Belle Tire

Dec 05, 2024

Had my car for 8 hours for an oil change and to check out the brakes. Charged me more than the dealer for an oil change. Couldn’t replicate the break problem and told me I would need to leave the car even longer next time, if I continued to hear it.

Nov 22, 2024

Free flat repair.

Nov 06, 2024

Do not waste your time with this shop, I asked 3 different people for correct tire size, they said yes, it’s correct, but end of the day, they put it wrong size tire on my vehicle, this is huge mistake, I lost 6 hours and have to come here 3 times, also they are working so slow, and they don’t care about customer service.

Nov 06, 2024

Quick service, experts, friendly.

Nov 06, 2024

Terrible customer service. Negotiated a price match at setting of original appointment. They then refused so match that amount at time of payment. Also, set original appointment time, brought vehicle in left it there. Over an hour later, they called to say they didn’t have all 4 tires. Nice waste of 2 hours of my time. Week later brought back in once they had all 4 tires. They changed the tires, did an alignment and then refused to originally price because they had it written in their notes wrong. Store manager, Dave, was extremely rude and condescending and refused to match original agreed upon price. When situation was brought to Dave’s attention he was unwilling to help and basically called my daughter a liar. Extremely unprofessional, I would avoid this store at all costs. They won’t live up to what they say they will.

Oct 06, 2024

Dave was amazing. I made an appointment but at the wrong store, but he still honored it. He also texted to keep me posted on status as I grabbed dinner down the road with friends. Matthew went above and beyond to show me how bad my battery was damaged, despite just having been to a dealership last week. His candor and positive attitude were super appreciated in a stressful situation. Highly appreciate these guys!!!

Sep 06, 2024

Great customer service! I came in with a tire puncture and they were super busy and still got me in quickly. I had just gotten new tires in the past year so was upset about having to get a replacement. However their employee, I believe his name was Dwayne. He mentioned calling the tire place I got my new tire set at to see if they were under warranty. And thankfully they were! He put the spare tire on for me and didn't charge me at all! Super friendly and appreciated his help! Would highly recommend this shop!

Sep 06, 2024

Had an appointment at 930am, 50 minutes later at my vehicle was still sitting in the parking lot. If you can't honor you appointment time when the customer is waiting then you need to schedule fewer appointments

Sep 06, 2024

I went in for a flat repair and an oil change . They had a new technician work on my tire and I had to come back in later that week because it was leaking even worse . But I was told that it wasn’t their fault. The technician used way too big of a drill bit for such a small nail . They also filled my tires 20 psi higher then the maximum. These workers can get someone hurt or even worse .

Aug 06, 2024

Do not ever go to this place Donate the Manager does not know what he is doing and the Employees are all unskilled and Rude.

Aug 06, 2024

Excellent service! I had an issue with my Jeep and Jacob (Assistant manager) went above and beyond to make it work. He and Chad came up with a solution that worked for all of us, and that was a fair price. I will bring all my vehicles back here thanks to these 2 employees! Honest, fair, and knowledgeable.

Jul 06, 2024

Love me new rubber from Belle Tire. They have great customer service.

Jul 06, 2024

terrible service, i don’t understand why you have appointments if you not going to get the car in the shop at that time. that’s stupid .. one person in the shop working everybody just standing around talking eating and drinking .. people have things to do not wait on you lazy workers to feel like doing something productive. go to a different place.

Jul 06, 2024

We had a busted rear shock that needed fixed before the 4th of July holiday, and we were so impressed with Belle Tire and the help they were able to provide for us. I called in at 12:15 desperate for an appointment, and they were able to get me in at 2:00 that same day. By 5:00 my car was fixed, and the overall cost was far cheaper than other quotes I had been given that morning for service later in the week. I was so thankful for the incredible customer service that Adam and his team provided. We will definitely be returning to Belle Tire in the future.

Jun 06, 2024

Great place!! Good tires!

Jun 06, 2024

I went in for an alignment and to replace one tire. I had an appointment scheduled at 10 and left at 2:30. I received no updates on my car the entire time and watched numerous people come and go during the four and a half hour wait. When my car was finally worked on 4 hours into my wait, it took a total of fifteen minutes to complete the work on my vehicle. Go somewhere else that actually values your time

Jun 06, 2024

Really good service, attention and prices 👊

Jun 06, 2024

Went for an alignment, appointment was for 4p. When I arrived I saw they were pretty busy, so I’m thinking “Here we go!” I’m gonna be here forever! But nope! Appointment time was kept, car was pulled in, alignment was done, and the wait was not bad at all!👍

May 06, 2024

Adam and his team were incredibly helpful! I came in expecting to have to buy a new tire, but Adam's crew was able to repair my tire quickly and free of charge. Excellent customer service, you've got a customer for life!

May 06, 2024

I didn't pay for any services but I want to comment on the interaction I had with Adam this morning. I spoke with him about repairing a tire and potentially buying a new tire to put on my spare wheel. He could get the tire this afternoon but suggested I call their Fishers location since their system showed they had four in-stock. I greatly appreciate Adam taking the time to talk through options with me and suggesting I call another location instead of them getting the business. Thank you!

