Beechmont Subaru Service Center

Nov 07, 2024

Another great experience at Beechmont Subaru Service Center. Thanks to the entire crew!

Nov 07, 2024

Dan Mercurio in the service dept at Beechmont Subaru did an excellent job! Highly recommend!

Nov 07, 2024

Easy to make an appointment online, although I miss booking appointments with my service advisor, Pamela. She is always a great help. Wait was relatively short, as it was just an oil change.

Nov 07, 2024

Excellent, prompt and personable service. Pam is personable, attentive and thorough.

Nov 07, 2024

Fast, efficient and fair!

Nov 07, 2024

Good service. Timely , loaner car, able to reach advisor as needed.

Nov 07, 2024

I was having a problem with my car and they got me right in and took care of my car and got me on my way. They make servicing your car so easy.

Nov 07, 2024

The attendant who checked me in was very knowledgeable and very helpful. He gave me detailed information about my car and answered all my questions.

Nov 07, 2024

Mark at Beechmont Subaru took great care of us during the first service appointment for our new Outback. We look forward to many years with our car and their service.

Oct 07, 2024

Brian Class was very kind checking on me during my wait from 10:20 to 1:00

Oct 07, 2024

Excellent always. Thanks again to Brian Class. We've been using Beechmont Subaru since about 1999. All their Service Advisors and Techs are well trained, professional, and knowledgeable. (See my other post for Humor)

Oct 07, 2024

Excellent service. Rob was knowledgeable and helpful.

Oct 07, 2024

Got me in quickly changed my oil. Mark also gave me estimate for new tites. Told me need wipers and brakes.

Oct 07, 2024

Great dealership. Very friendly, clear and concise. Brian was a huge help and made our repair process run very smoothly.

Oct 07, 2024

Great quality, and efficient service! Also, nice waiting area. Hats off to Kaitlynn Stone, our service advisor.

Oct 07, 2024

I had to get my car serviced for an unplanned trip. Beechmont Subaru was able to get me in quickly a service my car while I waited. I've had my Crosstrek serviced and this location since I bought the car. I have always been pleased with the level of service and detail provided. Can recommend ...

Oct 07, 2024

I was involved in a multi-car collision 4 days before a scheduled oil change. Delton Crouthers, the collision center manager, went above and beyond by conducting an impromptu assessment, taking pictures, and writing a preliminary estimate for me to send to the insurance company covering the accident at my oil change. He was so helpful in expediting the process and giving that extra bit of service that Subaru is known for. I feel fortunate that Beechmont Subaru is my service provider.

Oct 07, 2024

Kaitlynn and Chris (tech) went above and beyond to diagnose and repair a tricky issue with my vehicle. Very grateful for their kind and generous service.

Oct 07, 2024

Marisa Tumino was our service advisor. Our service visit went smoothly, and we were back on the road. Thank you, Brian

Oct 07, 2024

Perfect service experience. Got me right in at my appointment time. There’s a comfortable service waiting area where you can work a little or just relax. They send you a little video of your service which is neat. Love my Subaru and love the service at Beechmont.

Oct 07, 2024

R Harley, service Manager. Always good/excellent service. Always courteous. Dependable.

Oct 07, 2024

Showroom and restrooms, wonderfully clean, inviting, large screen TV, snack and cold pop is complementary--makes having to come cross-town for Subaru well worth it. Andrew, our service rep today, was very accommodating and pleasant. Rose

Oct 07, 2024

The Service Department is always friendly and efficient

Oct 07, 2024

The explanation of my needed service along with follow up phone calls was superb. Caleb Ervick is a very knowledgeable Service Advisor. I will definitely be back!

Oct 07, 2024

As a new 2024 Ohio resident, I was happy to find a Subaru team to help me take care of / service my vehicle. I was greeted with a smile from Ms. Kaitlynn Stone, who was professional, kind, polite and very thorough. In addition to maintenance service on my Ascent, I also needed new tires. She was proactive in verifying the availability of the needed tires and scheduling the second appointment. Thanks to the team for making me feel welcome in my new "home" state and helping me take care of my investment! Keep up the great work. :)

Oct 07, 2024

Dan Mecurio was very professional and helpful!

Oct 07, 2024

God bless the attentive crew at Beechmont Subaru who repaired my car after a collision. They were very courteous and detail oriented.

Oct 07, 2024

I had the eyesight system recalibrated after replacing the windshield. They did a good job in a timely fashion. I bought the car here and get it serviced here even though it is 45 minutes away. I have another Subaru dealership 5 miles away.

Oct 07, 2024

Pamela Morgan was extremely helpful and provided outstanding service, making the process a breeze. Thank you!!

Oct 07, 2024

The Subaru service department, especially Caleb Ervick, deserve high praise for their professional, efficient and wonderful service to their customers! I highly recommend their department!

Oct 07, 2024

The service manager, Marisa was very friendly and helpful, as well as the rest of the staff. They were able to get me in and out in about an hour. The waiting area was clean and comforable.

Sep 07, 2024

Excellent experience.Pamala my service advisor was informative and excellent!

Sep 07, 2024

I recently had my car at Beechmont Subaru unexpectedly. Kaitlyn and Marisa were amazing. They had me in a loaner car in 10 min and on my way. They kept me up to date on my repairs. Customer service is what sets Subaru apart from all the other car dealers. I will continue buying Subaru!

Sep 07, 2024

I went to Beechmont Subaru Friday morning at 8:30 for an oil change. I checked in with Mark Rothenbusch. Mark informed me that they were behind and would get me finished as soon as they could. An hour later Mark told me the rear brakes needed replaced, I could have them done today or another day. I decided for the same day. Mark and his team went to work and had me on the road a couple hours later. Mark and Beechmont service, Thank You for great service. Gene Huschart

Sep 07, 2024

My service advisor was Mark Rothenbusch. He was very helpful and got me going within the time frame he predicted.

Sep 07, 2024

My service advisor, Rob, was very helpful and worked with me to resolve some "surprise" issues.

Sep 07, 2024

Rob Harley and the team of service advisors seem to really care and want to help answer questions and solve problems. Rob has gone out of his way a few times to help me out with some quick fixes, doing it himself.

Sep 07, 2024

Took my 2017 Subaru Outback in for an an oil change and it was a very efficient appointment on a Saturday afternoon. Also, Service Rep Caleb Ervick extended courteous and informative service to me. Much appreciated Beechmont Subaru.

Sep 07, 2024

Beechmont Subaru has been great. We purchased a new vehicle in July 2024. The experience was perfect and very easy. We had our first service experience September 3, and Brian was very accommodating and professional.