A-Z Diagnostics Total Car Care

Nov 22, 2024

Fantastic, speedy and courteous! Will be back for next service!

Nov 13, 2024

Excellent for inspection. I would try for other services as well.

Nov 13, 2024

I will like to Thank A-Z Diagnostic for repairing my 2013 Cadillac XTS, and I will be recommending anyone who needs a vehicle repairing to A-Z Diagnostics, Thanks Cris the mechanic who repaired my car. I give A-Z Diagnostic a 10 . Thanks Again!

Nov 06, 2024

10/10 experience! I was failed by another auto shop and the staff got me in quickly. I was overwhelmed but Jameel was very honest and made things very easy for me. Amazing service!

Nov 06, 2024

Highly recommend this place! The people here are super friendly and honest, which is so refreshing. They keep you in the loop about everything, so you never feel out of the loop or surprised by anything. It’s nice to finally have a mechanic I can trust. They really take care of you and your car!

Oct 30, 2024

My car cannot be started due to the starter issue. I replaced a starter at A-Z Diagnostics Total Car Care. They are friendly and nice to explain the starter problems with me. The replacement only takes less than 1 day. My car got back to normal after the replacement. I want to leave a 5-star review.

Oct 27, 2024

Amazing experience in a bad situation. Chris AKA Big Country is a great guy. Thanks to the team!

Oct 27, 2024

Brought my car here the first time to get my air conditioning fixed, spent $2200. Then when I picked up my car, the AC wasn’t working. I brought it back for the 2nd time, and they told me I would have to pay a diagnostic fee. I ended up spending an additional $250 on hoses when I expected my air conditioning to be fixed the first time. Then, I had to bring it back for a 3rd time because there was a noise coming from my AC when it blew. When I brought it back for the 3rd time, they told me AGAIN that I have to pay a diagnostic fee. I decided to drive away instead of paying because it seems like everytime I leave, something else is wrong that I have to pay for. I felt like they were rude to me and dismissive.

Oct 27, 2024

Great service at A-Z Car Care when we were in a time crunch. Chris replaced the battery and updated the required car settings. He is very knowledgeable and professional. We plan to contact A-Z for our next car repair needs.

Oct 27, 2024

I found myself stranded in Houston with no idea where to go. These guys saved me! Honest, great customer service. Highly recommend!!

Oct 27, 2024

Really thankful for the help i appreciate the companies time and patience I would recommend them to ANYBODY.

Oct 27, 2024

Thank you so much Chris for taking care of my daughter's car while we're living out of state. We appreciate all of your patience and care with us!!

Oct 27, 2024

Took my 1978 Datsun for some electrical work and to get my horns fixed. Chris took care of all my lighting issues and the horns are now nice and loud. As a bonus, my dash lights started working again.

Oct 27, 2024

Whenever I take my car here they always do an exceptional job with my maintenance and repairs. The owner is extremely pleasant. They ensure that the work is completed efficiently, provides a warranty, and is highly reliable. He is direct and transparent about what is needed and the cost involved. When he commits to delivering results by a certain day and time, he follows through. If you are looking for a dependable mechanic who won't keep your car for an extended period, then this is the place to go.

Oct 27, 2024

Chris went above and beyond to help me and diagnose my vehicle. He was extremely thorough and patient in his technical explanation. You can tell he is very passionate about automotive work and customer service. Highly recommend bringing business here!

Oct 27, 2024

Great experience. Got straight to the problem and didn’t cost a arm and a leg. Highly recommended

Oct 27, 2024

Had a great experience! Needed to get a coolant leak addressed. I called A-Z and after getting the car towed there, they were able to diagnose and repair in the same day. They ordered the part needed in the morning and it arrived in the afternoon, and I picked up my car around 5. Chris was friendly and the price was reasonable. Will definitely be back if I have any car needs!

Oct 27, 2024

I love this place I prefer u to come here good place of business

Oct 27, 2024

Wish I could give more than 5 stars. I lived in Kansas City my whole life and knew exactly where to go up there for 20 years. Moving to a new city, I was skeptical of finding a reliable mechanic. This place went above and beyond with their customer service, work and communication. They got me in 3 days earlier than projected and kept the cost well within reason! Can’t say enough good things about this place. Highly recommend.

Sep 27, 2024

Chris is awesome, he was a huge help with my ‘17 Ram 1500 after I was given bad advice by another company and more recently he did some amazing work on my grandpa’s ’97 GMC Sierra. He knows his stuff and is great to do business with!

Sep 27, 2024

Excellent service, great communication, and work done in a timely manner. Professionalism was the best I've experienced in a long time. Will definitely recommend to my peeps.

Sep 27, 2024

Honest, knowledgeable guys that will fix you up! Quickly diagnose any problems and definitely know their stuff. Chris is the guy to see for sure!

Sep 27, 2024

Jimmy and Chris maintained excellent communication while getting my car up and running. They were helpful, friendly and efficient.

Sep 27, 2024

Life savers. Quick and professional. I wish I had known they were there earlier as I live very close by. Full recommendation. They were also recommended by other businesses which is how I found them. Ask for Jim.

