Automotive Service & Repair

Oct 05, 2024

Definitely think it's a bit of a scammy place. Don't go unless you're pretty knowledgable on parts and cars. Took my car in at the beginning of the year because it wasn't starting and they gave me a long list of issues that needed to be fixed. The drive belt was one of them, took it to another place recently because of an issue with the alternator and they told me the belt was fine. Won't be going back to this place!

Oct 05, 2024

I can't say enough good things about this shop! They keep you advised of the costs, their progress, and the timing to get your vehicle back. They'll give you recommendations for necessary repairs, and options for items that can wait for another visit. And, they're really nice guys!

Sep 05, 2024

Muy buen lugar honestos, rápidos y amables pero no brindan café 🤣

Aug 05, 2024

I never go anywhere else! These guys find the problem and solve it as well! Honest mechanics are hard to find ASR will be your final mechanic for all your cars

Apr 05, 2024

This shop is very professional. Wade and Dale were courteous and friendly throughout the whole process. I definitely recommend them for repairs.

Mar 05, 2024

I dropped in here unexpectedly, with a battery light on my 2011 Jeep Cherokee. The shop diagnosed the vehicle with a bad alternator, battery, drive belt, and tensioner. I elected to get the work done for around $1,400 out the door. I was called and told the issue was fixed and it was time to pick up the vehicle. On my drive home the battery light came back on. I then had to turn around to come back to the shop and drop the car off for further inspection. Despite my frustration they were kind and courtesy and offered me a vehicle to borrow. 24 hours later, another phone call stating the voltage regulating computer needs replacement for another $1,900. I don't doubt all of this is true, however if the vehicle was properly diagnosed initially I would have elected to do none of the work as I'm going to trade this vehicle in. The fact remains that I came into the shop with the battery light on, and $1,400 dollars later the battery light is still on. Proper diagnosis initially would have saved me a lot of time and money.

Feb 05, 2024

My auto shop of choice for the last 3 years, good people and good prices Helps to call ahead of time in case they have a queue

Dec 05, 2023

ASR is the best shop in Atlanta. Whenever someone I know needs work done on their car, I send them here because I know ASR has high quality service that lasts. They are the only car shop I trust with my vehicle.

Dec 05, 2023

Absolutely fantastic service and super knowledgeable. I came in thinking I’ll have to spend $500 but they found the real problem and I didn’t have to pay anything. Great service great people great business!

Dec 05, 2023

Dale is amazing and he's got an awesome crew working here. My family doesn't go anywhere else for maintenance and repairs. Pretty sure my Aunt has been a loyal customer for over twenty years now. Highly recommend.

Dec 05, 2023

Did a wonderful job finding and repairing my AC leak under 6 hours. Definitely would recommend going to them if you want fast, thorough and honest work done !

Dec 05, 2023

Gave me a long list of issues totalling over 1500 dollars Spent 4 hours with my car To reiterate several times the maintenance I brought it in for wasn't complete because I didn't return their phone call quickly enough, a phone call I had received twenty minute before For a maintenence requested I had made a week prior and the parts were not yet in the office when he was repeating this statement Average to poor pricing Poor customer service I would prefer never using their services again

Dec 05, 2023

Great service and friendly assistance. I searched for a while to find someone who could/would work on my daughter's '97 Jeep and thankfully found Dale and team at ASR. They know my daughter's Jeep like the back of their hand. Strongly recommend them!

Dec 05, 2023

I was recommended them and they seem like straightforward people who will get the work done. The only issue I had was I brought my vehicle in with check engine light and squeaky brakes and wasn't told upfront the diagnostic charge was almost $200 and it doesn't come off if you get the work done. Had I known upfront to look at the car was close to $200 plus whatever it cost to fix it, I would not have done it.

Dec 05, 2023

Really appreciate your time for showing me the sunroof drains (those tubes are small) and explaining the service for clearing them; debris gets in there even though I rarely use the sunroof. And the AC is now blasting again ! The AC was low on freon; simple fix but glad you checked for leaks.

Dec 05, 2023

The customer service was great and knowledgeable. The air conditioner on my 1999 Jeep went out when the weather was in the 90s. It was in the shop getting repair for 2 days. The cost was very reasonable. The air conditioner is working great. Most places I called wouldn't work on it vehicles older than 201 because customers doesnn't maintain thei vehicles. They are afraid that people wouldn't pick up the vehicles once they find out about the cost of any repairs. So I told them I would bring in my repairs records for the last 2 years. Once the air conditioner was working, I asked if they would continue to repaired the Jeep. So I will used them for all my repairs.

Dec 05, 2023

Trustworthy and reliable. Very professional. Also great guys

Dec 05, 2022

Dale is amazing, he is friendly and his customer service is off the charts. The have a lovely waiting room and work effectively to get you in and out. He did a vehicle inspection for me and didn’t miss a beat. Detailed to me everything he noticed and my new to me car is running like a champ. Wish his shop was more nearby to me. A+ shop.

Dec 05, 2022

Great people to have work on your car. They did an excellent job!

Dec 05, 2022

My first experience. These guys fixed my caddy in a timely manner for a very reasonable price. They saved me a lot compared to a dealer and other local shops. But most important to me, I found them to be Honest and friendly. These guys are my go to guys for all of my car needs. They replaced my thermostat and coolant sensor. Also, they returned parts they anticipated needing,but didn't need after all. Honest,Fair,and pleasant. But busy as a great shop will be.

Dec 05, 2022

My wife and I broke down on Howell Mill Rd downtown. Atlanta police arrived and called us a wrecker that took us to a impound lot on Lindell st. We saw a auto repair shop at the bottom of the hill. We got the car to them. They are incredible.Dale kept us informed and repaired her car for a great price. I live on Lake Lanier but I will bring my vehicles to ASR from now on.

Dec 05, 2022

These guys were great and treated me very well. They quickly diagnosed the issue, kept me updated and returned my vehicle to me the same day. Would recommend to anyone.

Dec 05, 2022

Very honest, trustworthy, professional, competent and reliable for a reasonable price. They have always taken good care of my car. Highly recommended.

Dec 05, 2022

You can't really make appointments so it can be hit or miss with whether you get your fix done quickly or not, but they're good people and don't seem to overcharge for work and materials

Dec 05, 2021

Good folks, who do great work. Wade is very helpful, gives fair prices, and takes the time to explain the repairs and services. I’m glad I found a shop in Atlanta, and will be using them for all future work. My old Jeep is driving better than ever after I got it back from them.

Dec 05, 2021

Great place to get your auto fixed. Everything is explained up front. I was told by other mechanics that there was a lot wrong. They made a simple fix for a good price. I will trust them for all my car needs from now on.