Bastone Auto Service

Dec 07, 2024

Nice people, decent service.

Nov 16, 2024

Bob and Carl at Bastone Auto service are literally the best mechanics in town. I brought my cars to them shortly after moving here and they have never let me down. They are always honest, letting me know how I can get my vehicle fixed for the best price, even if it is not with their services. I recommend this shop highly!!

Nov 16, 2024

Bob was wonderful and kind in helping figure out what was wrong with my car!

Jun 07, 2024

I went to several body shops to change my door mirror. All the others said they wouldn't risk breaking the mirror to install it. This dealership is the only one that offered to help me put the mirror on. They didn't even charge me any money! Great thanks and respect to the helpful and kind mechanics!

Jun 07, 2024

More expensive than the dealership! Service estimate was $250 and the service and labor were $600 more than the dealership.

May 07, 2024

Nice local place, very friendly staff and great service with fair prices

Apr 07, 2024

Great service at a fair price.

Mar 07, 2024

Honest, efficient and excellent customer service

Dec 07, 2023

Backyard mechanic Dad here. My daughter is 4 hours away at college. I work on her car when she is home, but it's tough when something comes up when she is away at school. Did some research and found this shop. They are extremely professional, knowledgeable, and understand putting a car on the lift is not an opportunity for an upsell. They fixed what what was needed, recommended others repairs visible while on the lift, and had my daughter's car fixed in a reasonable time. This IS your local repair shop. No wonder they have been in business for so long.

Dec 07, 2023

Excellent work and incredibly kind team - this sounds silly but I'm honestly looking forward to my next car trouble because of how quickly & thoughtfully these guys were able to help! Highly recommend Bastone to everyone in Shadyside

Dec 07, 2023

Fantastic service. They diagnosed a problem right away and fixed ît for a very affordable price. Also spent time to explain it to me, I'll definitely return.

Dec 07, 2023

I love Bastones and have been going there for thirty years. I can’t say enough about how wonderful they are to me. And my car(s)

Dec 07, 2023

I took my car to Bastone to get some suspension noise addressed. They didn't have appointments available when I first called, but were willing to fit me in for a test drive with a mechanic on the same day that I called. When their first repairs didn't fix the noise, they saw the car again the next day and made another repair free of charge. Bob Bastone is friendly, courteous, professional, and knowledgeable, and I certainly recommend the shop.

Dec 07, 2023

I'm new to Pittsburgh & dreaded finding a new mechanic as I have a 21 year old vehicle. But, after reading other reviews I gave Bastone a try. Very happy, great service, good communication, reasonable and honest. Thank you.

Dec 07, 2023

People are so kind and nice there, they do me a favor for replacing my battery with rusted mount. Will definitely pay a visit next time.

Dec 07, 2023

Reliable, knowledgeable folks! Good service. They don't try to sell you stuff you don't need. I have been going there for years. Two brothers have been running the place all the time I can recall. No, maybe their dad was running it when I first went there in 1989!

Dec 07, 2023

These are the nicest and most honest mechanics in the whole city!

Dec 07, 2023

These guys are awesome. Prompt, honest, and clear in communication on what needs to be done and how long it will take. Have had two cars with them now and find them highly recommended.

Dec 07, 2023

We needed to find a mechanic to help us fill out our MV41 and the folks at Bastone were incredibly kind and told us we could stop by any time before close. It was wonderful working with this small shop! Also they have a pretty cute shop dog!

Dec 07, 2022

Best alignment on my 4R to date. Fast turn around time too.

Dec 07, 2022

Excellent service wonderful staff

Dec 07, 2022

Friendly and honest- took a look at my car for free and let me know that the problem was likely internal to the transmission and I should take it to a specialty shop. Didn’t charge me and were upfront and honest

Dec 07, 2022

Good folks! They did a great job fixing our son's Prius. Some thieves had stolen it's catalytic converter.

Dec 07, 2022

I have been a customer for several years. They are always friendly, professional and accommodating. My recent flat tire was repaired in a few hours. They always answer my questions and offer explanations of their work. CV

Dec 07, 2022

The Bastones are wonderful at what they do! They are great mechanics, fair, knowledgeable, and they provide great customer service. The work and service was so good that I told them it didn’t hurt so much to part with my money…LOL.

Dec 07, 2022

Whenever something goes wrong with my vehicle, Bastone has me covered. Quick and friendly service with excellent communication, and they provide the state-required yearly inspections as well. If you're in Shadyside and don't know who to call, no need to look further!

Dec 07, 2022

I have gotten my inspection here the last two years. It’s a quick turnaround and they have never told me I needed anything fixed. They are honest and efficient, highly recommend. For reference, the inspection and oil change (fully synthetic oil) were each about $80.

Dec 07, 2022

I would not recommend Bastine auto. they did patch work and charged repair price when I set expectations prior to repairs! Have to call police to file complaint! There are two issues to look into regarding this repair costs that you are currently requiring $300, before I able to obtain my vehicle from your shop. Prior to any repairs, you with me present spoke about the horn malfunction issue, and found it to be two connectors that needed to be replaced. You stated that it would be no cost, as the repair would take less than 10 minutes to complete. This "no cost" was not adhered to as the final invoice showed charge of $199.99 to repair the connectors (clamps) (sufficient ground to steering column). If you were going to charge for this service, you did not specify, nor did you provide a cost before you completing the work. The cost of the fuel line you quoted me at $$$ was to repair the fuel lines, not to bend and patch. I spoke with an employee from your shop on last Friday and discussed a fuel repair kit that would be utilized for repairs to the fuel. When I came back and asked again about the repair kit for the fuel line, I was told that the fuel lines were going to bent and repaired at your shop. I viewed the final repair only be dismayed by the patchwork repair for what I am being charged.

Dec 07, 2021

Excellent service! Really knows nuances of BMW's

Dec 07, 2021

I've been going to Bastone for a few years. It's always hard to find a auto-repair shop that you can trust, and the workers over at Bastone are great at assessing what your vehicle needs to run correctly. I trust them with their analysis, which is honestly the most important thing when it comes to car repair. As a smaller shop they might need to schedule a week or so in advance for smaller things like oil changes, but if you're in the Shadyside area I would absolutely recommend Bastone.