Ben & Nino Auto Repair

Dec 06, 2024

Stay far away from Ben and Nino’s Shop, they are nothing but scammers. From the moment I walked in, they started pushing me to use my insurance, clearly trying to profit off my situation. I wanted to pay for the repairs out of pocket, but their manager, Sam (probably one of the owner’s son or …), kept pressuring me for days. When I refused, they gave me a ridiculously inflated estimate full of parts I didn’t need. Sam couldn’t even explain some of the parts on the list because he had no idea what he was talking about. It was obvious they were trying to scare me into using my insurance. When I decided to take my car elsewhere, they hit me with outrageous charges: $1,100 for towing (the real cost was $175) and unnecessary diagnostics. On top of that, they deliberately hid my headlight modules and only returned them after I called and yelled at them. Worst of all, they gave me the wrong headlight modules—blue ones instead of the original white. This place is run by liars and crooks who don’t care about you or your car—just about how much money they can squeeze out of you. Sam, in particular, was unprofessional, incompetent, and completely clueless. Don’t waste your time or money here; they’ll only make your bad situation worse.

Nov 30, 2024

Este hombre aprovecho su condición de aliado en jfj y me robo descaradamente puso su carro en jfk despues q estaba afuera ayudando a mis clientes a subir sus maletas. Cobro 50 dolares sin ningun tiquet NO USEN ABUSADORES CONO ESTA COMPAÑIA EL JEFE FUE COMPLICE que descaro de conpañia roban con permiso

Nov 16, 2024

Just sent my truck for repair and oil change very professional highly recommended

Nov 07, 2024

1. He received $1100 for the day and town. Very liar pleading scammers👎👎👎👎👎👎👎

Nov 07, 2024

This people just damage your car later they excuse this not feom tow and waste your time to bring you vehicle to check later they said they cant do anything even you have proof but this time i will go till end my all rights because i have evidence dor everthing they should not able to do business.

Oct 07, 2024

Rude staff

Oct 07, 2024

I called needing a receipt for the tow so a business expense can be logged, and they told me they don’t keep any records of their receipts or who has been towed at their lot. I'm pretty sure you need to keep documents for five years in case of an audit, but I’m sure the Port Authority is benefiting from these people since they are towing cars even when the owner is at the vehicle.

Sep 07, 2024

Ben and Nino auto repair is the best !!! See Mathew ! He is an incredible Human Honest , and reliable !

Sep 07, 2024

I am compelled to express my deep outrage and frustration regarding the disgraceful and predatory practices of Ben & Nino Auto Repair Inc. at Terminal 7 of JFK Airport. My recent encounter with this company was an appalling display of exploitation and unprofessionalism that demands immediate scrutiny and corrective action. My ordeal began under the most aggravating of circumstances. After briefly stopping in the passenger pick-up area at Terminal 7—an area clearly designated for such purposes— It’s true that I left my car unattended for less than a minute to help my arriving daughter with the luggage who was pregnant. In this incredibly brief window, Ben & Nino Auto Repair Inc. managed to tow my vehicle with startling efficiency. The fact that my car was towed within seconds of my departure indicates not a focus on ensuring compliance, but rather a ruthless pursuit of revenue, I ran up to the driver and said that I was right within few feet of the vehicle and asked for reconsidering the decision, but he was ruthless and asked me to come to the office to get the vehicle. This kind of predatory behavior is both shocking and unacceptable. Questionable Legitimacy of Towing Authority…. What adds to the complexity to this situation is the dubious legitimacy of Ben & Nino Auto Repair Inc. as a towing authority at JFK Airport. There is substantial uncertainty about whether this company is even legally authorized to perform towing services in this area. The lack of clear, visible identification or official documentation at the scene raises serious questions about their operational legitimacy. If Ben & Nino Auto Repair Inc. is indeed not properly accredited or authorized, their actions could constitute a severe violation of legal and regulatory standards. Extortionate Fees and Lack of Transparency…The fees levied by Ben & Nino Auto Repair Inc. for the release of my vehicle were exorbitant and outrageous to the tune of $ 160.00. The sudden imposition of such steep charges was a blatant exploitation of travelers' vulnerability. Furthermore, the fee structure was shrouded in opacity. There was no clear signage or advance warning about the costs associated with towing and impoundment. This lack of transparency is not only misleading but also places an undue financial burden on passengers, who are already in a stressful situation. The actions and practices of Ben & Nino Auto Repair Inc. at JFK Terminal 7 are nothing short of scandalous. Their predatory towing practices, questionable legal authority, extortionate fees, unprofessional staff, reflect a gross abuse of power and a blatant disregard for the welfare of travelers. I strongly urge JFK Airport authorities to conduct a thorough investigation into this company’s operations and to take immediate action to rectify these egregious issues. Travelers should be wary of this company and be prepared for the possibility of encountering such unethical and exploitative practices. The situation demands urgent attention to prevent further exploitation and to restore a measure of fairness and integrity to airport operations.

