Autovaun Automotive Services Center

Nov 28, 2024

Great shop, Just went there for the first time last week and plan on using them for everything going forward.

Nov 21, 2024

We have dealt with AutoVaun for almost 20 years. That means we're really happy with the service. The staff consistently is not only capable but extremely customer oriented. In fact, we can hardly think of another business that treats its clients so well. You cannot do better than AutoVaun.

Nov 05, 2024

This is the “shop next door” feeling with honest communication, fair prices and excellent service. Skip the dealer and save a bundle on your auto maintenance & repairs!

Jul 05, 2024

He entirely wasted my time based on his poor logic and ignorance

Dec 05, 2023

***Update*** Still have yet to hear from anyone at the company. I have taken my truck to a very reputable company here in Mesa Hayes Transmission. I just got my bill and it was just over $1,600 which further goes to solidify my below review. ****** My experience with AutoVaun has been utterly disappointing and unacceptable. I brought my car in on 11/20/23 and spoke to an individual at the front desk. Right from the start, I sensed a lack of competence. I clearly communicated my car's issue and specifically requested a quote for rebuilding the rear differential and fixing the hub. Instead of providing a straightforward answer, he seemed unsure and vaguely mentioned the cost being in the thousands, which raised immediate doubts about their capabilities, knowledge and experience. The real shock came the next day when I received a call from a service writer claiming an exorbitant price of over $5,000 to replace the entire differential with used parts. When I mentioned I'd been quoted less than $2,000 for a rebuild elsewhere, the staff member dismissed it arrogantly, refusing to acknowledge the possibility of a more reasonable price. When I arrived on 11/22/23 to retrieve my car, I was informed of an unexpected $161 charge for diagnostics, which I explicitly did not request. The staff's attitude and insistence on payment for unagreed services were appalling. They pointed to a sign about charging for all work orders, conveniently undisclosed during my initial inquiry. The signed gave a price of $60. When I asked why it was more they said because they did a diagnostics Furthermore, when I demanded to speak to someone in charge, the same disrespectful and unprofessional behavior continued. Instead of addressing my concerns, they attempted to deflect responsibility and accused me of being unreasonable, which is utterly unprofessional and disrespectful towards a paying customer. AutoVaun's lack of transparency, dubious pricing practices, and disrespectful treatment of customers like myself reflect a company more interested in exploitation than genuine service. I strongly advise potential customers to avoid this establishment due to their unprofessional conduct and questionable business ethics.

Dec 05, 2023

As a repeat customer, I am and have always been impressed with Autovaun's service and price. The work they do is top quality, and they take the time to talk through issues with my vehicle in a way helps me to make the right decisions. We really do need more business like this, and if you need auto work done, this is the place to go!

Dec 05, 2023

Auto Vaun was amazing. Friendly staff, decent pricing, great work! They are my new mechanic shop.

Dec 05, 2023

Bought a truck from them and it's a really nice vehicle. What another shop destroyed the engine, they replaced it and we haven't had a bit of trouble with it since then. Going to take another truck in this week. Nice people

Dec 05, 2023

Friendly, quality work, less expensive than the dealership. Definitely recommend them!

Dec 05, 2023

Great Customer Service!! Everyone was so welcoming and repairs were done in a timely manner! 100% recommended

Dec 05, 2023

Great service! Great communication!

Dec 05, 2023

Have taken our cars to Vaun's for several years. They are friendly and helpful. The prices seem fair and they have always stood behind everything they do. They are honest and will tell you if something that needs repaired can wait for a bit or is emergent. I recently had my car in and part of my problem was under the warranty they provide for their work. Can't say enough great things about them.

Dec 05, 2023

I chose Autobon because they are honest and will let you know exactly what is going on with your car/truck. I've been using them for years.

Dec 05, 2023

I have made new friends. Josh and his service manager were great to deal with and very friendly. They were able to service my work vehicle promptly and at a very reasonable price. I really appreciate the family feel to this business. They will even shuttle you home for free if they need to keep your car for longer repairs- who even does this!!?? Great service guys!! Thanks a lot-- you have a permanent new happy customer.

Dec 05, 2023

I have used Autovaun on several occasions. Always have a great experience. Staff is very helpful and friendly. Services are reasonably priced. So glad I found this shop! Thank you Autovaun for the great customer service. My Toyota runs like a top!

Dec 05, 2023

I've been a customer for over 20 years and the service is always excellent and fair. I won't go elsewhere. I highly recommend them.

Dec 05, 2023

It was great!!

Dec 05, 2023

My first time here with what seemed to be a complicated Wrangler overheating issue. These guys figured it out quick. They are efficient and knowledgeable. Know what they're doing kinda shop. I highly recommend this place to anyone. There's no reason for me to go anywhere but Autovaun going forward. Special thanks fo Richard and his team.

Dec 05, 2023

Oil change and general check over of my '14 Chevy Sonic. Staff was very friendly, as well as informative. Service was quick and efficient. I will definitely go back! 😊

Dec 05, 2023

Oil change service, done right on time.

Dec 05, 2023

One of the most honest auto repair shops in the Valley. So glad I found them.

Dec 05, 2023

Our to go place for all of our vehicle service

Dec 05, 2023

Professional, prompt, good customer service, fair pricing.

Dec 05, 2023

Richard and John were great at talking to me about everything with no pressure at all. They really helped me understand what I needed and what needs to be done in the future.

Dec 05, 2023

Service and staff are absolutely awesome!!!

Dec 05, 2023

These guys were incredibly kind and helpful, even to the point of saving me a tow bill when I broke down in a nearby parking lot. They gave me two options to fix the vehicle in case I wanted to save money. I opted for replacing more parts in order to ensure no problems in the near future and they got me back on the road. Haven't had any problems since. Thank you!

Dec 05, 2023

This is a great place to get your car fixed and oil.changes. Richard is always very helpful and Josh the owner is always on hand for questions and answers about your car I just get the vibe you can trust them!!

Dec 05, 2023

This is a great shop. Honestly, I picked them a few years ago because it was close to work, but got very lucky. They have always done right by me. They even diagnosed a bad WalMart battery, paused their work and let me go swap it at wally world before they could finish my car and free up their work bay. What a great accommodation rather than just sticking me for a new battery!

Dec 05, 2023

This shop is garbage. I took a car for a simple check up. The car had no warning lights on and they returned it a check engine light on. Don't trust them.. at all. Shady

Dec 05, 2023

Top notch. I love going here. I've been doing it for years. They take care of you.

Dec 05, 2023

Very good service. Very nice people. I'm very happy with how my car drives.