Benchmark Autoworks

Nov 07, 2024

Great folks great deals

Nov 07, 2024

Honest, reliable, and friendly! Highly recommend.

Nov 07, 2024

The team at Benchmark Autoworks was very professional and courteous as well as helpful and accommodating. They ran a diagnostic and made recommendations for a course of action within 24 hours, completed the repairs in a timely manner at a reasonable price. I will definitely continue to use their services for both of my vehicles. Thank you Benchmark.

Oct 07, 2024

Great service !!! Great people !

Oct 07, 2024

My wife and I have had wonderful experiences with this shop since we moved into town. After suffering a popped tire, Benchmark provided us with same day service at a great rate. Not even a week later we experienced another popped tire, and we once more had a great experience. Most recently we experienced what we thought was a very serious issue with our car, that other mechanics from AAA initially misdiagnosed as a much more expensive problem. We brought our car to Benchmark and they correctly identified the issue as actually being due to a much cheaper malfunctioning part that did not merit replacing a significantly much more expensive, unrelated part. This cut our expected repair cost in half! They had our car up and running the very next day. The staff are also extremely courteous and polite, and take the extra effort to call you in a timely manner and notify you at every stage of the process. Would definitely recommend to anyone that needs service in Raleigh!

Sep 07, 2024

Service was done quickly at a fair price. They do not push any unnecessary service on you.

Sep 07, 2024

Transparent pricing, clear communication, and friendly staff. Would recommend to anyone looking for a local auto shop.

Jul 07, 2024

Had a misfire on my Alpina which they quickly diagnosed, repaired and had me on my way.

Jul 07, 2024

I highly recommend Benchmark.They are the best.

Jun 07, 2024

Benchmark has become my go-to for maintenance work. I haven't had any major mechanical issues lately. They gave me a second opinion about a potential issue on an Altima with 90K miles. I trust them, and I've been very happy with their service, time, and convenience.

Jun 07, 2024

Benchmark is incredibly convenient, incredibly responsive and fair, and I've recommended them to many of my friends.

Jun 07, 2024

Fantastic Job! Top tier family service, they take care of your vehicle as if it’s their own and treat you like their niece/nephew! Highly recommended and only mechanic I’ll go to in Raleigh

Jun 07, 2024

GREAT PEOPLE! GREAT SERVICE

Jun 07, 2024

I have used Benchmark for years on all my cars and and have never had any reservations about their work or pricing. Always honest, reasonably priced and prompt. As a woman, I am alert to how some auto mechanics and businesses may try to take advantage. Never a problem with Benchmark. I recommend them highly.

Jun 07, 2024

This is the best auto shop in the city. I don’t take my car anywhere else. The people are friendly and I’ve never once felt like I was overpaying

May 07, 2024

I had excellent service here. Pricing was reasonable, they explained everything very thoroughly and were super understanding throughout the process of fixing my car. Everyone was very kind and honest. Will come back here in the future :)

May 07, 2024

I have brought several vehicles to them and I am always pleased with the service. I feel I can trust them to properly diagnose the issue and repair at a fair price.

May 07, 2024

They got my vehicle up and running again in one day and it runs great again. Also they raised my vehicle 1/2 inch and its no longer scraping everywhere. Thank youbfor the great service!

May 07, 2024

Very good work at a reasonable price.

Apr 07, 2024

Excellent, fast and professional service. I'll recommend Benchmark Autoworks to anyone who needs maintenance.

Apr 07, 2024

Great service ! Most honest shop I have been to in years ! Very nice folks and takes care of the little things most shops never think twice on. Been here twice now with two different vehicles. They went above and beyond . Highly recommend them to everyone I know !

Apr 07, 2024

Really like their friendly, honest, and speedy service.

Mar 07, 2024

Outstanding service!!! Benchmark has serviced at least 9 different vehicles for me over a 10 year period . Reliable service is the key .

Mar 07, 2024

They were very nice and did an awesome job taking care of my car! I took it by in the morning and they had it ready for me by the end of the day. They fixed what was wrong and were very responsive over the phone with great communication, which isn’t as common as it should be!

Feb 07, 2024

Benchmark is not a good place to get a car form. They cars and bunch of lemon. I got a 2011 cars costing me a arm and a leg and I can't drive it .

Feb 07, 2024

Consistently professional, acccommodating, friendly and provide realistic but no pressure options (and corresponding reasoning) to scope and schedule important maintenance needs. Great to work with every time.

Feb 07, 2024

Great local business.

Jan 07, 2024

Best customer service and repair skills in Raleigh

Dec 07, 2023

Everytime that I have came here the work has been excellent

Dec 07, 2023

Paid to have a transmission flush, only gave me a drain & fill. They were not forthright about their service but charged me more than estimated anyway. Edit after owner response: So you respond to this comment 6 months after I originally posted. You fabricate symptoms and timing of the event. Please, go ahead and post the actual paperwork from this service. Considering December is more than 6 months ago, you clearly can't keep facts straight. Also, the fact that you would rather try to paint a customer in a negative light, 6 months after they posted a comment about unsatisfactory work shows how low of a person you are. Please, find the actual paperwork and post pictures.

Dec 07, 2023

Seamless experience replacing shocks on 4WD truck. Work was completed same day as dropoff. Very friendly and professional personnel.

Dec 07, 2023

Terrible experience, constantly being called bugged about when I’m picking up the car even though they weren’t done with the car ($2k in repairs btw, willing to bet some of them didn’t even really have to be done) because when I finally get there to pick the car up I have a bunch of little stupid charges that I never asked for them to do like “windshield wipers $20” and it looked like the same wipers when I got the car back, and now the car has a mysterious check engine light that they were trying to charge me more for. Really scummy business.

Dec 07, 2023

This place is awesome! I popped a tire a few blocks from the shop. I called Benchmark 10 minutes before they closed and asked if I could get some air. They plugged the hole and filled it up for free. In and out in 5 minutes! I really appreciate the help and owe them one.