Autowerks TX

Feb 01, 2025

Great experience. I love the communication that the staff provided throughout the process, keeping me updated. I would definitely recommend.

Jan 30, 2025

Incredibly kind. Amazing service. Didn’t try to upcharge me at all. Very knowledgeable and equipped.

Jan 16, 2025

Autowerks is one of the best foreign car specialist in town. They are true engine technicians, and they dont B.S. you. I am totally satisfied with the service 😄.

Jan 06, 2025

Had a great experience at this shop. They were courteous, knowledgeable and efficient. I would recommend them highly.

Jan 06, 2025

I had a BMW 640 with valve gasket and differential gasket oil leak and therefore replacement. It took about a month to complete, due to the specialized tools were needed to be obtained by the shop. The shop and mechanics appears very professional. Overall, I think I had a conscientious and thorough service for my car.

Dec 06, 2024

For a “service b” on my Mercedes, they quoted me less than half the dealer’s price. When I brought my car in, Austin pointed out that my brake fluid was pristine and did not need to be flushed, so he saved me half off the original quote. The Mercedes dealer in town quoted me around $1200 and would have charged me every penny! I appreciate the honesty that Austin showed by not charging me for work I didn’t need. I didn’t get a cappuccino when I arrived, and there’s no fancy marble waiting area like the Mercedes dealer, but I saved a lot of money and got the same service performed on my car. From now on, I’ll be going to Autowerks for routine service.

Dec 06, 2024

I've had a 2009 Porsche Cayenne in the shop a couple of times. I was really trying to keep it in a drivable condition for a new driver in our family for simple short driving around town. I could go into a long story as it was a complex and winding one. In short, Autowerks was not able to repair the car without a potentially endless string of pitfalls. They did keep the car for a long time and the communication at times was inconsistent. However, in the end Bill offered an honest assessment of the scenario facing me and constructive consultation. A more than amicable arrangement had been afforded me while the car was in the shop for about 9 weeks. In the end we halted repairs on the car. Bill and the team could have taken a much different approach and fixed issues one-by-one to a slow and expensive death. As an A&M Alum, I believe the Core Value of Integrity was demonstrated in my circumstance without question.

Dec 06, 2024

I’m glad everyone else seemed to have a good experience. A week and $700+ just to get a battery replaced. No one called me with a status update, I had to call them every time. I had high hopes for this place and was disappointed. I won’t be back.

Dec 06, 2024

These guys know imports. Will be back when I need more service work on my VW .

Nov 06, 2024

Autowerks did an excellent job on my Porsche runs like new!

Nov 06, 2024

Andrew and his team are absolute professionals and super focused on customer service! I will use this shop going forward for all of my auto needs. Truly a great experience!!

Nov 06, 2024

Extremely disappointed with my most recent service visit here. After my first visit I gave them a 5 star review which I have since taken down. Went in for a brake change and cabin air filter change. Made an appt for Thursday 8am. At noon I hadn’t heard from them. I called and left a message. No call back. I called back again at 4. They still had not finished the quote. At 4:30 they finished the quote and sent it, showing they had inspected the car at 10:30. I approved the brake job. Obviously the car wasn’t going to be ready that day. The next day I had heard nothing so I called at noon. Was told that my adviser was at lunch and would call me back. He didn’t. I had to call again. At approx 4 I finally got in touch with my advisor who informed that the correct parts were not in. So I had to quickly change plans to allow them to keep my car over the weekend. They promised the car would be ready by 11am Monday. It wasn’t. It was ready at 1pm. At which point I had to make additional new plans to avoid being stranded. When I picked up my car, two of the tire pressure monitor sensors were out. I previously have had no issues with them. I did some research and seen statements like "it is possible for a TPMS sensor to become damaged during a brake change if the mechanic is not careful when removing the tire" It also seems that the expected life of a sensor is 5-10 years with an average of 7. My car is 5 yrs old so on the low end of that. I texted and emailed them to ask about this given my inability to reach them via phone. No response.

Nov 06, 2024

Great experience, Wonderful customer service, Very knowledgeable on mini Coopers. Thank you, Nicole

Nov 06, 2024

Was looking gor my son s reasonable but reliable vehicle snd autowerks did not disappoint. They even made sure he had a fresh oil change before taking owner ship. Leland is a great salesman and knows his stuff. Their mechanics are top notch.

Oct 06, 2024

Autowerks performed repairs on a vehicle for my daughter at TAMU. They were very good at communicating what work was required and why it was needed. I highly recommend them for your auto repair needs.

