Bennett Road Automotive Services

Nov 28, 2024

Had to get a new alternator. They were communicative, quick, and had a fair price. They were busy (for good reason) but I was able to drive off with the new alternator same day. I’ll be going again next time something comes up , and I recommend to anyone!

Nov 28, 2024

My car broke down for the second time in 6 weeks. I had taken it to another mechanic and told them that I believed it had an electrical issue after the first breakdown. That mechanic did not have an electrical specialist and did not tell me that they didn't have an electrical specialist. They did some diagnostics on the car and determined that there was nothing wrong with it. When I broke down the second time I went online and looked for a mechanic that had an electrical specialist. I found a few different results and started calling. The first place I called I went straight to voicemail and even though I went to their website and tried to fill out a form, did not receive any communication within the first couple of hours. I then called Bennett road automotive and was greeted by Caleb who is extremely helpful. He even suggested a tow truck company that would be able to pick up the car and drop it in their lot after hours as it was getting late in the day. They set an expectation that it could take them a while to track down the electrical issue but called me within 3 days to let me know that they had found and resolved the issue. They also went ahead and changed the oil since it was at time. I had a great experience and would highly recommend them to other people looking for a trustworthy and reliable auto mechanic.

Nov 21, 2024

Just had a terrific experience at this business. Rear brake lights would not turn off on my late model Lexus and noticed the plastic fragments on the floor mat below the brake pedal. A new stop gasket was required. I ordered the part thru Amazon but soon found out it was beyond my ability to contort myself enough to replace it. By chance took it to Bennett Road Automotive and Caleb the super friendly manager said he could do it right away and did it in 5 minutes. Thank you very much, I will be making an appointment soon for the vehicles routine services needed.

Oct 05, 2024

A breath of fresh air! Professional and personal, values you as a customer with fair pricing and great service.

Oct 05, 2024

Bennett Auto has been fantastic for our family for the past 6 years. They do great work at a fair price, mush less than the dealer! Highly recommend!

Oct 05, 2024

Fast, friendly service. Fixed my truck quickly and got me back on the road.

Oct 05, 2024

Great service in a situation with short notice.

Oct 05, 2024

I have currently had my car seen by Bennett Auto 3 times, and all 3 times I have had a positive experience. The 1st time was due to my A/C and that issued was fixed promptly. The 2nd time was due to my car acting a bit weird, the mechanics took their time reviewing and testing the car, and informed me they would rather make sure it’s nothing and not have me waste my money. I greatly appreciated that sincerity. This most recent time, my car had a bigger issue, I took it in, the mechanics were able to figure out what it was and fix the issue promptly. I am happy with the services provided and will continue to be using Bennett Auto for future car services. I would highly recommend this Auto Service.

Oct 05, 2024

If you are looking for a reliable auto shop to take your vehicle, this is it. Professional, trustworthy, fair pricing, and excellent work; even sent videos of the uncovered issues. They handled my 4x4 issues by the next day and have my truck running smoother than ever. This is now my family's go to service shop. Thanks for the excellent work gents!

Oct 05, 2024

They diagnose more fake problems to let u pay more

Oct 05, 2024

This is the only mechanic I trust in all of orlando, if you are looking for an honest mechanic..this is the place..there prices are affordable..they are not money driven and they put out high quality service. Flexibility is everything..I sound like a commercial 🤣 😂 but this place is a gem..fully recommend

Oct 05, 2024

Very professional. Quick to offer help when I had a problem, totally satisfied.

Oct 05, 2024

excellent job removing my dent. Quoted me a price. Was reasonable. When done they saved me another 150 dollars. That was much appreciated. Its like there never was a dent. I give them 5 stars.

Sep 05, 2024

Excellent service at a good price. Taking my daughter's car there next week.

Sep 05, 2024

I’ve been a loyal customer with Bennet Road Auto Service for a few years now and I’m always amazed by their quick service and fantastic customer service. They’re a bit on the pricier side, but well worth it!

Sep 05, 2024

They did a great job of fixing my brakes after the dealer was incapable of finding the problem.

