AutoPro Alcoa - a Main Street Auto shop
5
4
3
2
1
Review highlights
"Parker and the team at Auto Pro are exceptional. They are timely and accurately access repair needed!"
"Great service, honest, great prices and quick turnaround."
"The staff responded with complete honesty and open conversation."
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Directions
262 Gill St
Alcoa, TN, 37701
Phone number
Call: (865) 401-9874Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Description
In April of 2006 Erik Lewis opened his second shop location. Auto Pro has been apart of the Blount County Community for almost 21 years now, donating to charities, working with the Non Profit organizations, and building referral networks throughout the years has built a strong, trustworthy and reputable name. Our employees have bought into the belief that if we do not take care of our customers, someone else will!
Reviews (31)
Feb 04, 2025
Absolutely the best. they were fast knowledgeable and very nice team would highly recommend to other women
Feb 04, 2025
My experience was great experience with them they found the problem in a timely manner and I recommend them to everyone Brenda Best
Feb 02, 2025
Quick service, friendly staff, no attempt to upsell for unnecessary parts or service.
Jan 31, 2025
Good technicians, friendly people, fair prices
Jan 24, 2025
Brakes for our Alfa Romeo Stelvio. Quick response. Got me in. Got me out. Happy. Will be using them for our Z4 3.0i
Jan 24, 2025
Pleasant ,honest workers.My car issue is fixed! I recommend Auto Pro👍🙂
Jan 17, 2025
They done really good job on the Van
Jan 10, 2025
I would highly recommend this shop! We took our subaru to another local shop and they told us we needed a new head gasket and other services totaling up to $3000. We came to auto pro to get a second opinion and all we needed was engine coolant! Our car has been driving perfect!
Jan 07, 2025
Great job guys every time!
Jan 07, 2025
Had good experience and vehicle was repaired at the quoted cost and time. Had timing chain and water pump replaced in a Cooper Mini
Jan 07, 2025
I had to reschedule, she gave me another appointment on day requested. My car was taken in quickly. My oil was changed and my tire which had been losing air was checked. Repaired nail puncture and aired up my tires. Great service and knowledgeable & pleasant customer service person. Can, I have noticed the last two visits you tried to do an add on. Last time a cabin filter so I did that. This time some additive to my oil for $20. I live on social security and it is Christmas time. I only want something that I absolutely need to be safe on the road.
Jan 07, 2025
JOSH, Sean, Bill and Dakota took great care of me. My car is running great thanks to everyone. I would recommend Auto Pros to all my friends!
Jan 07, 2025
They communicate with the customer along the way as they service your vehicle. I like that I can reply to the text to give approval to work on my car and confirm what problems I am having.
Jan 07, 2025
They got my car in at the appointment time. Very friendly and informative as to what my vehicle needed. However, they charge extra for using a credit card and they don't let you know that when making an appointment. I don't think most people walk around with cash anymore, so charging extra for using a credit card is ridiculous.
Jan 07, 2025
They have a website to schedule online but am unsure if they actually look at that. The site confirmed my appointment, but they didn’t see my appointment time until after all the slots were booked. I ended up going somewhere else.
Jan 07, 2025
They were super detailed and helped me out tremendously! Can’t recommend them enough:)
Jan 07, 2025
They were very professional and was able to get my car in right away and did a great job 😊
Jan 07, 2025
Very nice and honest people that work here! It's the only place I trust with my cars for the past 20 years.
Jan 07, 2025
Willie has been terrific and helping me resolve some issues with my van. I feel like I can totally trust him and he goes the extra mile! I would suggest that you have mats to put down in the car as I had just cleaned my car. After the work was done, there was grease on the carpet that could’ve been avoided with placing protective mats down.
Dec 07, 2024
First time and will come back with my auto repair needs. Took care of the repair on time and fair pricing.
Dec 07, 2024
Great people and great work! They figured out the problem with my jeep compass and had it back to me in no time.
Dec 07, 2024
Had coupon. Stated synthetic oil . Ment without additives. Mine takes pure synthetic oil. Couldn't use coupon. $39 verses $85. Found cheeper deal. They should make deals for senior women who don't know the difference!
Dec 07, 2024
Had some problems with my truck and they took care of it. They went above and bound
Dec 07, 2024
I received professional, friendly and timely service. Solid crew
Dec 07, 2024
The staff have phenomenal customer service and I would trust them to tell me the truth if they feel something needed to be repaired. I've been a loyal customer for almost 7 years.
Dec 07, 2024
They were so nice and helpful! Sean was great!!
Dec 07, 2024
They were super fast and efficient. They listened to my concerns, and stayed within my budget. I will definitely use them in the future.
Dec 07, 2024
Very personable, great service, and prompt. I would recommend autopro alcoa to anyone who cares about their vehicle.
Nov 07, 2024
Go here first. Excellent service. See Josh. Or Sean
Nov 07, 2024
The auto pro team in Alcoa continues to impress me with their customer service, flexibility and clear communication!
Nov 07, 2024
This is the second vehicle I brought in to fix. Each time, Auto Pro does an amazing job. They explained what the problems were and did great job fixing them. Will be bringing in another vehicle soon for Auto Pro to fix.