A&W Automotive
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Review highlights
"Great service. Looks like a very busy place. You may need an appointment, but it is worth the wait. I will not take my toyota to any other place."
"Fixed my water pump, good service and good work done!"
"Fast service/diagnostic of the issue with quick turnaround...fair pricing."
Overview
Categories
Auto repair shop, Oil change service
Directions
8239 Burnham Dr
El Paso, TX, 79907
Phone number
Call: (915) 595-2778Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Reviews
Nov 06, 2024
Service was great 👍 and done in a timely fashion. Thanks 🙏 again
Sep 27, 2024
I recently had the pleasure of bringing my car into A & W Automotive for my A/C and I can confidently say that the experience was nothing short of outstanding. From start to finish, the service I received was top-notch and truly exceeded my expectations. The staff at A & W Automotive were incredibly professional and courteous. From the moment I walked in, I was greeted with warm smiles and a genuine willingness to help. They took the time to listen to my concerns and provide clear, honest assessments of what needed to be done. I was particularly impressed by their transparency about the breakdown of services, which helped me feel confident in the decisions being made for my vehicle. The quality of the work performed was exceptional. My car was serviced efficiently, and the attention to detail was evident. They went above and beyond to ensure everything was in perfect working order, and I could immediately feel the difference in my vehicle’s A/C. What truly set A & W Automotive apart was their commitment to customer satisfaction. They kept me updated throughout the process, and their follow-up after the service was a testament to their dedication to their customers. It’s rare to find an auto service provider that combines such high-quality workmanship with outstanding customer care. Overall, A & W Automotive has earned my highest recommendation. Their professionalism, skill, and dedication to their craft make them a standout choice for anyone in need of automotive services. I will definitely be returning for any future needs and will be recommending them to friends and family without hesitation. Thank You!! A & W Automotive. and (Ozzie T. Noder)
Sep 27, 2024
Like family, only shop that we trust to get the job done right the first time.
Sep 27, 2024
The reviews don’t lie. Best experience I have ever had with a car shop/ mechanic. Fast, great price, and little touches like cleaning old parts they removed for the project and securing my grill with wire bc it had a broken clip.
Aug 27, 2024
Awesome
Aug 27, 2024
I have been a customer of A&W Automotive for many years now as they have worked on my 07 Tacoma. Ozzie, Austin, and staff are professional and do great work in a timely manner. The group honor their commitment in warranty work. I would highly recommend these gentlemen for service on your vehicle
Aug 27, 2024
They always do a great job and in a timely manner.
Aug 27, 2024
Austin and Scott were so kind and amazing. Our 4Runner started making a rattling noise on the road. We were just passing through town late on a Friday and they were able to get us fixed up and back on the road super quick. We went to another mechanic in the last town and they couldn’t find the issue - we were only at A&W for five minutes and they knew what was wrong and how to fix it. Super fast and efficient! They were transparent with everything they were doing and did an amazing job fixing our vehicle. Life savers!
Aug 27, 2024
Did the work as promised,explained why,had the old parts and charged what was agreed upon. So far ,car runs great great warranty!!
Aug 27, 2024
Good experience with A&W. Got diagnosed and repaired on a Friday last minute on an 02 Toyota Highlander which was overheating. Reasonable prices too! Thanks guys! We know where to take our car from now on!
Aug 27, 2024
Nicest guy ever. Was in town for work and my skid plate came loose. They put it back on at no cost. Great customer service 👏
Aug 27, 2024
nice and professional mechanics!
Jul 27, 2024
Great service, highly recommend, will continue to take my Tacoma here
Jun 27, 2024
UPDATE 6/3/24: as usual, I continue to go to a&w from LC to EP. It is very well worth the extra travel time and gas to go there. They did my water pump and thermostat as well as AC service. Great job a&w! Thank you! UPDATE 7/14/22:. Please be aware that they now have two locations. I come to the one off Burnham because it's more convenient for me. I've had excellent experiences in both places. Today, I met Ozzy at the new location and he's such a nice guy. My car got taken in right away and the new location is just amazing and comfortable. Good job Austin and his team! You will get very far and continue to grow. I'll be there with you all through your continuous growth and excellence. I really love bringing my car to A&W. Austin is a very polite and honest guy. His team worked on my car very well. They took their time to do quality work. Austin gave me a pay-in-cash discount that really helped a lot. I feel confident taking my car all the way to El Paso to get services done. My car had been taken there by the prior owner and he gave me history on my car that made me feel confident I made the right choice. I will continue to go there and recommend A&W to anyone who wants dealership work at a fraction of the cost. Thanks to all of you!
May 27, 2024
I am blown away by Austin's committment to his customers. We had the linkage come loose on our 2014 Highlander on a Friday and couldn't shift to any gear. I called Ozzy and Austin was at my house on a Friday late afternoon and fixed the problem in a manner of minutes! I am grateful for A&W and more specifically, Austin, for being a masterful technician and a good person.
May 27, 2024
I've been going to ANW Automotive since the original owner, Alvy, ran this business. El Paso has been extremely fortunate to have had honest technicians/mechanics continue running this shop. Austin at the new location and Scott at the Montwood location both will explain the diagnosis and repairs needed. The prices for the repairs are reasonable as well. I highly recommend this shop for all your automotive repairs.
Apr 27, 2024
Outstanding service with great price!!! Quality workmanship and great serving.
Feb 27, 2024
I’ve always felt comfortable going here, their service is amazing and they’re really nice! They accommodated to my work schedule and always give me great advice after.
Feb 27, 2024
Skip the hassle of the Toyota dealerships and take your Toyota to A&W. A&W offers high quality work at reasonable prices. With A&W I’ve serviced my front and rear diff with transfer case, cooling system service, induction service, transmission service, rotor and brake service and multiple lube, oil and filter changes. Personally, I think these guys are the best and happy to recommend them to anyone. They also update the carfax.
Jan 27, 2024
Always a good experience here. Everyone is so kind and friendly. Quotes are fair and accurate. The work is always done professionally. Thanks A&W
Jan 27, 2024
Austin was great and I have full confidence in the work they do at A & W
Jan 27, 2024
Excellent mechanics. They call and give you updates. They go through the auto and inform you of work that needs to be done. Been going there for years.
Jan 27, 2024
Excellent service professional business people that work there I love going to A&W I will always go to A&W thank you Ozzie, Manny, and Austin💛
Jan 27, 2024
Excellent work and customer service is A&W’s top priority. They service my routine car maintenance. I trust their work and would not take my car anywhere else.
Jan 27, 2024
Fast, friendly and efficient!
Jan 27, 2024
Great and fast service as always👍🏼
Jan 27, 2024
Great customer service every time. Repairs done well and price is on point. Austin and his crew are awesome 👌
Jan 27, 2024
Great service! Very professional
Jan 27, 2024
I'm happy with the service A & W did on my vehicle. They were prompt and courteous.
Jan 27, 2024
Ozzy was very helpful had a good estimate and had it done in just a few days. Great service will be coming back when needed.
Jan 27, 2024
Very friendly and trustworthy. I will continue to take my vehicle there and always recommend Scott and the young man at that location. Excellent service every time.
Jan 27, 2024
Wonderful service ! Very helpful and went above and beyond !