Baumann Auto Repair

Nov 20, 2024

Went about a month ago for an Oil Change. Spoke to James, who throughout all my inquiries and request had a smile on his face the whole time. He gave me all the numbers and information up-front. Made me feel safe having my car in their hands.

Sep 27, 2024

They don't take customer parts 👎

Aug 27, 2024

Easy to work with. Helpful on suggested needs. Good work. Good prices. Nice people.

Jun 27, 2024

Always professional, honest, and reasonably priced.

Apr 27, 2024

Scammers and liars be aware that they will lie and try to charge you for stuff they were supposed to do on top of something new will literally never come back here I should take this to KSAT news station so everyone in San Antonio knows what goes on here at this auto shop do not trust your car with these people your better off going to your dealership because when they are done with repairs and charging extra and fixing stuff you never asked them to fix you will literally pay the same amount never again if I could give a negative star I would, believe the negative reviews everyone is telling the truth even the old reviews!

Mar 27, 2024

Impeccable service! Highly recommend

Nov 27, 2023

Brad and the guys at Baumann are the honest local mechanics everybody is searching for.

Nov 27, 2023

Brad was very helpful and courteous with everyone else that I talked to. Brad explained what was done on my car and what else needs to be taken care of. Thank you for taking care of my car getting up and working again, I know I can rely on Baumann Auto Repair to fix my car needs . Thank you very much

Nov 27, 2023

I am very thankful for the people who work at the shop. I’ve never had a shop that I trusted like my mother did growing up. I’ve always had friends who were mechanics, but without a shop, they lack the professionalism, and detail which the shop was able to provide. I had a lot of work to do on my Subaru, and I was not able to afford it all at this time, but by understanding what I needed to do, I was able to not have to sell my car. Thank you!

Nov 27, 2023

My father reached out to this place because his truck wouldn't start. They sent out 2 men to check his truck said it was the starter, they tried to give the battery (2 week old battery) a boost and the truck wouldn't start. When he called the manager, he wouldn't give him a price. He said they couldn't quote him a price but it was going to be expensive because they guarantee the work and that it's going to be done right. To avoid the $150 charge for them to tow, my dad called AAA. Triple A gave him a boost, checked the battery and the truck has been working since. Baumann should be ashamed for taking advantage of people specifically Seniors who live on SS only.

Nov 27, 2022

Came in for an oil change...so far great service!

Nov 27, 2022

Customers Beware! If I could put negative stars I would. My father took his truck there after it was broken in to and they tried to steal it. Ignition locked was punched and needed a new door lock replaced. Filed insurance claim so the business was going through insurance to complete repairs. Repairs were taking 4-6 weeks due to "parts shipping delays". Fast forward to completion and he received a call that the business was broken into and they bored our a hole in the gas tank to steal the gas. Told it would be added onto insurance claim. That's number 1. Why do we have to submit the claim for something that happened on their property? Shouldn't they take care of that through there own property insurance? Anyways...they replaced the gas tank and my father was told to come pick up. Started getting calls from a tech from Baumann saying we owed them for repair's told them they were supposed to go through insurance. We've already paid the insurance on these repairs why would we pay again. Number 2. Now my father is receiving threatening calls and messages cussing my elderly father out from the tech to "WATCH OUR BACKS! THAT WE OWE AND IF WE DON'T PAY HE WAS GOING TO LOSE HIS JOB. NOT TO BE SURPRISED IF OUR HOUSE BURNS DOWN OR OUR TRUCK GETS BLOWN UP!" We have the recorded messages from the tech coming from their business phone line with all of this. We'll be filing federal charges for the threats made on my family and home. Consumers beware!!!

Nov 27, 2022

Do not recommend! Vehicle not fixed right the first 2 times.. Still Standing by for a return call....

Nov 27, 2022

Great service and great work

Nov 27, 2022

I left a 5 star review last year, **** I SADLY HAVE TO EDIT MY REVIEW!!!**** I took my VW CC in to have some electrical diagnostics done. I told Toby on the phone that I had the battery checked and it was good. The very first thing they did was take the battery out and replace it without even checking it! They wanted to charge me over $300 for that! First of all, I told them the battery was good. Secondly, if it wasn’t, it was still under replacement warranty. I could’ve taken it back to the place I bought it and had it replaced for free. Thirdly I don’t need to pay somebody over $100 worth of labor to put a battery in, I can do that myself. I didn’t send it there to have a battery put it. I sent it there to have electrical diagnostics done. They did not even call before they did that work, they just took it upon themselves to do it and then try to charge me over $300 for a new battery & labor to install that battery. Full disclosure, they did give me $100 off of the total bill that was around $340. I ended up paying, out of my pocket, $240 for a battery that had been tested and was STILL GOOD. A battery that I did NOT NEED. A battery that was still under REPLACEMENT WARRANTY. I could not believe it. If they’re willing to do that to a customer that they know by first name and has been going there for years, what are they willing to do to a customer that just walked in off the street?

Nov 27, 2022

Tobi and his staff are polite, professional, and thorough. Going here is also a financially sound investment for your vehicle.

Nov 27, 2021

A tune up work for my truck it going cost me 1200 to get it fixed and I don't have the money

Nov 27, 2021

About 6 years ago, Toby helped me out with a serious car service issue through Ford. Toby spent time calling to get a claim started through a manufacturer warranty. He also shared a good car dealer rec for the service.

Nov 27, 2021

Bauman has been taking care of my family’s autos for years now. We keep returning because they never oversell and always provide outstanding service. So lucky to have them so close by!!

Nov 27, 2021

Been using Baumann Auto since the 60s with Dad's cars, then my own cars. Great service, honest, and reliable. Now my kids are using Baumann Auto Repair.

Nov 27, 2021

Did good work.. Would definitely take my car,and truck back to them. Reasonable prices, great customer assistance....Toby was outstanding... Thanks guys for doing such an awesome job

Nov 27, 2021

Friendly staff, lil pricey but warranted work. 😎

Nov 27, 2021

Great group of mechanics!👍 Their friendly and nice. I trust them with all my cars. They even put a new motor in my Veloster and it's never run better. Go see these guys.

Nov 27, 2021

Great people genuine mechanics .

Nov 27, 2021

I got there early for my early morning oil change. The owner was very nice. Only thing they left my car window down and the mosquitoes bit the hell out of me. The oil change prices were a little over priced to me $90. For a jeep compass. I had a 370z in Virginia and I didn't pay that much. But it seems San Antonio is more expensive than I imagined on everything.

Nov 27, 2021

I love it! I hope nothing changes, to include: guest hospitality.

Nov 27, 2021

Nice

Nov 27, 2021

Very professional and efficient. Stand behind their work with a warranty.

Nov 27, 2021

Well me and my brother-in-law broke down there they let us stay there until the tow truck came to get us call my brother-in-law Red McCombs work stock otherwise the people there were very nice and friendly I don't know about the way they've worked there but they've been in business for a long time I'm pretty sure they good people to trust