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Bert's Motor Works

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4

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4.6
(157 reviews)
Review highlights

"Amazing customer service, quick and efficient help with my vehicle. Their employees are great and they are very capable in their field. Definitely will come here again."

"The service from Ricky and the rest of the staff was great."

"Great group of guys, Great prices and Quality Work!"


Overview

Categories

Auto repair shop

Website

N/A


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Oct 27, 2024

Excellent service


Aug 27, 2024

Bert and his workers are top-notch mechanics. Every time we go there and he fixes the issue, we never have a problem again. He has an honest and direct approach when talking about the issues with your cars, what can be done, and how long it could take. Honestly, his prices are worth the work he does. This is a great place to fix your automobile with a piece of mind that it will be done correctly the first time.


Aug 27, 2024

Bert has worked on all of my automobiles, especially my BMW’s, for more than 30 years. Great Work, Great Staff, Great Value for the price.


Aug 27, 2024

Great customer service, always hear good things


Aug 27, 2024

My family has been coming to Bert’s for over a decade. We just recently had our Van serviced there after our AC completely died and started blowing hot air. They diagnosed the problem and it was a simple fix and they didn’t even charge us. Finding an honest mechanic nowadays is so difficult which is why we’ll be sticking with Bert’s for life.


Mar 27, 2024

Honest and Hardworking Shop! This shop will help you out. Give them a chance and bring your car or call. You wont be disappointed. They are truly a staple in the community. Veteran owned.


Jan 27, 2024

This long time staple of Tezel Rd, although quaint in stature, is nothing but the pinnacle of professionalism and skill. When I ran into an issue with my Audi, they took on the endeavor and delivered! Needless to say, they’re my one stop shop from here on out! If you need master technicians at an affordable price, this is your shop.


Dec 27, 2023

I'm very disappointed because I've referred this shop and I'm sorry I did so because if they did this to me, what are they doing to other customers. Called to purchase parts for my corvette. I found the same parts cheaper than the price they quoted. They wanted 575.00 that included $50.00/shipping in 5-7 days! I paid 252.12 including shipping and handling with a 4 day shipment. Parts arrived expediently, and in perfect condition.


Nov 27, 2023

Amazing people and very respectful people and very good at what they are doing I will definitely go back


Nov 27, 2023

Bert is very professional and honest. Been going to his shop for over 20 years. I won't go anywhere else.


Nov 27, 2023

Bert's motorworks has been doing me and my family great for over 25 years !


Nov 27, 2023

Best mechanic in town, has been for over 30 years. Fixes everything and customer service that's unbeatable! Give Bert your business, you will not be sorry.


Nov 27, 2023

Called this place poor customer


Nov 27, 2023

Good service


Nov 27, 2023

Great group of guys, Great prices and Quality Work! They have worked on my Mercedes and Corvette. đź‘Ť


Nov 27, 2023

Great place. Honest folks and very knowledgeable and trustworthy to give you a fair price.


Nov 27, 2023

Had an awesome experience with Bert’s Motoworks. Definitely worth your time and money


Nov 27, 2023

I had OUTSTANDING service here! Rick was very knowledgeable and welcoming. I'd definitely recommend EVERYONE come here.


Nov 27, 2023

I had outstanding service on here with Rick, many thanks for such a great service.


Nov 27, 2023

If you want your vehicle done quickly and correctly, DO NOT COME TO THIS SHOP. After holding my vehicle for a week, and having to call them daily for any updates, they still could not give me a straight answer. Ricky - a technician - consistently cut me off over the phone and offered little to no assistance. The 2 components he mentioned that could potentially be the problem, were both incorrect. After calling and getting no help, I requested they release my car back to me. The work order explicitly said "Hours worked: 1.000" (meaning they likely pulled it around and threw it on a lift to call it an hour of work.) When I took it to another mechanic, he had the problem fixed in less than a day. The car runs and drives great, with only a simple fix. I'll gladly skip on their ridiculous pricing, lackluster technicians, communication, and customer service any day. I recommend you do the same.


