AutoNation Mobile Service

Nov 21, 2024

Quick and efficient.

Oct 30, 2024

The mechanics that were sent out were knowledgeable, professional and took the time to explain everything that needed to be done. They worked with the warranty company, providing pictures and videos, to make sure everything was 100% covered.

Oct 27, 2024

THE BEST SERVICE

Oct 27, 2024

The price came out different. They don’t honor promo codes even tho the codes approved on their site and shows it worked. Once you get the final charge, it doesn’t show the discount from the promo

Sep 27, 2024

Daniel was awesome! Extremely knowledgeable! I would recommend Autonation.

Sep 27, 2024

The mobile technician was prompt, courteous and was able to diagnose the problem immediately. Was very pleased with hos professionalism, courtesy and knowledge.

Sep 27, 2024

hello, my service on Aug 2024 was very good. the Tech - Marvin C. was friendly & he quickly handled the replacement of the Front/Rear brake pads & replaced the Front wiper blades. the shop gave him the incorrect back wiper blade & contacted them & went back to the shop to get the correct one. came back & placed it on the care. great service.

Sep 27, 2024

The representative was knowledgeable and informative. He was detail in his examination of veh. Will refer to my friends

Sep 27, 2024

Very efficient and fantastic service. Will recommend.Car got fixed at home rather than worrying about towing to the Garage Mechanic was communicative and on time.

Sep 27, 2024

Very prompt, efficient and informative

Aug 27, 2024

200$ just to look at my car to see what's wrong with it is greedy AF. That's why I didn't end up going with y'all this time around. No idea why you bothered to send me a link for a review two weeks later.

Aug 27, 2024

Did not use a mobile service. Blocked

Aug 27, 2024

Great experience and service will definitely recommend and use again in the future

Aug 27, 2024

He was nice, and even good-looking! Boy did I luck out! He got the job done quickly! Thank you!!

Aug 27, 2024

I had the luck of getting Juan from auto nation, hands down profesional and easy to talk to. You get the shop experience without the crazy tax shop labor and wait, came to me, making sure I understood the process before and after. Can’t recommend enough, Juan you ever open up your own shop im driving from the moon to get you to work on my vehicle sir 10/10

Aug 27, 2024

I need brakes changed on my truck and the mechanic came out and did it fast and was extremely professional.

Aug 27, 2024

Overpriced, POOR customer service. Will never use again

Aug 27, 2024

Service at counter was outstanding very polite and knowledgeable

Aug 27, 2024

This was my first time using the mobile repair service and my original plan was for them to come to do routine maintenance on my car at my home while i work from home, but I had to go into the office. They were able to come to my office instead and make that adjustment day of. They did an amazing job, checked to see if there was anything else that might give me troubles down the road. Super easy, super convenient and so much easier than waiting at a shop.

Aug 27, 2024

Very easy to work with. Arrived early and took care of my Fiat. Explained everything thoroughly to me (as a new driver I appreciate the explanations) and gave me a list on what I need done in lists of importance. Very easy to talk to even though I was nervous! They made it not as scary. This is my third time using their service and I’ve enjoyed each time they’ve come out

Aug 27, 2024

What a RIP OFF! First, they charged us 3.5hrs when it should have been only up to 2 hours. Next, the tech charged us for 11.2 it's for antifreeze when it should have been only 4qts. Next, the tech stated that they replaced the thermostat. So my problem is they never really replaced the thermostat, or they used a used one. So, does this look new? They "installed" this on April 1st. April fools? It's impossible to get so grungy in just a few months. Also, here's a picture of what a new one looks like. Update.... To the owners. I already called your 800 number to complain and they kept asking me about the part that was replaced. The whole problem is with the tech. Did he really replace the thermostat or he did not replace it. If the tech did replace the thermostat, then it was a used part. Just look at the pictures I had uploaded.

Aug 27, 2024

had the toyota sienna CE 2008. guy was great, hilarious, kept me informed, lightened the mood, helped diagnose another problem for free. great service and everything. 10/10 would recommend

Jul 27, 2024

Always there when I need

Jul 27, 2024

Excellent service, 7/2024. Tech Juan was early, friendly, replaced battery when it started raining (it stopped) & he put air in one tire & did a complete car check. Excellent!!

Jul 27, 2024

Great Technicians great service thank u

Jul 27, 2024

My technician was awesome he came found and found the problems so quickly. 10/10 would recommend to anyone

Jul 27, 2024

The guy was very punctual and very thorough and very knowledgeable

Jul 27, 2024

UPDATE **** MANAGEMENT HAS CONTACTED ME AND WAS VERY APOLOGETIC ABOUT THE SITUATION. SO, GUYS, YAY I GET MY CABIN FILTER( SPLASH GUARD NOT INCLUDED) SO I'M GLAD THE CONTACTED ME BUT YET TO UNDERSTAND WHY IT TOOK OVER A MONTH. THANK YOU FOR YOUR TIME AND CONSIDERATION. ONE XTRA 🌟 Those of you who read my reviews know I don't post unless it's a truly horrible injustice. WELL, AutoNation Mobile Service has done me an injustice. I bought a car and the dealer set it up for them to come check the car because I believed the break lights weren't working. So, here comes Juan on the scene. I thought oh he's gonna be a stand up guy. Well, he did his chks took pictures even showed me what problems the cr which were very little surprisingly 🤔. He says to me your splash guard thinga magigy needs to be replaced right away and he said my cabin filter was NEVER changed so he took it. At end he set a time which was supposed to be the following Monday between 2-7pm I believe. You know I ain't never seen Juan again. I still don't have a cabin filter mainly because I forgot until today and also I have yet to hear from the AutoNation Mobile Service about the splash guard underneath the car. In conclusion, my car dealership had more integrity then this AutoNation mobile service I would not use this service The Honorable thing for them to have done was to call me and let me know what was going on instead of having me waiting all day that Monday and still nothing have you ever seen a tumbleweed that's exactly where we are right now so no thanks AutoNation I will do everything I can to keep business from you because my problem was small just think what you would do to someone with bigger problems

Jun 27, 2024

The gentleman who came to check out my vehicle was excellent in explaining the problem and what he would do to keep me informed as to the repair. I'm so glad I got my vehicle from AutoNation. They are helpful and friendly.

Jun 27, 2024

They came out to my residence and fixed my car when they said they were going to and I didn't have to do anything

Jun 27, 2024

Every time I call they schedule me the next day. Technicians are always friendly, knowledgeable and above board. Great convenience to have them come to your home and repair your vehicle at a reasonable price!! Always my go to car repair!!

Jun 27, 2024

Exception service, very professional and knowledgeable. The technician made it a point to make sure I understood what was wrong and what needed to be done to fix it.

Jun 27, 2024

John did a great job servicing my car. He was friendly, courteous, and very thorough in completing the service visit. I would gladly welcome him back for future appointments.

Jun 27, 2024

Love this mobile repair experience. Mechanics are very good.

Jun 27, 2024

My mobile Technician Bryce was amazing he went above and beyond to make this experience much better than my last experience! I would like to recommend him for any work I have done on my vehicle!!! He should be a people leader so that he can teach other technicians to do the job the way he does!!!!

Jun 27, 2024

The tech who came here was very helpful and knowledgeable, I will ask for Daniel to do all of my work on my cars in the future 😀

Jun 27, 2024

Very honest mechanic. I was told the truth about my needed repairs and wasn’t pressured at all. I would recommend. 5 stars Mr.Castillo.