Automotive and Transmission Repair
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Review highlights
"All services rendered where done in a timely manner and at a great price. Had them work on both of my vehicles and had them both finished same day. Would highly recommend …"
"Good people, good service, good price !!!!!"
"Very pricing alternator they charge $500 you go to a parts place it's $228"
Overview
Categories
Auto repair shop
Directions
3433 Taylor Blvd
Louisville, KY, 40215
Phone number
Call: +1 502-366-4414Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (31)
Jan 31, 2025
Very pricing alternator they charge $500 you go to a parts place it's $228
Nov 07, 2024
Went in for a diagnostic because I was talking a trip I told him I had just got the codes checked myself and wanted to see what kind of shape my car was in and what my fluids levels where?? Typically right charged me $150 to not tell me anything about my car that I had not told him before hand I called and said I never got notified about that and he said there is nothing he could do. 15 minutes after leaving the shop screws fell from under my car and I had to go back for him to say the mechanic didn't put it back on like really? Never again people work to hard for their money to just get scammed like this.
Nov 07, 2024
Wish I could rate zero don't go here they are just $$ hungry.
Jun 07, 2024
There was a lot more wrong with my car than I thought but they fixed it in a timely matter and it runs like it did when it was new . I'd recommend them to anyone !
Feb 07, 2024
All services rendered where done in a timely manner and at a great price. Had them work on both of my vehicles and had them both finished same day. Would highly recommend them. They don't try to upsell you on anything you don't need. Honest group of guys at the shop.
Feb 07, 2024
Hands down the best customer service and mechanics ever. I don't live in the area, and my SUV broke down and was towed here. I highly recommend this place. I never spoke to any mechanics, but I spoke with a gentleman named Cody. He by far went above and beyond to help me and explained everything that was happening to my car. He never rushed to get off the phone and explained everything in detail to where I understood what was happening with my transmission. He worked closely with the mechanics, and hands down, they knew what was needed. I've had my vehicle back 5 days, and I have driven over 500 miles and not one issue. Hopefully, my SUV never breaks down again, but if it does, I hope it's close to this facility. Great job!! I highly recommend this place! Thank you very much for everything. Heather Hensel
Feb 07, 2024
Nice people
Feb 07, 2024
Put a motor in a 2011 taurus with 87,000 miles and it runs like a new 🚗
Feb 07, 2024
The best repair shop in the city!
Feb 07, 2024
This is an absolutely awesome establishment. All the employees were very nice and friendly. Answered all my questions and concerns. Will definitely take my vehicle back there again if I need any more mechanial work. I just can not praise them enough. Thank you very much gentleman for getting me back on the road safely.
Feb 07, 2023
AVOID this place at all costs. They will damage and sabotage your vehicle just so that they can get more money out of you.
Feb 07, 2023
Good work, honest, & quick service!
Feb 07, 2023
Great service
Feb 07, 2023
I went to Gene's for years because I trusted them to be honest and fair with me. (As a woman, this is REALLY important when taking my vehicles somewhere to be worked on) Doug always was. When I brought my jeep to ATR owner Steve, he has proven to be honest and fair too. He is straight up and very good at his business!
Feb 07, 2023
I've been there TWICE and BOTH times I DO NOT have a problem with them, I took my car in...4-5 hrs later I'm getting a hone saying my car is ready, come pick it up! UNBELIEVABLE 🤦🏾♀️🥰🥰 they diagnose the problem, and they fix it! ALL in a timely manner... If you need you car fix DON'T hesitate like I did... Plus the pricing is not bad either‼️‼️‼️‼️Thank you guys you have a NEW customer.
Feb 07, 2023
New owners as of late 2021.
Feb 07, 2023
STAY FAR AWAY FROM THIS PLACE. They gave me an exact estimate before bringing my car in. After I had already towed the car to the shop they called me back and said it would be double what they originally quoted me. I told them I won't continue with the repair in that case and they said "well we won't give you your car back until you give us $120" I had to pay them for doing nothing to get my car back. I took it to another shop that did the same job for less than HALF the price of what they told me it would be. If you like throwing money in the garbage this is the place for you. Updated:They replied public said they searched their records didn't find my invoice. Or custom under my name. Because they never fix my car and after forced me to pay the amount they were asking for in order to tow my car to another shop, they didn't give me any invoice either.I even wondering did they pay right amount sale tax. IRS should invest them. I paid through the phone because I didn't have car to get there pay in person so I never get invoice and I have to call few time to let tow driver back to get my car after I paid them. It is so stressful.
Feb 07, 2023
Steve and his crew provided outstanding service in the work they did on my pickup....
Feb 07, 2023
Super nice people plus excellent service, which is a rarity these days
Feb 07, 2023
They are so nice! & fast! They also give you a reasonable price! Will definitely be back.
Feb 07, 2023
They got me in last minute and were so helpful in explaining what my car needed and giving a reasonable quote before starting the job. Great pricing with honest, reliable, work. 100/10 recommend!!! 🙂
Feb 07, 2023
They will scam you. Said I needed over $2000 of work done and I took it to another shop it turned out to be a $50 repair
Feb 07, 2022
Good old school mom and pop shop. Unfortunately we are going to close the doors for good May 28th. 65 great years and I had 21 hard years here. I'm gonna miss this place.
Feb 07, 2022
Knowledge and friendly staff here.
Feb 07, 2022
Originally I thought Part prices were marked up too much. But since I checked online I guess since the pandemic prices have gone up so he was not
Feb 07, 2022
They we're great
Feb 07, 2021
Always gets the job done. You get what you need fixed and not a bunch of runarounds.
Feb 07, 2021
Doug is HONEST and offers FANTASTIC SERVICE!!!
Feb 07, 2021
Had my car fixed same day...great service great price...a highly recommended shop
Feb 07, 2021
I had to have brake work done. They were very reasonable in their pricing and the work was excellent. Will be recommending them to all I know.
Feb 07, 2021
I've had our car taken to Gene's 3 times over the last couple of years and each time they've done outstanding work. Reasonable prices and always so professional. I'm going to be using them again real soon for some more work.