IF YOU NEED SERVICE ON YOUR VEHICLE THESE ARE YA GUYS FOR SURE!!

Jan 07, 2024

Watch for the scams and fast talking

Dec 07, 2023

Auto Lab Complete Car Care is absolutely amazing. My husband and I have been bringing our cars there for over a decade. To find someone you trust to work on your car(s) is rare. However, I found a jewel of a manager in Sean Barbee. No matter what the crisis is, Sean is always available to service my car, and walk me through the available financial options, prior to me making a decision on a repair. Sean works tirelessly to make sure that his customers are satisfied and pleased with the Care Center's work. In the 10 years that I have been taking my car to Auto Lab, I have found Sean to be transparent, honest, and dependable. I would recommend and endorse others to go to Auto Lab. Thank You, Joyce Thompson-Mills

Dec 07, 2023

Got my vehicle running again.. Very thankful they did not have a waiting period.. Drove in got it done in under 2 hours.. Very appreciative..

Dec 07, 2023

Excellent service! They took really great care of the car and was speedy with service and has excellent communication!

Dec 07, 2023

Great people always willing to help they do Fantastic work.. Thank you guys very much.

Dec 07, 2023

I am a new customer of auto lab and plan to continue coming back. They go above and beyond to make sure you leave satisfied. Kevin is super knowledgeable and provides you with all of the information you need regarding your service and maintenance of your vehicle.

Dec 07, 2023

I own a few cars, and I can honestly say that Auto-Lab is the most trustworthy, honest shop to do business with. They always fix things correctly and there prices are very competitive in the industry. I highly recommend this shop if you have mechanical needs. Sean does a great job of explaining and implementing what needs to be done, to get you back on the road. Keep up the good work.

Dec 07, 2023

My son took his car there, his check engine light came on. It was close to closing time and they were courteous and kind while waiting for me to pick him up, I was 30 minutes away. They checked out the car and the problem was major (Hyundai Sonata). Any the car had to be towed to a dealership. If Auto Labs was closer to where I live they would definitely be our go to for regular vehicle maintenance.

Dec 07, 2023

Really awesome customer service and car care! They always get me in & out on oil changes, fair prices and friendly staff! Highly recommended place for your maintenance needs!

Dec 07, 2023

The mechanic was a great person Easy to talk to. Fixd. the water resistor Part on my car. It dry rotted. Needed replaced. Labor was high. Part cost $27.00

Dec 07, 2023

This is the only place for my vehicles they are professional and do good work.

Dec 07, 2023

This place has saved me. I got a quote for 1/3 of the price Hare Honda quoted me and the turn time was super fast. I went from being quoted for about $7,000 at the dealership, being told my car was totaled, and being offered 10.9% Apr and $500 trade in value to having a working car for $2400. A rodent of some kind chewed on many of the wires under my hood causing the car to not start. I towed my 145,000 mile 2012 Honda Accord to the dealership and they quoted me for over $7000 and told me my car was totaled. They offered me $500 trade in value for the car. I called auto lab and spoke with Sean. He was so nice and assured me they could blow the dealership price away. I had my car towed to their West Washington location and they did everything hare Honda was going to do and a bunch more for about 1/3 of the price. Excellent customer service, excellent communication, and they did an excellent job on the repair. I'll never take my car anywhere else.

Dec 07, 2023

Took my car to auto lab and I’m so glad I did! Neal worked on my car and he throughly explained everything to me even brought out the piece that was defective and showed me pictures of what was wrong with the axel, nobody has ever done that!. The customer service here is exceptional! I’ve always had trouble with finding a technician that I can trust will do the right thing and not just take my money without fixing the problem but after brining my car here I will definitely be making autolab the place I take my car to for service from here on out! Thank you Neal for your great work and customer service ,it’s comforting to know I’ve found a place that will do the right thing! -Sandra

Dec 07, 2023

We are from Arizona. I called many places in Indianapolis, and Auto-Lab was the only one I felt comfortable getting an alignment for our 2006 Scion XB. When we drove our XB back to Arizona, it drove perfectly straight thanks to Auto Lab's superb work. Also, Auto-Lab was reasonable for their alignment compared to everyone else. Manager Kevin at Auto Lab was very pleasant, professional, honest, and considerate. I highly recommend Auto Lab, and I would highly recommend speaking with Kevin in particular. Thank you Kevin and staff!! You guys are the BEST!!

Dec 07, 2023

Absolutely fantastic work done on my BMW 325i, the car has high mileage and was overall in a dire state, but Neal and them pulled a Hail Mary and managed to fix the major issues for much cheaper than believed!

Dec 07, 2022

Autolab is great. They are up front w cost and the service is fast and staff is super professional. I totally recommend Autolab and their services.

Dec 07, 2022

My husband got brakes and rotors on his truck. We were very pleased with the service and the cost. Sean is awesome! We will defiantly be back for all of our future maintenance needs on both of our vehicles.

Dec 07, 2022

Our car was in need of an unexpected repair in the middle of a road trip. We pulled off the highway and went to the closest shop, which was Auto-Lab. Despite the misfortune of having car troubles, our luck turned when we arrived here. Not only was the staff accommodating, fitting us in right away, but they were transparent about what was wrong and the cost to fix it. We were back on the road in a matter of hours, and couldn’t thank Auto-Lab enough for their help! If I lived in town, I would definitely return and tell all my friends!

Dec 07, 2022

Shawn was very helpful and told me how long it was going to take and got on the road in no time flat. Thank you for your help and hospitality.

Dec 07, 2022

Such quick service and good for my pocket book.