Nov 27, 2023

My check engine light was popped on my BMW. Ricky at Bert’s was SUPER helpful and very nice! Highly recommended!!


Nov 27, 2023

Not run by good people. I don’t recommend anybody trust this shop with their vehicle. I hate to be the guy who posts this type of review but feel honor bound to do it in the interest of protecting potential victims from these jerks. I came by to see about getting them to use their scanner to turn off an errant airbag light (happens w low battery) on the dash of my 2008 911s and they had no interest in helping me, scheduling the work, or being decent human beings generally. They were rude, and basically told me to go away. I talked to 2 older guys in the office whose shirts were clean so I can only assume they were management…maybe one was “Bert”. When it was clear they had no interest in doing the work I needed, I foolishly asked if they knew another shop that might have a Porsche scanner - NOPE. These dudes were just rude as hell and seemed to resent me for some odd reason??? Definitely not a good experience - DO NOT RECCOMEND


Nov 27, 2023

Took a 2009 Chevy Aveo in for a diagnostic check to see if it was worth buying. They said for a bit over $200 they could check the engine. They first say the vehicle needed ~$1400 to correct all problems. I agreed to pay that and bought the car from the seller. Then I started getting call's saying now it needed another $1000. Then another few hundred. Final price was more than 2 times the original price. Total was $3700. Was told not to worry about the check engine light. If I was willing to spend another $300 - $400, then that problem could be addressed but the car was way more reliable. The mechanic actually told me the car was not drivable when he started. I asked, then how did I drive it up here? Also, the car broke down on the way home when I stopped for gas. I had to get a jump start. When I called the shop, they said they do not offer 'mobile service'. It didn't break down getting to the shop, just leaving. They are total scam artists. Never trust their first price. Always double or triple the first price they tell you here. I will never come back.


Nov 27, 2023

We've used Bert's for about 2 years now. The pricing is fair and the Company is wonderful. Burt and Cary are always helpful and informative. As long as they are open, we won't be going anywhere else.


Nov 27, 2023

Whether it's a difficult repair or a simple one, it doesn't matter. There are no surprises as they provide you with the necessary information for you to make a decision. They do it all, and they do it with courtesy and professionalism.


Nov 27, 2022

Amazing customer service, quick and efficient help with my vehicle. Their employees are great and they are very capable in their field. Definitely will come here again.


Nov 27, 2022

Amazing shop best professional and knowledgeable shop in town hands down. Bert definitely loves his job and you can tell super friendly communicates well and will definitely give you your car back in perfect conditions I won’t be going anywhere else but here also very satisfied and grateful for this shop!


Nov 27, 2022

Carey was very helpful and honest in his diagnosis of the issues with my car. I will definitely use Bert’s for any future maintenance needs for my car.


Nov 27, 2022

Excellent work and service at a fair price!


Nov 27, 2022

Great communication and fast service


Nov 27, 2022

I never thought I would find someone to work on my1981Fiat. Bert and his crew are the absolute best. I have known him for 20+ years and would not want anyone else to touch my car. Many thanks for such a great job.


Nov 27, 2022

Very honest, very professional and fairly priced! Thank you Carey for doing what you said and getting it done within the time frame you quoted me. I’ll be back!!


Nov 27, 2022

Very professional. Checked out my car and got me on the road safely. Good guys. đź‘Ť


Nov 27, 2022

Horrible Experience, Bert use to be a good wholesome guy, today is very much different. Customer service is more about servicing the Mechanic shop and its lead mechanic Kerry's Pockets. Took my car to have a hood latch fixed. Almost $3,000.00 later car is still undrivable due to functional parts being broken or Maliciously altered to spike the bill up. I own a Business and we pride our self when it comes to our clients, we don't gauge or poke there eyes out for service. I have never written a review before but this must stop. People work hard for what they have and its a shame how this place is running. Asked to address the problem with Bert and was denied. This place will bleed you dry if they can