Axselle Auto Service
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Review highlights
"Quick ans accurate diagnosis and was happy with the cost."
"A business that truly treats you like family located on main street USA 😀"
"First time customer...super friendly staff, got me in and out very efficiently!"
Overview
Categories
Auto repair shop, Mechanic, Tire shop
Directions
5519 Lakeside Ave
Richmond, VA, 23228
Phone number
Call: (804) 266-3574Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed
Description
Looking for an auto repair shop in Richmond, VA can seem like a difficult task. With so many places to choose from, finding the right shop for your needs can be overwhelming. Since 1951, the staff at Axselle Auto Service has been providing high quality auto repairs and tires to drivers in and around the Richmond area. Stop in today!
Reviews
Dec 03, 2024
Axselle Auto is great. I use them for oil changes, auto repair and tires. They are always on time and flexible. The prices are fair. Highly recommend.
Nov 07, 2024
The very best.
Nov 05, 2024
Great people, great work! Very careful and transparent folk run this place. Many thanks (:
Nov 05, 2024
My family has used Axselles Auto for over a decade for our car maintenance. They always provide trustworthy guidance and outstanding service with each visit! They make you feel like family!
Nov 05, 2024
We have been going to Axelle's for over 50 years. There are two people you need to absolutely trust in life: your doctor and the guy who fixes your car! Dave and his staff not only care about your business, they care about their customers as individuals and the Lakeside community. There's always a smile waiting for you there, as well as good advice and service. There's not a lot more you could want from this long-time, family-owned business.
Nov 05, 2024
don’t go here. The receptionist is completely rude and ineffective , they cost way too much, and will keep your car for 6 plus WEEKS
Oct 05, 2024
I’ve called 3 times to get some suspension work done. I keep being told someone will call me back before the end of the day. No one ever has. I gave up and found another shop. I understand if they’re too busy, but just tell me you can’t, or won’t do it.
Aug 05, 2024
I honestly don't know why it took me this long to leave a 5 star review because I've coming here for years! All around excellent, and I feel so much better any time something goes wrong because I know my car is in great hands- would absolutely recommend with zero hesitation!
Aug 05, 2024
I’ve been going to Axselle’s for a few years now and can’t say enough good things. The people who work at Axselle’s are kind, helpful, and trustworthy. I recommend Axselle’s to all of my friends and will forever be a loyal Axselle’s customer!
Aug 05, 2024
Love these beautiful people. Best work, friendly, and fair. But don’t go bc I need my cars done. 💘
Jul 05, 2024
Started going to Axselle after two of my friends recommended them to me and after going I also highly recommend them to anyone looking for a solid mechanic that's trustworthy. My car needed an oil change and they got me in and out very quickly, and the oil change was reasonably priced. They also have great customer service -- Mr. Axselle greeted me and I noticed that he and all the staff are very personable and friendly with their customers.
Jun 05, 2024
Excellent
May 05, 2024
We love Axselle and have recommended them to everyone we know. Always a fair assessment and price - I trust they’ll tell me what’s actually necessary and not overcharge. A great neighborhood resource!
Apr 05, 2024
Stopped by another local shop for a state inspection and was quoted an outrageous price to fix a seized rear caliper. After searching around for a second opinion, I found this place and decided to stop by based on the positive reviews. They were able to take the car on short notice and fix the issue for nearly 1/10 of the price of the first shop. The team was honest and transparent about the quote and the work being done and they completed the state inspection that the other shop started as a courtesy. I will recommend this place to anyone I know looking to get work done on their car.
Feb 05, 2024
Great customer service. Dependable, stand behind their work. Will not take my car anywhere but Axselle
Jan 05, 2024
Had a really great first visit, will be back!
Jan 05, 2024
Honest mechanics who do good work
Jan 05, 2024
The only shop I take my Mercury to. Meg and Dave are more than cool.
Dec 05, 2023
Absolutely amazing service as usual. Super friendly staff.
Dec 05, 2023
EDIT- I am now a loyal customer of over 3 years....these guys are great! First time customer...super friendly staff, got me in and out very efficiently! Will be using them for all my car needs.
Dec 05, 2023
Excellent service at fair prices.
Dec 05, 2023
Expert, friendly, knowledgeable team assembled here. Trust Axselles staff to maintain or repair your vehicles. I will not entrust my families safety or concerns to any other facility.
Dec 05, 2023
I have had mechanical repairs made on an F350 and SRX over the last couple of years and the Axselle gang has been GREAT! Great service by great people is a rare treasure!
Dec 05, 2023
I’ve been going to Axselle for a couple of years and they have consistently been fast, transparent, and affordable. I really appreciate the whole team there, and trust them.
Dec 05, 2023
Old school customer service and fair prices. Highly recommended.
Dec 05, 2023
Prompt. Reliable. Trustworthy.
Dec 05, 2023
Took the Jeep in for a state inspection, oil change and tire rotation. Scheduling by phone was easy, dropped it off the night before and it was ready the next day. The only part I had issues with was figuring out where to park but they said it was fine.
Dec 05, 2023
Towed my car from a gas pump, diagnosed and fixed my starter, and had me ready to go all in the same day. Appreciate y’all!