Big Brand Tire & Service

Feb 05, 2025

They did a great job with replacing the tire, but WILL try to upsell you. Do not go there for anything other than a tire change. Go to your trusted mechanic for anything else.

Feb 03, 2025

My service here was phenomenal. At first I was a bit hesitant because of the drive but it was so worth it. I spent a good chunk of my Tuesday out there but my vehicle was fully serviced. Ismael was very friendly, professional and transparent. Enrique made me feel extremely relieved and gave me his honest and professional input as to what I should get serviced. I left feeling assured and satisfied. The entire crew there gives off really good energy, definitely will be returning. Once I find a honest, professional and reliable place I tend to stick around.

Feb 01, 2025

Great customer service !

Jan 31, 2025

Very nice, very professional. Good work and fast

Jan 24, 2025

Great customer service and very professional tech. I’ll recommend very highly. Ask for Sean

Jan 24, 2025

I experience using the Google map to look up directions

Jan 24, 2025

They are very kind and helpful! Have helped me multiple times even when I wasn't buying new tires. Highly recommend! Have worked with ismael who is great!

Jan 17, 2025

Would definitely recommend!

Jan 07, 2025

Fantastic service! Got new tires installed quickly and at a great price. The staff was friendly, knowledgeable, and made the process super easy. Highly recommend this shop for all your tire needs!

Jan 07, 2025

Great affordable service! Highly recommend! Shane the front desk guy and Enrique who worked on my car were great

Jan 07, 2025

Nice fast service

Jan 07, 2025

This place is awesome. I came in to ask about tires and the manager, Ismael, was so knowledgeable and I’m returning in the new year to buy a full set. Thank you so much for being so patient. What a great store and love that it’s so local!

Dec 07, 2024

Extremely kind and very helpful!

Dec 07, 2024

They were professional, efficient, and they gave a fair price

Nov 07, 2024

Easy to schedule an appointment online (was able to same day) and oil change was quick and easy! Nice service, reasonably priced. Will return!

Nov 07, 2024

Excellent customer service by Mgr Shane & his Technicians. Thank you👍🇺🇸

Nov 07, 2024

Great service! I had a nail in a tire and it was repaired within 30 minutes of my arrival… for free!

Nov 07, 2024

Great service, communication, transparency and turnaround time. I would definitely recommend to others!

Nov 07, 2024

In short notice was helped out by this employee name Isma, Hands down took his time to look at my tire & was able to squeeze me in & found a solution for the mean time & send me on my way for that I am very grateful free change of tire with a little bit of knowledge to know about my problem and my options.! Again much appreciate it.!!

Oct 07, 2024

Enrique and the front desk guy were amazing. No more rust and no more squealing from the vehicle. Very satisfied and definitely recommend!!!

Oct 07, 2024

Great Service. Thank you!!!

Sep 07, 2024

Fast service! And they were very friendly! SUV rides so smoothly! Highly recommend!!

Sep 07, 2024

Got a Screw in my tire on the 405 today. Took it in to get a patch they were very nice a repaired my tire immediately. Thank you !

Sep 07, 2024

Great experience. Great crew!

Sep 07, 2024

My husband had a flat tire on our Corolla. It was Monday, September 2, 2024, Labor Day. I needed the car the next day, so he went looking for a shop that was open. After driving by several closed shops, my husband found the Big Brand Los Angeles / Culver City store open for business. He entered the office and spoke to Ismael and Shane. Within 20 minutes (or less) the tire was repaired, and my husband was ready to check out. The biggest surprise of all that day was that the flat tire service was free! Ismael recommended that he consider replacing two of the tires--but my husband was not pressured to buy. My husband recommends that you check out Big Brand for your self.

Sep 07, 2024

These guys are the best! Whenever me or my family need new tires or somewhere to repair them, i recommend this business. They also do alignments and oil changes. They are efficient and professional. Their prices are competitive as well.

Aug 07, 2024

Great service. Quick and clean

Aug 07, 2024

Horrible. I don’t understand why you offer apportionments if you make us wait. Been waiting for over an hour.

Aug 07, 2024

I have been here a few times. The staff is very helpful and knowledgeable. They fix “flats” for free or in my case remove screw & nails aNd plug them for free. I went in for aN unknown problem that my car dealer was able to diagnose and they figured it out without difficulty. I would definitely rather to others and i will be back when i need help.

Aug 07, 2024

I was able to get my tire puncture fixed and my car picked up within just a few hours and at no cost. Staff were helpful. Highly recommend!

Aug 07, 2024

Ismael and Shane took care of me like no other. I'll be bringing all my cars to service here moving forward. Amazing!

Aug 07, 2024

Not only did they offer lower cost tires than anyone else in the area, but I was in & out within literally 10 minutes total! These guys are good.

Aug 07, 2024

Professional and friendly service. Thank you :)