Automotive Trauma Center
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Review highlights
"An amazing repair shop! They understand your concern and they help you fix the problem! I’ve been with them since I moved to NC in 2019 and wouldn’t go anywhere else!"
"The service and quality of work are better than the chain stores."
"Prices seem reasonable and friendly staff."
Overview
Categories
Auto repair shop
Directions
5221 Atlantic Ave
Raleigh, NC, 27616
Phone number
Call: (919) 878-6616Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Reviews
Nov 07, 2024
They do fast and great work helped me in a bind many times . I will advise others to bring your vehicle here
Nov 07, 2024
Tim is the best! Honest and a mechanic.. can it be? In this rare case, yes! I come from Fayetteville every time. And I have my son go to him. No one is better. Thanks again!
Oct 07, 2024
The best mechanic in a 100mile radius hands down
Sep 07, 2024
An amazing repair shop! They understand your concern and they help you fix the problem! I’ve been with them since I moved to NC in 2019 and wouldn’t go anywhere else!
Sep 07, 2024
Excellent service as always - left my car to be serviced per my scheduled appointment & they were done with the oil change & minor bumper misalignment repair within the hour - fast, reliable, affordable & thorough - thank you Tim & Gabriella!!
Sep 07, 2024
Excellent service– Tim and his team are are responsive, honest, and transparent about their work. I couldn't have been happier with the quality of work and service that they provided.
Sep 07, 2024
Tim and his staff are the best. I would recommend them to family and friends.
Aug 07, 2024
Great professionals at this center. They are knowledgeable, courteous, and not over priced at all. I highly recommend them to anyone
Aug 07, 2024
I spent $2200 on the car less than a week. The car was already broke down refuse to fix it. Wanted me to pay half on the maintenance charge just as if you’re single woman and you’re trying to get a Used Car bring your husband or better yet just don’t go to that place at all. It’s not worth it. You have hard earn going to wasted All right
Jul 07, 2024
Best Auto I couldn’t be more happier with service, professionalism, cost and expertise from Tim. I have been going to Auto Trauma since 2018 and have never been disappointed. Excellent service provided on every visit.
Jul 07, 2024
One of only two shops that I let work on my car. Tim, the owner, is a great guy and won't steer you wrong.
Jun 07, 2024
Perfect service!!! Thank you!!
Jun 07, 2024
Tim and the team consistently work magic on my Infinity. They are an excellent team that I fully recommend. Your vehicle will be in accomplished, trustworthy hands when you work with them. I highly recommend the Automotive Trauma Center.
Apr 07, 2024
As always Tim and the team treats you with respect, answers all questions, and has never steered us wrong. That’s why I’ve been a customer for over 20 years now.
Mar 07, 2024
Tim is the Best honest mechanic I've ever met. I know that sentence doesn't normally go together lol. But no one else would look at my son's car. I live in Fayetteville, but I will drive to Raleigh every time. The other mechanics even went as far to say that the law changed and that his car cannot be worked on or it would be an expensive price because it's too old. Tim saved the day again and it only cost me 50 bucks cuz I needed a light. Thank God for Tim! I've been going to him for 2 years now. I swear to you just go one time and you'll forever be a loyal customer.
Feb 07, 2024
They are a small shop, and the owner of the business oversees all of the work. The service and quality of work are better than the chain stores. They have to be good, since they're so small and their survival depends on customer satisfaction. It's best to make an appointment for service.
Dec 07, 2023
Always so thankful to have found these guys! Honest, helpful, and they don't try to upcharge or do repairs that aren't needed. And they do great work! They know we're on a budget and they always keep that in mind. I appreciate that so much!
Dec 07, 2023
Great customer service! Extremely kind and helpful staff.
Dec 07, 2023
Hands down Tim is the best mechanic around. Great customer service provided by his nephew Will. Definitely recommend to everyone.
Dec 07, 2023
Tim is awsome!
Dec 07, 2023
Automotive Trauma Center is a first-rate mechanical repair facility. Service is top-notch, prices are more than fair, and the customer service cannot be beat. I wish I could give a review with 100 stars. They are simply the best. I highly recommend the organization for all of your automotive needs.
Dec 07, 2023
First time in here they charged me too much. I went back in a few months later and Tim asked, "Did you check your receipt the last time you were in here? We charged you too much. We owe you some money." He has been honest and fair every time I have gone to him. I won't trust my car to anyone else.
Dec 07, 2023
Great experience at Automotive trauma center from start to finish. I highly recommend them to work on your vehicle.
Dec 07, 2023
Quick quality service. Courteous and professional staff. A satisfied customer.
Dec 07, 2023
The auto tune first patient and friendly. Most importantly, willing to do what it took to remedy the mechanical issue.
Dec 07, 2023
The best mechanic in this universe!! What I appreciate the most is Tim's honesty, which can be a rare commodity in this industry. In addition, Tim's extensive knowledge in all cars, especially foreign imports, is invaluable. I own a Mercedes-benz SL500. I would not trust anyone else to work on it. Tim experience in providing the best advice is another aspect you can't put a price on. You can rest assured you're in good hands to save you money in the long run with sound advice and reliable warranty. I have had a wide variety of cars. Tim has worked on all over 20 years. I would be in total loss without this awesome mechanic. Keep up the good work, Tim! 👍 👍👍👍
Dec 07, 2023
The staff are helpful and kind. They provide swift and satisfactory service every time. Couldn’t recommend them more.
Dec 07, 2023
This shop is the go to for people who are seeking auto technicians with vast knowledge. They r extremely Blessed ✝️ in knowledge and ethics. They have helped my boss with work done ✅ that was passed off as "dealership only" by his long time go-to mechanics. They are thorough and very honest and forthcoming even over the phone. So thankful for these guys. I do not believe there is an automotive problem they can not handle Their fees are reasonable and their business ethic is above and beyond. So grateful ✝️ I found these guys. Highly recommend. God ✝️ Bless everyone. I call this place "small shop, big car brains."
Dec 07, 2023
Tim is a hidden gem. I brought my Audi for inspection. Engine light was on. This was quickly addressed in a timely manor and I then needed to put some miles on the car before we could run the inspection. Tim made time for me the following day and had me out of the shop in no time. Grateful for his expertise, honesty and persistence to get me back on the road again.
Dec 07, 2023
Was out of town (from Virginia Beach) in Raleigh and car (2010 Subaru Forester) was leaking coolant. Dropped my car off at Automotive Trauma Center late in the day. Car was repaired (replaced cracked radiator) mid day the next day. The car hasn’t driven this good in years! They went out of their way to diagnose and prioritize my repair to get me back on the road. I had called the local Subaru dealer and another repair shop that couldn’t look at my car for several days. They also took care of ancillary repairs from poor housekeeping by previous mechanics. Pricing was great! Highly recommended!
Dec 07, 2023
Went to ATC to get brakes checked out. Was recommended by a friend. Turned out to be a great experience. They were efficient, great rates, and the customer service was exceptional all around. Will definitely become a regular customer here for my car care.
Dec 07, 2023
What more can I say Tim and his crew are honest, fair, and funny, very much a family atmosphere as a women I have always felt comfortable bringing my car. Thanks Tim and crew
Dec 07, 2022
Excellent honest mechanics, also can help using used cars. Fair prices.
Dec 07, 2022
Tim and his crew are helpful and honest about everything. Tim always puts his customers first, and does quality work instead of just trying to make a quick buck. Highly recommend to anyone