Bayard Auto Center

Dec 06, 2024

Soo I went in for them to fix my window, which they did. But it's only been a few weeks and my window is back to not working and they won't email me back. And I tried to schedule a new appointment like I did the first time and they were so fast but now they don't respond back. So I just feel like I wasted money for my window to still not work

Nov 22, 2024

Derrick and Thomas always provide five star service. It is a pleasure doing business with them

Nov 15, 2024

The team took care of my AC problems on my truck and let me know of every option before they did the repairs. AC now works great!

Nov 08, 2024

I’ve been going to Bayard for a while now and they’re fantastic people. Thomas especially has been really good to me.

Nov 06, 2024

Derek and Katie are best in class over at Bayard Auto. Fast affordable service. I had outstanding experience with Bayard Auto, and I can’t recommend them enough! From the moment I walked in, their team made me feel valued and respected. Unlike many places, there was no pressure or shady upselling—just honest advice and fair pricing. They took the time to explain everything and made sure I felt comfortable with the service I was receiving. It’s refreshing to find an auto shop that genuinely cares about their customers. If you're looking for trustworthy service without the hassle, Bayard Auto is the place to go!

Nov 06, 2024

Fit me in quick same day for an oil change and took less than an hour once i got there. Definitely recommend

Nov 06, 2024

Got my brake pads grinded and replaced, as well as my oil changed, both for way cheaper than anywhere else would. Overall great experience!

Nov 06, 2024

If I could give this establishment 10 stars I would. I highly recommend this establishment to anyone who’s looking for auto services. Thomas was absolutely amazing, I just moved to the area a few days ago and Thomas was able to take my car in one day and completed the service I needed, AMAZING is all I can say. I highly recommend this establishment, they have found a forever customer. Thank you Thomas and Derek, I will be back.

Nov 06, 2024

Love getting good quality service here

Nov 06, 2024

Made the visit painless. Tried to get best price for an outdated part and worked with my warranty.

Nov 06, 2024

Service was great! Highly recommend!

Oct 06, 2024

Great Service!

Oct 06, 2024

I can't believe they were going to charge me $384 dollars to replace a rear view mirror! I ended up going to Auto Zone, bought a $24 rear view mirror and replaced it myself. Only took 5 minutes. The mirror just fell off while I was driving and I took my car here because it was close and I was worried about being pulled over for not having it. The staff is nice but anything you can do yourself, I highly recommend you do it. They will overcharge you for simple jobs!

Oct 06, 2024

I visited Bayard Auto Center due to a check engine light issue, and while the front desk staff were informative and helpful, my overall experience was far from satisfactory. Initially, the shop began diagnosing basic issues, such as examining the spark plugs and coil packs—details I had already identified before bringing my car in. When it became clear that the problem was deeper, I authorized a compression test, which failed. The recommendation was to rebuild the top end of the engine, and I was assured that their associated machine shop was top-notch. What followed was a lengthy 3-month ordeal marked by poor communication and inconsistent timelines. It took two days to remove the heads, two weeks at the machine shop, and another two days to reassemble everything. After some time, it was suggested that they perform a leak down test in the bore of the engine. Despite being a relatively quick task, this took three days to complete. When I sought updates, I frequently encountered excuses about the main contact being “at lunch,” even well into the afternoon. Weeks passed with no updates, prompting me to visit the shop in person. Only then did I discover that the machine shop needed measurements for new pistons—a piece of information that should have been communicated much earlier. I understand that part delivery takes time and that resources may not always be available, but the lack of communication on these matters was frustrating. Instead, I was given fabricated timelines that they knew they wouldn’t meet, likely to appease a pestering customer like myself. Frustrated with the lack of progress and communication, I opted to purchase a completely new block to expedite the process. Upon delivery, I was dismayed to find my new block—worth $13,000—left exposed and being used as a makeshift desk in the shop. I had paid upfront multiple times, yet the communication continued to be subpar. After a few hiccups with engine compatibility, they were able to get the car drivable. I waited two more days for them to put on the final bolt-on piece. After reaching out a few times to see if everything was fine, they assured me it was and that they were detailing the car for pick-up. I waited all day, only to receive an email at 4 PM on a Friday saying the check engine light was flashing. They informed me that the heads were probably overheating because of the tune. At that point, I had enough. I went to pick up the car immediately. When I arrived, the car had not been detailed—it had been sitting there while they discovered the new issue during a test drive. I had waited hours under the impression it was being detailed. Overall, it was a terrible experience, and the job was not completed after three months. I understand some of the compatibility issues and they don't like using performance parts but I only had 1 aftermarket part. The communication could’ve been better to a customer with 10k in the hole. They had decent customer service, but this is not the place to go for rebuilds. In hindsight, I should have chosen the Ford dealership/perfomance shop for their expertise and reliable service.

Oct 06, 2024

It a hidden gem! Local small business near my houseI I wish I knew this place sooner. The staff are very helpful and friendly. No wonder they have great reviews. ( I just visited to ask some questions )

Oct 06, 2024

They Do OUTSTANDING WORK!!! Also very nice and professional!!

Aug 06, 2024

Took my daughter's Subaru Outback in, they diagnosed the problem, ordered the parts, performed the repair and even followed up to make sure the problem was fixed. Ended up needing front bearings and brakes.

Jul 06, 2024

Great service at a fair price. It’s nice to take a vehicle to a place where they can do everything, Everyone is always friendly and they’re good about explaining what’s going on. It’s the best shop in town.

Jun 06, 2024

Great shop, friendly, and knowledgeable staff. I get my oil changes here and had my tires replaced as well and they did a great job and had affordable prices.

Jun 06, 2024

They were extremely helpful with my issue! They managed to fix and replace everything within 2 days which I was amazed by. I can't recommend this place enough! Amazingly nice and professional service!!!

Jun 06, 2024

This place is great. I recently purchased a used car long distance and upon arrival it had a few warning lights active. Derek and his team went over the car thoroughly, let me know what was going on from the diagnostic and also identified a few other issues. They were great at letting me know the costs upfront, and when it needed non- standard parts letting me know immediately about price changes. I picked the vehicle up right before a holiday and they actually texted me on the next business day to make sure everything was running well. I've found my go-to mechanic moving forward!

May 06, 2024

Always good service and Derek is a really nice person 😊

May 06, 2024

Did a great job flushing my transmission. Good my truck running new again.

May 06, 2024

Fast, efficient and, most of all, honest! Have been their customer for years. Greatly satisfied every time.

May 06, 2024

Owner is great they helped me out with flat tire 10/10

May 06, 2024

They did a great job in under an hour! We saved so much money!

May 06, 2024

Very good family run business. Quality service and reasonable prices. Highly recommended.

Apr 06, 2024

Fast repair with quality parts. My questions were answered, repairs made and Im back on the road! Thanks Bayard!!

Apr 06, 2024

Great service and very professional

Apr 06, 2024

These guys are knowledgeable and give great service at a fair price! Don’t bother with your dealership, bring your car here. They excel at communicating with you about your car in a timely manner.

Apr 06, 2024

This is a good shop. They fixed all my issues and some I didn't even know about without any extra or hidden charge. You can for sure trust this place!

Apr 06, 2024

Thomas and Derrick (owners) always take great care of my car. The shop and the mechanics have a lot of knowledge about all vehicles. They even restored my headlights lol just because...I love these guys!!!!

Apr 06, 2024

Very helpful, very fast! Thanks greatly.