Beverly Hills BMW Service Center
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Review highlights
"Gary is the man you should see, friendly and professional. They have an amazing center with a huge lounge to wait. They also have shuttles to drop you while your vehicle …"
"Our entire family has always driven Japanese cars, Lexus, Acura etc."
"Double check the prices of parts when your service advisor quotes a job."
Overview
Categories
Auto repair shop, Auto air conditioning service, Brake shop
Directions
5151 Wilshire Blvd
Los Angeles, CA, 90036
Phone number
Call: (323) 900-0023Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM
Description
Beverly Hills BMW gives you a world-class service experience in Central LA. As the largest BMW Certified Service Center in the greater Los Angeles area, our team has the knowledge and technology to get the job done right. Our BMW Certified Master Techs - who have over 235 years combined experience - receive ongoing training from BMW to work on all vehicles, from vintage to the latest all-electric BMWs. Our techs only use BMW Certified parts and accessories for the best possible performance. We offer high-tech options to schedule, approve, and pay for service online, plus Courtesy Loaner vehicles for extended maintenance or repairs. Or, if you just need a quick oil change, we offer Express Service with no appointment needed.
Reviews (27)
Feb 06, 2025
Iqbal is the best advisor!!
Feb 04, 2025
Had an appointment at the service center. They always treat you so well. Gus was my advisor and he kept me informed of everything. Was able to get a loaner vehicle for the day. Car was returned quickly, AND with a vacuum and wash. The young girl who administers loaner vehicles is very personable and always a pleasure to see. As always, would highly recommend BMW Beverly Hills.
Feb 03, 2025
Have been coming here for past 2 years for routine check and repair. Paul, my service advisor, was helpful during my last visit. Kept me posted throughout the process and appreciated him for having a car ready as soon as the repair was finished. Will come back here in the future.
Feb 02, 2025
Beverly Hills BMW center is great! They are quick and help with your service needs. Iqbal in particular helped with my car. He assessed and made sure everything was perfect with my car. He communicated everything efficiently and helped me out. I appreciated the quick and timely service.
Feb 01, 2025
Great experience at Beverly Hills BMW. They were quick, friendly, and professional. Jeff made the experience seamless!
Jan 31, 2025
Excellent service. Mr. Pambukyan very professional and helpful.
Jan 31, 2025
Fantastic service from beginning to end ! Thank you Mike and Frank and all who helped me. I had a tire blowout and the car had to be towed - you guys completely took care of me - same day ! Amazing thank you !
Jan 31, 2025
Great as always
Jan 31, 2025
I have a great experience with my service rep Ruby Williams when I had to leave my car for many days to fix it and she got me loaner to make sure I don’t miss a day of work.
Jan 31, 2025
It has been a pleasure to have Alen Yadegar as my service advisor. Besides being communicative, he kept me informed about what was happening with my car. Alen is easy going, practical, and efficient .
Jan 31, 2025
My coolant leaked and my car overheated. I had it towed to BMW...they fixed it in one day at No charge! Excellent service by Kiki.
Jan 31, 2025
Quick and knowledgeable
Jan 31, 2025
Straightforward and hassle free. All round positive experience
Jan 31, 2025
Very helpful and understanding
Jan 24, 2025
I bring my Car here because I want to make sure it’s properly serviced; they do not disappoint. The expression coffee machine in the lounge is definitely a plus 😍
Jan 24, 2025
I had a great experience at Beverly Hills BMW! Alen made sure my services were completed in a timely manner and kept me informed every step of the way.
Jan 24, 2025
Iqbal is a great service advisor!
Jan 24, 2025
Justin is the best service advisor I’ve ever had to do service on my car with; he was incredibly informative and upfront about everything. 10/10 Excellent customer service. Justin has done a wonderful job in assisting; he has been very helpful and knowledgeable.
Jan 24, 2025
Unfortunately, my experience at BMW Beverly Hills Service Center was really Bad. I was charged a month ago to fix the Break sound, but the sound never disappeared. I was told to come back again after 200 miles. Upon returning to fix the same issue, I was told that I've to repay more than last time, and if I don't like it, tough. Too bad, after twenty years of going to that Center, this will be my last time going there. The repair is like Trial n Error and keep charging customers. How can you trust them? Really Sad! If they dont honor their workship Why anyone would go thete!
Jan 17, 2025
Always professional, friendly and fast. I’ve trusted BH BMW for nearly 10 years.
Jan 17, 2025
Did my service couple weeks ago, iqbal Gill handled it professionally and was helpful
Jan 17, 2025
Francisco Valles is excellent. Great guy.
Jan 17, 2025
I always have a good experience at this dealer, they are fast, efficient and friendly
Jan 17, 2025
I brought my 2008 BMW X5 to the Beverly Hills BMW Service Center to replace the battery. The day after I got my car back, the hatch door stopped working properly. Before, I could easily open and close it with the car key, but now it only opens manually from the inside. When I went back to address this issue, their only response was that they “didn’t do anything” and said it would cost $245 just to check it and around $1,000 to repair it. My hatch door was working perfectly before I brought my car here, but they refuse to take any responsibility. This is why many people are hesitant to trust dealerships. If you bring your car here, make sure to install cameras or document everything, because you might end up with extra problems and hefty charges that shouldn’t be your responsibility. Very disappointed and won’t be coming back. PS : the person taking care of me , name was Paul
Jan 17, 2025
Kiki was great! Super helpful! Arranged to get me back to work and come back for my car once ready. The service team does a great job.
Jan 17, 2025
Mike Kim is my service advisor, and as always he was first class. I needed my car back as soon as possible - and he stayed longer in his office than 6:00 PM so that I could pickup my car. And the car runs wonderfully again.
Jan 17, 2025
Professional, polite, and informative as always. Thank you