Oct 06, 2024

Great repairs. Top of the line communications and tech. You do pay for what you get, not the cheapest in town but they exude excellence.

Sep 06, 2024

Excellent service! Andrew and Austin where very communicative and explained in high detail the reason they recommended certain work on my car. They answered all my questions and took notes of my concerns. The techs completed the work very fast. Very happy and will bring my Porsche again for future preventive maintenance to be done.

Sep 06, 2024

Great service and a great price.

Aug 06, 2024

After bringing my car in for a checkup just after purchasing it, I have confidence that whenever I may need work done on my car, Autowerks is there for me. They may not be like some quick in and quick out shops but they are thorough and professional.

Aug 06, 2024

Autowerks was amazing! They went above and beyond to service our vehicle. They kept us updated on what was going on and quickly responded to any questions we had. We will no doubt continue to be customers of this great establishment! Thank you!

Aug 06, 2024

Dropped in, to check if Autowerks could replace a failed headlight on an Audi Q5. They said they might have to order the replacement. After quickly checking their stock, they told me they could do the replacement with about an hour of service time. Good job and they reset the cars computer. Thanks guys.

Aug 06, 2024

Good guys. Good work. Answers all questions Good personal professional folks

Aug 06, 2024

It's obvious from the moment you meet them they are honest, knowledgeable and hardworking. They are gonna be your go to shop for European cars!

Aug 06, 2024

We have worked with Autowerks on several of our cars, a VW Atlas and our BMW X5. We’ve been very pleased with their service, communication, and value. They take the time to do things right, explain your options clearly, and are very patient with questions. They were recommended to us directly from Sevcek’s who works on all of our other US made cars, which is the best recommendation I could think of really.

Jul 06, 2024

I have a 1999 CLK 320 that I inherited in 2004. It has less than 76,000 miles on it. I have always taken it to Bill's Autowerks. I doubt I'll ever go there again. I can admit that parts for a 25 year old car are difficult to find some times, but this time they had my car for 70 days. Previously I took a Miata in and they kept it 5 months and fixed NOTHING I took it in for and I had to threaten to take them to court to get my money back. I compared the prices they charged for parts to what anyone could go on-line and get them for and be advised you are paying 200% of what you could get the part for from Amazon. They say it is because of warrenties, well, this was for parts they were not going to warrenty anyway. New parts they installed (interior door handles) were covered in greasy finger prints. The $525 (for the 2 handles) was wasted because the handle cover will not stay connected to its frame. When I first started using them there was no Mercedes dealer in town, now there is. When you combine parts mark up and their labor costs, take it to the dealer. I took a Suburban to them and they had to sub out the transmission rebuild. Don't know who they used, but I had to take it back immediately and it turned out the sub left a plug out of the transmission. I would not call this shop reliable, timely or customer oriented. I will sell this car before I go through the aggrivation of dealing with Autowerks again.

Jul 06, 2024

Not my first time at Autowerks, and will continue to have Andrew and team service my Mercedes and Range Rover. Always get a thorough check up even with an oil change.

Jun 06, 2024

Always impressed by the professionalism of this unique repair shop.

Jun 06, 2024

Did a great job and had a quick turnaround 😁

Jun 06, 2024

Did a great job on my older S500. The repairs have fixed the issue with the transmission.

Jun 06, 2024

I had to drop my car off in their parking lot over the weekend, shoving my keys in the slot, while traveling through town. I was a little nervous! They were great!

Jun 06, 2024

l have a 1993 BMW Z3 and wanted to get the transmission and rear differential oil changed. No one in BCS was interested in helping me! On a recommendation, I took my car to Autowerks and met Andrew. Let me tell you, he impressed the heck out of me with his knowledge of Z3's. After a courtesy, thorough inspection (that BMW charge me $200 for and did not find any of the problems Autowerks did. There inspection report was awesome, pictures, cost breakdown by part number and labor costs. NO HIDDEN CHARGES...and no sales pressure! After the work was done, the bill was the same as the quotation. The car ran beautifully. I am so happy and will never take my car to another shop in BCS. I also have a Mercedes GLC 300 and that too will be serviced by Andrew and Autowerks. Please don't waste your time trying to find an honest, reliable and professional auto repair shop who knows their profession. You owe it to yourself and car to use Autowerks!

May 06, 2024

Great people. Very professional and take good care of their customers need

May 06, 2024

NEVER, if you’re clueless about mechanics, USE THIS LOCATION. I brought in a 2011 BMW 335i. TWENTY -THREE THOUSAND DOLLARS later I had a car that still wouldn’t run.