Bear Automotive & Alignment Service
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Review highlights
"Who ever I spoke to on the phone was very rude. They did give me some good information. Maybe a receptionist might be an asset here."
"Great place for automobile work"
"Best mechanic in town!"
Overview
Categories
Auto repair shop
Directions
1126 E 17th St N
Wichita, KS, 67214
Phone number
Call: (316) 263-9200Website
N/A
Hours
Sunday
Closed
Monday
7:00 AM - 4:00 PM
Tuesday
7:00 AM - 4:00 PM
Wednesday
7:00 AM - 4:00 PM
Thursday
7:00 AM - 4:00 PM
Friday
7:00 AM - 11:00 AM
Saturday
Closed
Reviews
May 07, 2024
Bear always does good work. They have always given accurate quotes and stick to them.
Mar 07, 2024
What a joke! My kid that is still in highschool has more automotive knowledge and skill than this whole shop combined. Gary would roll over in his grave if he knew what this shop has turned into..... Go home and Let the real professionals do what they do, you and your team have no place in this industry.
Jan 07, 2024
Amazing service, friendly staff, expeditiously service the vehicle. I've brought three vehicles for repairs and maintenance in the years I've used Great Bear, always exceptional service.
Jan 07, 2024
Who ever I spoke to on the phone was very rude. They did give me some good information. Maybe a receptionist might be an asset here.
Dec 07, 2022
Good place, I miss Gary but Howard does a pretty good job too.
Dec 07, 2022
Never had a problem always toke care of my juck and they are very honest and strait forward no complaints here.
Dec 07, 2021
I had my car towed to them for $70 , and made sure that they could work on my type of car . After assuring me they could i got a call hours later saying its beyond there expertise. So another l$70 dollar tow and the place closes early doesn't notifies me at all. Then go down too get my key since couldn't get when theu closed early, he tries charging me $139 and not the $80 agreed on. How is it you can not fix anything cost me $220 total and still be ok with how you cheat people and make your money .
Dec 07, 2021
I have mixed feelings about Bear Automotive. I had a couple thousand worth of repairs done here over time, and its all held up fine over the years, but there have been points of concern along the way. One time bringing in my car I was, among other things, looking for an opinion on a very loud transmission rattle that's virtually impossible to miss. They somehow forgot I asked about it, and also didn't notice when test driving? I had to point it out after the fact before they realized anything was off. Makes me wonder what else they miss. More recently, my wife got an older hybrid vehicle. I know Bear can sometimes be a bit choosy in what work they pick up, so we only called them up for some pretty standard, non-hybrid-specific issues, like a wheel bearing or a water pump. For both issues, they refused to work it. With the water pump especially, they made it clear the issue was that they refuse to work on any hybrids if the work is even mildly technical. They did refer me to a good shop for the job, but they also cleared the engine codes as well, so I couldn't show the next shop the error, which seems like a major misstep to me. Luckily, I'd written down the engine codes from a previous mechanic so I didn't lose it, but others may not have been so lucky. Everyone I've interacted with at Bear has been nice, and the work they actually performed has been without issue, but the way they go about their business makes it more and more difficult for me to utilize their services. At this point, I'm giving up on them as my go-to mechanic as they simply refuse to do the sort of work that I need done.
Dec 07, 2021
New owner, great guy, great fast and efficient!
Dec 07, 2021
The only place I go!
Dec 07, 2020
Gary is the best. He's trustworthy with fair prices and honest, fast service.
Dec 07, 2020
Gary’s the best. Honest. Gets it done if he can. Won’t touch it if he can’t. Used him for over 20 years
Dec 07, 2020
Horrible customer service.. extremely overpriced... They are very rude and try to do more than what you ask and charge you for it.
Dec 07, 2020
I have had work done. 2 dif trucks excellent. Gary is good. Man.
Dec 07, 2020
I recommend them to anybody and everybody their service was great and a customer service was excellent
Dec 07, 2020
Excellent place to have work done to your car or truck!!
Dec 07, 2020
Gary rocks! Most honest mechanic I have ever met BF has a1949 Wileys jeepster Only person that ever works on it is Gary Up front good guy!
Dec 07, 2020
They have earned our business for any future fixes! So happy with them. Incredibly fast, very friendly, and reasonably priced. Cannot thank them enough.
Dec 07, 2019
Always kept me updated on progress and the cost. Did a great job.
Dec 07, 2019
Mechanics ready to work, high prices result in quality results
Dec 07, 2019
The owner doesnt BS or mix words. Straight up does reliable work for a fair rate.
Dec 07, 2019
Very friendly personal. Great priced and really fast service. Drop truck off for front end alignment, went to look at a car and they called saying truck was done.
Dec 07, 2018
Best mechanic in town!
Dec 07, 2018
We have taken all of our vehicles here at one point or another. I love this place. Will continue to use!!
Dec 07, 2018
Bear automotive is awesome! They do great work and for a reasonable price!
Dec 07, 2018
Friendly
Dec 07, 2017
Great mechanics, reasonable prices. Highly recommend.