Sep 27, 2024

My experience was awesome my car was handled with car and in a timely manner I suggest any one with car problems visit them .The Mechanic Mr.Chris has so much experience a great Mechanic

Sep 27, 2024

Such amazing service. Chris and Jimmy go above and beyond customer service. They took great care of my car and are definitely my auto guys from here forward.

Sep 27, 2024

Wow! My 2004 350z wouldn't start yesterday and I thought it was the battery. AAA sent a tech out (Noor is his name and he is also fantastic) and my battery was around 50% but we went ahead and tried a new battery and then it became clear that the starter was the issue. I usually take my 350z to a Z specialist shop in town, but Noor not only recommended Jimmy at A-Z Diagnostics, he personally called him, told him the issue I was having, and got a solid ultra reasonable quote on the phone (likely saving me $$$ I didn't need to spend for a Z specialist) and a promise to have it done in 24 hours. Then AAA towed it to the shop and it was ready to pick up around 1 p.m. this afternoon. Great price, great and fast service and I will definitely contact A-Z first if I have other issues with my Z in the future to let them quote a repair first. They do have a master mechanic, so this shop works on a lot of cars, and old, unique cars and he told me he will tell me if a job is too much for them so I can go to the Z shop if it makes sense. Thank you to Noor at AAA for the killer recommendation. And thank you to A-Z for a great experience.

Aug 27, 2024

AMAZING experience with A-Z Diagnostics! Needed a new alternator belt on my 2014 Buick, and Mr. Chris fixed me right up! The shop also noticed oil everywhere, quickly diagnosed the problem and had it repaired as well. Fast service, good prices, and great people! Thank you Mr. Chris!!

Aug 27, 2024

Chris and the staff done an excellent and speedy job replacing a hole AC kit on my wife's 2017 Infiniti QX60 in less than 1 day! This guy has been in the business for over 30 years and really knows his stuff! Couldn't be happier

Aug 27, 2024

Definitely a 5 Star

Aug 27, 2024

It’s one thing to go to a mechanic who is decent at their job but it’s another thing to go to one who is 1) a master tech (those are few and far between) and 2) has decades of experience. What I like about Jimmy and Chris is that they give you excellent customer service while being honest and transparent with you. They won’t waste your time with a lot of the nonsense other places will try to tell you. After my Hyundai Sonata Hybrid ended up with a no start condition I started looking around and was recommended to this place by mobile mechanic Greg. When I called Jimmy he listened and gave me Sam (the tow trucks) contact info. Sam showed up to pick up my car at the time he promised and did it at a better price than any other place/towing service I called. Within a few hours Chris had gotten my completely non starting hybrid back up and running. Chris went above and beyond to save me from a highly expensive trip to the dealership. Because I am a college student they gave me a 20% discount on labor which was incredible. If you want a place that is honest, personable, reasonably priced, and quality, I recommend here. P.S I even give them props for not trying to trick me or scam me just because I was a young woman who knows little about cars and showed up alone. (Ive met other dishonest mechanics that try to charge me more money just because im a girl)

Aug 27, 2024

Thank you so much to Chris at AZ Diagnostics!!!! He was super attentive, fixed the problem immediately, and has definitely made a new customer out of me. It’s so nice knowing I can bring my car to someone who isn’t just trying to get over on me. We truly appreciate your super quick + efficient help today!

Aug 27, 2024

This auto repair shop was recommended to me by my AAA tow truck guy. Right away Chris and Mike provided top notch customer service and knowledge! My battery and starter were easily changed within the day. Extremely professional and reasonable prices. I am very happy to have my car up and running again and would definitely recommend stopping by!

Aug 27, 2024

Chris and his team went above and beyond when diagnosing my car - after determining that the engine had seized, without being asked or prompted, Chris took it upon himself to contact the local dealership and confirmed that my issue was likely under warranty before calling me with an update. Rather than seeing me and my situation as an opportunity to make a buck, A-Z was honest and transparent and helped me save a ton of money. I will be back with any and all future car problems, just hopefully not for a little while...

Aug 27, 2024

Chris was MORE than great!! I came in at 3:28p it’s now 3:45p and I’m on the way out. Such a quick and smooth process and excellent communication. From now now with any car trouble I’ll be here! ❤️

Aug 27, 2024

Great price, great work, and kind/honest employees. They’re not trying to upsell anything unnecessarily. My new go-to shop.

Aug 27, 2024

Honest and good service thank you Chris

Aug 27, 2024

I had my power steering go out and as a non-local and young female, I wasn't sure who I could trust to get me safely back on the road and not cheat me with price gouging. I am so thankful my AAA tow truck driver recommended Jimmy and Chris at A-Z. They took their time to talk through each step of the repair process, were very fair in terms of the pricing, and got me back on the road in a timely manner. Highly recommend their team for your next repair!

Aug 27, 2024

You can be comfortable knowing they won’t try to rip off a girl if she goes in alone. 10/10 company and people running it