Sep 07, 2024

Stole my car from abandon parking lot no business there at all just to make me pay$ 250 for one day

Sep 07, 2024

This company needs to be shut down. I came out of my car to hug my relative goodbye and assist with her luggage at the departure terminal; within a few minutes this company already had their tow on my van even though I was right there telling the driver it’s my vehicle. He demanded $50 for the release, cash only. The numerous negative reviews do not lie; don’t fall for the very few positive feedbacks. Shut them down!

Aug 07, 2024

I had a horrible experience with them! they had my car to get it fixed. They didn’t fix it then I had to take it so many times and still they did a bad job now I have to pay out of my pocket and take to another place to get it fixed. do not take your cars there.

Aug 07, 2024

Scammer company!!! Literally stealing peoples money by towing their car in a blink of an eye.

Aug 07, 2024

They always do the right thing

Jul 07, 2024

Absolute scammers. Picking my elderly parents from JFK airport. Got out of the car to grab their bags and as I turn around “Omar” had my car up and threatening to tow it if I didn’t pay $50 in cash. Disgusting human beings. And broke. The low life didn’t even have $20 change. This company needs to be investigated and shut DOWN.

Jul 07, 2024

Excellent Service

Jul 07, 2024

I don’t know what all these 1star review’s about, I think this company excels at the service they provide: robbing people off at jfk. Was seeing off my parents today and dude started loading my car right in front me. He didn’t have any change so I actually paid him 60 instead of 50, thanking him for his amazing service now he’s got 10 bucks extra to feed his family (which I imagine haven’t got robbed by Ben&Nino) Folks when you want to leave your car to help your friends/family at the airport, just KEEP THE TRUNK OPEN!!!!

Jul 07, 2024

ILLEGALLY tows LEGALLY parked vehicles

Jul 07, 2024

Stay completely AWAY from these crooks! They will tow your car and DAMAGE your vehicle in the process without taking responsibility!! The owner is a RACIST and a MISOGYNIST!!!! I wonder how they still stay in business!!! Do business with them at your own risk ⚠️

Jul 07, 2024

this business is a scam!! within a blink of an eye, after saying goodbye to a loved one, they come swooping in without leaving any info behind of who to contact and how to get your vehicle back. $180 to pick up the vehicle 5 minutes away from the terminals to be met by some disrespectful rude people. the people are nasty and the business is as well. folks if you leave your car unattended at JFK terminals Ben & Nino’s is likely the place it’ll be. Y'all suck for real!

Jun 07, 2024

Eddie towed my car while I got out to help my handicapped daughter with her luggage, then demanded $50 cash. Criminal business and no oversight— very unfair considering we were at JFK picking up loved ones. The area is marked “no standing-only active loading and unloading” and we were actively loading, not standing. The tow truck was waiting to prey on people hugging their family members.

Jun 07, 2024

Scammers 30 second to drop disabled person. And hooked car while I was walking them inside. 50 dollar drop fee. This company should be ashamed of themselves.

May 07, 2024

Scammers!!This is the most terrible company!! They will deceive you and add themselves extra days!! Their employee handed me the keys and told me I could take the car! After this company writes to the police saying that I stole this car .Plus they left a dent on my car. Instead of $220 I paid $560!(I picked up the car on April 5, and they made storage until April 12)

May 07, 2024

A business that can only be kept alive with greed and selfishness 😲

May 07, 2024

If I can submit a zero star I would and also this type of business is really not right I drop off my parents at this terminal. When I helped them drop off their luggage car is gone for cash grab business. They don't accept credit or any type of card payment if you're not from NY. Luckily I have Venmo to pay to redeem my car back! Watch your car out before you leave for a second. They hunting cars for cash!! If you can lift your with you you should. Car snipers are everywhere!!! 👀

May 07, 2024

These people are scum. I was putting my car seats in the car for my toddlers at the airport and when I finished and went to get my kids from the curb they tried to take my car. They forced me to pay them to put my car down. I don’t know how what they do is legal but beware. They are disgusting people who put my family in danger.

May 07, 2024

Wanted to mark 0 but impossible, their dispatch girl on the phone is awful and doesn’t know how to speak normally and extremely rude and useless

Apr 07, 2024

Scammers don't bring your car here

Apr 07, 2024

Worst people

Apr 07, 2024

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