Bass Automotive, Inc.

Nov 23, 2024

Friendly, treats you like family, on point, finds the problem, fixes it. No beating around the bush. DEFINITELY WON'T PULL ON A WOMAN'S SKIRT AND TAKE HER MONEY LIKE SOME MECHANIC SHOPS!

Nov 07, 2024

Really amazing service and communication. I was totally informed the whole time as to what was going on with my vehicle and when it would be done.

Sep 07, 2024

Guys the reviews speak for themselves. Sun and crew will smash your expectations, their fair honest and nice to deal with. Give'em a shot Glad I did.

Sep 07, 2024

I've drove my truck on July 16 and I'm still waiting now ( 13 Aug 2024 ). There excuse was they were backed up. One of the staff members mention they might work on my truck on the 22 July, and they said the same thing today(13 August. They do good work, but the wait is crazy.If they are backed up and if they can't give you a striaght answer, find someone else. Update, got my truck back today ( 16 August 2024 ).

Mar 07, 2024

I had a great time with a routine service as a new customer. Good communication, quick service, clean lobby, pups. I’ll be back!

Dec 07, 2023

An excellent total car care shop. Friendly service where I am always treated like family!

Dec 07, 2023

Called at 8am an hour after they opened try to schedule a time to get my car dropped off polite lady said will call me back with time to drop car off. I called again at 1145am same polite lady answered phone said she will call me back after lunch for a time and day to drop off car it is now 221pm still no call back. I'm thinking these 5star reviews are probably from employees who work there or are friends of employees who work there. Oh well I heard they were good guess I'll never know.

Dec 07, 2023

I was driving to Baton Rouge from Thibodaux the other day when the dreaded "Check Engine" light popped on. Everyone knows the gut punch that can make, especially so close to the holidays. My wife searched for a car repair shop near my place of work and found Bass Automotive. I'm glad she did! The folks who work there are some of the friendliest and most helpful you will find in Baton Rouge. Not only did they fix my car but provided me a ride to my job. This was a courtesy they didn't have to do but offered because they're just those kinds of people. Warm, friendly and actually care about their customers. I can't recommend Bass Automotive enough! If my "Check Engine" light ever comes on again, I can rest easy because I know my car will be in good hands!

Dec 07, 2023

had a vehicle towed to bass at closing, Mr. bass himself offered and provided me a ride back to my original vehicle. can't even express how grateful I am of his act of kindness to a complete stranger. 10/10 customer service.

Dec 07, 2022

Bass fixed an odd manufacturer's defect in the floorboard of my Chevrolet Equinox and were professional, fairly priced and fast. I lived right up the road at the time and they were nice enough to give me a ride to and from the shop for the few days I was without a car.

Dec 07, 2022

Great shop; can handle everything you throw at them! Professional work and friendly folks.

Dec 07, 2022

I was referred to Bass by my brother who is in the car scene, but doesn’t live local. His car friends said if they were to take their cars to a shop, this would be it. I have now taken 2 of my 3 cars to Bass automotive and every time I was met with fast, honest, quality work. They are so friendly and trustworthy. Being a military family, we have lived all over the country and taken cars to many repair shops. I have never felt like I could completely trust a shop like I do when I go to Bass. I self diagnosed an issue that was going to be expensive to fix, and took the car there. They informed me it was something similar and way more affordable to fix. A dishonest person or dealership would have just taken my money and done the work. They have gotten me in twice now in somewhat emergency situations and I am so thankful to have found them. My family won’t ever go to another repair shop.

Dec 07, 2022

Sun and his team perform Great work in a timely fashion for a fair and honest price

Dec 07, 2022

Excellent communication and willingness to do the best to get me back on the road ! Thankful for them and recommend using them to anybody

Dec 07, 2022

Nice fast and friendly service.

Dec 07, 2022

Pleasant and helpful

Dec 07, 2022

Stay far away, has no respect.

Dec 07, 2022

The owner is very disrespectful uses foul language to employees and wife It is a horrible working environment Would never use this business again

Dec 07, 2021

Always great service. As a rideshare driver this is the only place that gets my vehicles.

Dec 07, 2021

The nicest and most understanding people. Their work is top quality.

Dec 07, 2021

Absolutely amazing! And very professional! If you want quality work done to your vehicle at a unbeatable price ,this is the place to go. I will continue to do all my car maintenance and repairs through these guys.

Dec 07, 2021

Excellent service and family customer relations!

Dec 07, 2021

You won't find a better place and group of mechanics that can get it done the right way

Dec 07, 2020

By far the best mechanic in the state. They carry the newest equipment/machines, offer fair pricing, and HONESTY. Look no further.

Dec 07, 2020

Good and fast services

Dec 07, 2020

Having sporadic electrical issues with my truck. These guys took a look , couldn't find anything. Spent about 1/2 hour with vehicle. No charge.

Dec 07, 2020

Son Bass and his crew are absolutely amazing! They are not salesman, but tell you what needs fixed, and fix it right! Plus, their prices are extremely fair, and they are quick if you need it done in a hurry. I only take my cars, especially my classic, to them.

Dec 07, 2020

Super good people. I was having issues with my truck a/c. No shops around were able to get me in for a couple of days. Luckily the sweet lady at the dealership referred me to Bass automotive. They were waiting on me when I arrived. They treated me EXCELLENT! There are still great people in this world. I can’t thank the folks over at Bass enough. Next time I’m coming thru Louisiana I will stop by just to see them. Thank you all again.