Bailey European

Aug 20, 2024

I took my 100k dollar car to this shop for SIMPLE repairs. They gave me back my car A WEEK LATER THAN PROMISED AND WITH 30 CODES. My car did not have these codes before to me taking the vehicle in to the shop and I showed them pictures THEY DID NOT COOPERATE. Now I have a car that’s a non op because of their incompetence.

Jul 20, 2024

My Mercedes wouldn't start, so I had it towed to Bailey European on Sunday afternoon. They weren't open but as soon as I took them the key, they got right to it & was done by that afternoon. They were polite, knowledgeable & efficient. I won't use anyone else. Thank you Bailey European!

Jun 20, 2024

The customer service/trying to even get an appointment at the Mercedes Dealership since buying our vehicle has gone downhill- so we decided to try Bailey’s. Despite being busy or booked, they don’t treat you like an inconvenience and try as best as possible to help you. Anytime I have had work done or need annual services, they give a thorough rundown of what’s needed and honest recommendations. They keep good communication about your vehicle being done as well. Glad we found this place!

Jun 20, 2024

We decided to take my car here to get it repaired, because the dealer was too expensive. I am so glad we did! Bailey did an excellent job on the repairs. They replaced my alternator and a belt that was cracking. My car works great now! I highly recommend you take your car here to get it repaired.

May 20, 2024

Worst European shop in Fresno. I DROVE my brother’s car for them to fix a misfire on the vehicle. When we got the car back, we had to get it TOWED outta their shop cause the car no longer read the key (nor the spare). Also, the receptionist unprofessional. When asked about the car, she giggled and asked if I was sure I left the car there. After giving her the information of the car she still didn’t know which car I was referring to until she remembered it was the car that had the driver door get stuck when trying to open it. Terrible work. I’d give it a 0 star rating if I could.

Apr 20, 2024

DO NOT LET THIS SHOP TOUCH YOUR VEHICLE! These people are operating as a full service german auto repair shop and will tell you that they just had a job like yours come thru and hes putting the same mechanic on it so it moves faster! They had my 750i for an engine swap for 4 months and lied all the way thru the ordeal. After spending $14,000 on an insurance claim, our car is now at BMW where we are paying out another $15k to have it repaired and installed properly. He gave me my car back throwing over 25 engine codes with missing belts fasteners clamps and even worse on a bmw there were missing sensors everywhere! My guess is he steals parts off cars for other jobs and tries to keep your car til he can steal more off another car. We got every excuse in the book and even a kind of break down and a very uncomfortable explanation of his messy personal life. Completely unprofessional. Come to find out he is now telling our insurance company that he didnt even have the equip. To make the repairs needed to complete the install and repairs. How this man hasnt lost his certifications and rights to repair cars just further disappoints me about the california bureau of automotive repair. Do yourself a favor and read thru every single review and you will see the patterns in the negative reviews which also outweigh any positive ones actually left online. It was common for there to be more than one distraught customer in his office at any given time. In the end he will tell you to take your car elsewhere and he will pay for anything thats deemed his fault and he has yet to cut a check for his screw ups. Absolutely no excuse for putting old belts back on a new engine on a $100k vehicle. This guy has no business working on any vehicle let alone German cars. He has no clue what hes doing nor does he own the tools to complete the projects but sells you on it anyway

Apr 20, 2024

Work was performed without a hitch. Had a transmission flush and rear def. Price was good.

Mar 20, 2024

They told me not to call to tell them how great my car is running 🤣🤣 so I figured it would leave them a great review. Customer service excellent my car is running like it's brand new. And worth the money and service they did amazing!!!! I didn't have one complaint

Feb 20, 2024

Great place, mechanic is truthful, and will not try and beat you out of money.. Real stand up guy! I will be going here from now on

Jan 20, 2024

Después de buscar un buen mecánico para mi bmw 2007 x5 el concesionario de l bmw me recomendó este lugar donde me ayudaron a resolver el problema muy satisfecho con el servicio y la amabilidad a los clientes

Jan 20, 2024

They never care about the customers or car they only care about money, they charge me 650 for doing nothing and they never fix my car and they saying we don’t know what’s going on we think you should send the car to the dealer. But you have to pay cause they spent sometimes look without fix.

Dec 20, 2023

Amazing. Super service!

Nov 20, 2023

Awesome all around

Nov 20, 2023

Dear all at Bailey European: Congratulations and Best Wishes + Happy New Year in your new building!! Thank you for the power steering fluid replacement!

Nov 20, 2023

Excellent customer service! They are efficient and affordable!