May 06, 2024

I hate that I have to leave this review because normally this location takes care of me. I recently just paid a ton of money for repairs, one of them being ordering new tires. When I was told my car was done and I went to pick it up, I still had the same tires that I originally needed replaced! The manager did drive up to the Carmel location to pick up new tires and they replaced them, but how was this overlooked in the first place? This cost me time away from work that I didn't have and to make matters worse, there is a thief there that stole a cup full of change I had in my car. The manager stated that they would review cameras but nobody believed when I said I am sure I didn't remove the cup myself (questioning my intelligence, I know exactly what I keep in my car and where) and I don't expect any resolution from this either. The manager stated that he was pretty confident that his team didn't do it and made it seem as if I was lying. To add to this, the noise issue that I originally brought it in for still exists! It just sucks that I spent thousands of dollars for repairs on this one visit only to have this type of experience. It's a tire company for crying out loud, how can you forget to replace tires!

May 06, 2024

This is the best Belle Tire I have ever been to! All the people that work there are incredible nice, kind, and helpful. In a world of cranky customers, a little kindness goes a long way and in return you will get top notch service here! They’ve done our tires along with some mechanical work and all of it was quality work.

Apr 06, 2024

Customer service was exceptional and they were very up front and straightforward with their pricing. Will be returning with all of my future needs.

Apr 06, 2024

Will not go here again. Went for a flat repair. They tried to tell me I had somehow cross-threaded one of the studs when putting on the spare (which I performed by hand) and that the stud needed replaced and it would cost x. I told them I was sitting there watching them not start the threads by hand, but just impact drill for each stud, so it seemed as if the error was on their part. They went back and conferred and returned to me saying "turns out the stud is fine. We'll replace the nut that won't go back on for free." Fast forward to today, I'm getting my standard service at the dealership. They come out and say "uhhhhh...one of your wheel studs on your driver rear tire is really damaged and the lug nut is different. what happened?" I recall this experience with Belle Tire and realize that when I called Belle on them cross-threading the tire, they backtracked saying the stud was fine. Evidently it wasn't, they just wanted to not lose the labor/material. I tell the dealer tech about it and he goes "wow. well, you get all of your service here, we're going to fix it for free. That was really dumb and makes a lot of sense now." I will not go back to Belle. I recommend you don't either.

Apr 06, 2024

Amazing shop! 10/10 recommend!

Apr 06, 2024

Had a tire issue and got everything attended to in an efficient and courteous manner. Service was above and beyond. I will only be getting my tires here going forward. Thank you for taking care of me!

Apr 06, 2024

I wouldn't recommend Belle Tire, especially this location, based on my recent experience. I visited for an oil change, and when I went to another shop for a car tint, their staff alerted me to an oil leak. However, upon consulting a family friend who's a mechanic, I discovered the leak stemmed from the improperly tightened oil filter (not even hand tightened). This basic step was overlooked by Belle Tire, causing a significant loss of oil over time. It is unfortunate that I have provided consistent business and money. This has ultimately lead to investing more money into mistakes made and provided no compensation.

Mar 06, 2024

Been doing my tire service in this location and the service was excellent but since couple months the service is just getting worse like this day just to do an alignment almost 5 hours???? Or 02/27/2024 I been there for alignment check at noon and the guy says they can’t do it cause they busy came on 🤦🤦🤦

Mar 06, 2024

Fast service! Great deals on tires too. Donte was very helpful, knowledgeable, and friendly.

Mar 06, 2024

If I could give them 10 stars I absolutely would! My friend hit a pot hole that almost transported us straight to China. Tire was screwed and the rim bent. She called Belle Tire on 86th when they had 10 minutes before they closed... They told her to come on in. The customer service was amazing and they were able to bend her steel rim back to near perfection without much of a wait. I would absolutely recommend anyone in the area to go here for all of their tire needs. Thank you for saving the day!

Mar 06, 2024

Maked an appt online on Thursday for four Goodyear tires along with a wheel alignment. The tires stated they were available for that date and time of 7pm. They called me an hour after making the appt to tell me they don’t have them and offered a different one that was comparable. I need my car so I agreed. After they did the work I drove home with car veering off to the left and/or right. I called them on Saturday explained the issue and paid for a warranty. They said no problem made an appt for Saturday at one. Get here they start talking to me like they make the correct adjustments. Talking about we can’t take another car down to hurry and fix mines. Mind you I never said take anything down. I said I didn’t get the service I requested. Lesson learned will be the last time I spend over a thousand dollars for all new tires and wheel alignment then get treated with poor service.

Feb 06, 2024

Went to this store at 8am on a Monday for a tire repair...no appts! Third in line, at 10:30 my car still sitting. I was told it would be taken care of...30 minutes later sill sitting. They tried to give me the wrong set of keys. Unprofessional, excessive wait time and dishonest. I would avoid, terrible service and worthless customer service. No follow by Belle only a worthless survey. Belle like most organizations lack ethics, morals and honesty!