Sep 05, 2024

Wonderful shop. Have been coming here for years. Always very reliable and honest. Highly recommend!

Sep 05, 2024

Bennett Road Auto came highly recommended and we were not disappointed. Service was outstanding and we appreciated being updated on things every step of the way. No trying to upsell on anything and very prompt on getting thing’s done

Sep 05, 2024

I scheduled a appointment for a oil change and the guys at Bennett pointed out that the drive belt was crack as well as the transmission fluid cap was off so the fluid had taken in dirt and stuff. They were able to take care of it the same day. Would definitely come back for service and recommend to others.

Sep 05, 2024

Oil change, engine filter change, wiper blades replacement. Organized, efficient communication, close to home, personal service. Thank you.

Sep 05, 2024

This shop was one of the most pleasant experiences I’ve ever had with any service center. The staff are very knowledgeable and welcoming. They were able to run diagnostics on my car incredibly fast and were very honest and helpful. Would definitely recommend

Aug 05, 2024

Bennett Auto takes care of all my family and Business Vehicles … they do a great job , very professional and fair … I always recommend them 👍🏼

Aug 05, 2024

One of the best and most honest shops around. Repairs are done quickly and expertly.

Jul 05, 2024

Bennett Road Auto Services delivers exceptional automotive care with a blend of expertise and customer service. Their skilled mechanics handle everything from routine maintenance to complex repairs efficiently. Fair pricing, transparent communication, and quick turnaround make them the top choice for car care. Highly recommended!

Jul 05, 2024

Bennett automotive was honest with me about the repairs I needed. They worked quickly and efficiently. I would highly recommend them!

Jul 05, 2024

Great folks here. I highly recommend Bennett Auto for your cars needs. The staff is friendly, knowledgeable and honest-not easy to find all of this at one place.

Jul 05, 2024

Great trustworthy service at a fair price.

Jul 05, 2024

Prompt appointment and service. Recommended services explained and my questions were answered. I highly recommend Bennett Road Auto Service

May 05, 2024

I was a mom with a toddler late to daycare dropoff ..and a dead car. They came and gave me a jump and quickly serviced my car in the same day. Very friendly. Very professional. Highly recommended!

May 05, 2024

We have been taking our cars to this location for many years. They have always taken good care of us with honesty and integrity, and we have never felt like we were taken advantage of. Not just that, but every time I have ever walked into the service area, you could almost eat off of the floor. It’s been so clean.

Mar 05, 2024

Are you willing to pay FULL price at the top of the range and gamble if the work being done was what your vehicle needed to begin with? Because that's what's offered here. I brought my vehicle in for a sudden issue making a very loud distinct noise. After inspection, I was told that it was brakes. I paid $1150 for front and rear brakes (pads & rotor) to be replaced. I commented that I was relieved it wasn't the wheel hub (something I had replaced one time before) Within a week my vehicle was making the horrible noise again! First,I had to make an appointment for them to look at it again (even though I just paid them to fix it). Then what do you know, I was told it was the wheel bearing & hub assembly?! It would be another $900! No apologies for misdiagnosing it the1st time. When calling back to discuss how to resolve a compromise there was zero responsibility taken. When I questioned why there was no mention or notes about this in the 1st inspection Caleb, the manager told me how old my vehicle is and that he didn't bring his crystal ball to work that day! Seriously? That's the reply to a customer you just failed to take care of? Way to perpetuate the stereotype of the dishonest auto mechanic shop!

Feb 05, 2024

I dropped my car off for check up and maintenance. They thoroughly looked the car over. I was told what needed to be taken care of at the time and what would be necessary the next time I brought it in. Caleb notified me of the cost and time involved. The repairs were done in a timely fashion. I’m impressed with the cleanliness and attention to detail at the garage. I appreciate a follow up text to make sure no problems with the car and to ask if any questions. We will continue to bring our cars here. The guys do a great job. Check them out. Thank you.

Feb 05, 2024

Very great full for their expertise in auto repair. Highly recommend them👍👍