Nov 20, 2023

I have never ever written a review about any company until today. I took my vehicle here due to all the great reviews and was hoping to receive the same service. I had a small issue with my car .. the oil filter housing cap… mine was cracked so I needed them to screw on a new one. They gave me a price which is high but I accepted thinking they would fix the issue they also charged for a full inspection which if you been it’s about 145. Anyways I took my car down the block and all the lights started flashing and the car wouldn’t go into park and then once it did it wouldn’t turn back on. So I call them to tell them what’s going on they say bring it back but I have to tow it there ……once I am out of a tow and the car starts. He comes out looks at tells me very rudely this isn’t his fault it’s nothing he did. But the car is saying it is an engine system problem. He refused to look at the car any further than the computer he hooked up. Tell me if it happens again bring it back. So I ask so you want me to tow it again instead of him just looking for the issue. He replies he doesn’t care take it somewhere else. And walked back inside and that was it. Took my money my car came back worse than I took it to them. I am reasonable all I wanted was for them to find the problem. So I can drive away knowing what happened. I don’t except them to do anything else….just tell me why when I drove off your shop my car decided to break down. Give me a reason so I can understand but he treated me like I was trash. I hate to make this review but I just don’t want someone else to experience this also. Also the leak is still happening.

Nov 20, 2023

Looking around Fresno and I found most places wouldn't touch a European import car considering it had electrical problems. My regular mechanic recommended this place as they specialize in European imports. Not only did they fix the problem they did so without charging an arm and a leg. All through the process they communicated what they found and we're doing. Every time I've come here has been a pleasure to work with them. It's nice to see they are continuing great service. Recent update I got when I visited last time was they will be moving in the future to Blackstone and Sierra area.

Nov 20, 2023

Looking for a knowledgeable, honest place to do service and repairs on MB. Great honest owner. Exceptional mechanics. I'm impressed.

Nov 20, 2023

Man! this place is helpful but nowhere near satisfied with anything they have done in the past. Felt like you just keep spending money and the problem doesn’t get fixed. So you’re paying for the diagnostic which isn’t even 100% accurate, They “replaced” (hoping they did) everything around but the actual problem. I just kept spending my money on things that weren’t the main issue, my brother and I ended up finding out it was just a hose coming from the oil cooler. If we could find it without tools or anything why couldn’t they have found it with all of their equipment, im not going to lie im a bit disappointed because staff always seems so friendly and polite…Anyways im just warning you guys that a diagnostic will cost you money and at the end of the day they will tell you one thing but in reality it’s another thing. Although i feel like i should just give you guys a 1 star considering the amount of times i came in to expect you guys to find the issue and fix it , i’ll give 2 just because the 2 main guys are friendly. But we all know what we’re getting ourselves into when we take our cars to these places :/

Nov 20, 2023

Spot on service you can TRUST.

Nov 20, 2023

Staff is very nice

Nov 20, 2023

This place was highly recommended so I took my car there to inquire about a problem, cost, etc. Long story short the guy was just plain rude rude rude.. I decided to go to the dealership. It’s certainly not worth it and after reading the other reviews with similar stories….smh.

Nov 20, 2023

Worst decision I have made to take my car to this place. I am telling call around I know the reviews are good but the business is horrible and that is said from my experience. Take your money to an honest business this is not one!

Nov 20, 2023

Friendly service and competent mechanics with sincere concern to achieve the necessary steps to fix your car

Nov 20, 2023

Great place honest people good prices

Nov 20, 2023

My coolant started leaking on my drive to Fresno and I’m not from the area, and I had to leave in only a few days. Bailey European said they’d be able to fix the leak with short turnaround and they did, repair had no issues. They did have to replace an additional part outside of the original quote, but brought me back to see the failed part they found, which indicates they want to prove their honest. They even cleaned my car after. While I likely won’t be back because I don’t live in Fresno, I would trust them to service my car again.

Nov 20, 2023

Took my 2010 Mercedes GLK 350 to get repaired for two codes and a serpentine belt. After spending $2284 they never fixed the issue of the codes, but instead they erased the codes with their computer. I Picked the vehicle after being told it was ready and left for 10 minutes, the car began to smoke like crazy and lost a lot of oil. Sent the car back to Baileys and was promised they would fix everything on the vehicle. Picked the car up today after two weeks and the car still has the same two codes. Absolutely horrible service. I wish I can give no stars. This place is a true disappointment, and I still have to fix my vehicle when Baileys had it for a month and half, AND be out of $2284.00.

Nov 20, 2022

Excellent place to take your Euro car.

Nov 20, 2022

Great place to take any foreign/European etc...👍👍

Nov 20, 2022

Guy took advantage of my grandparents. Took his time working on their car, he had it for over 2 months and still never got it fixed

Nov 20, 2022

Our car (2004 Mercedes) broke down in Yosemite. We got the car towed to Bailey's and the day later everything was fixed 👌👌. Our car's radiator broke down and they were able to get the right parts overnight and fix/replace everything for a reasonable price. Thanks again for the fast and qualitative service!