Big Brand Tire & Service
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Review highlights
"They got me right in and the appointment was faster than estimated. Friendly service"
"Great customer service, very informative, nice environment, friendly staff!!"
"Anyways nice people in the office and the other employees!"
Overview
Categories
Tire shop, Auto air conditioning service, Brake shop
Phone number
Call: +1 623-580-0455Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Big Brand Tire & Service in Phoenix, Arizona, is your Tire Shop & Auto repair shop for all your auto repair needs. We're located on West Parkside Lane, across RC Auto Corporation and beside PPF Werks Auto Detailing. Since 1969, we have been serving our local communities with Car repair and maintenance service, with a designated Wheel store and Mechanic. We offer a wide selection of the best big-brand name tires with our lowest price guarantee. Our service center houses a Brake Shop and Car battery store, handling brake service and replacements, Auto air conditioning service, and Oil change service. We also provide free services like tire rotations, alignment checks, and flat repairs. Call us today at (623) 580-0455.
Reviews
Nov 21, 2024
For sure prices are great and wonderful service would not go anywhere else
Nov 05, 2024
Always great honest service and the staff is always friendly. I wouldn’t go anywhere else for car repairs.
Nov 05, 2024
Fast and reliable
Nov 05, 2024
Great Customer Service from Josh. He was able to get the tires we needed right away and scheduled us as soon as we are able to get there. Thank you. And also McKenzie was very helpful checking us out and answering our questions. Thank you for such a great experience and we will definitely recommend you to family and friends.
Nov 05, 2024
Great customer service, very informative, nice environment, friendly staff!!
Nov 05, 2024
Josh was very helpful, fair and informative. Super happy with this service and definitely would recommend and use them again!
Nov 05, 2024
Quick service highly recommended
Oct 05, 2024
Best place by far. Thanks for the quality work and happy employees 😁.
Oct 05, 2024
I edited it from a 5 star review to a 1 Without going into all the details, it's not the same shop it was when Chris, Aaron, and Mike were there.
Oct 05, 2024
Josh was great! And so were the techs. Very happy wi the my service.
Oct 05, 2024
Scheduled an alignment online for mid-afternoon and when I came in Joshua had the best attitude despite it being towards the end of the day. I waited about 1 hr for the alignment to be fixed. My steering wheel was finally straight and I had no issues driving afterwards. Very impressed with the efficiency of this team despite only having 2 guys in the back and 4+ cars needing work to be done.
Sep 05, 2024
Best place to take your vehicle! The customer service is TOP NOTCH. We won’t take our cars anywhere else!
Sep 05, 2024
I’ve had two of my vehicles with full sets of new tires and alignments Great price. I just blew a tire and they got me in right away. Excellent service
Sep 05, 2024
Super helpful I was in and out very quick. I had a nail in my tire and they patched it free of charge!
Sep 05, 2024
The Manger Darrell is absolutely top notch. We always get the best service at his store in Hemet. In fact, we drive from Glendale, AZ to buy tires and have service done to ALL of our vehicles and trailers.
Aug 05, 2024
Big Brand Tire brings a whole new meaning to service. Ask for Josh to get the very best service. I go nowhere else because of Josh!
Aug 05, 2024
I recently got new tires at Big Brand, however it was at a different location. This other location does not know how to balance tires at all! I came to this location to have them rebalance and they are perfect. Now! The old tires had zero to 4 oz counterweights when all of my tires only needed 1 to 2 oz counterweights. Not sure what they are doing at that other location, but I definitely recommend this location! They were friendly and helpful and quick to fix the other locations mistake.
Aug 05, 2024
The kindest people. Cat was ready wh en said. They offered us different priced tires, highly recommend.
Jul 05, 2024
In and out... No problems
Jul 05, 2024
Phew! I am beyond blown away by the customer service at this location I brought my Tesla in for a diagnosis as I have warranty as this is where they had recommended to go. Unfortunately the warranty did not cover what I needed done and although I did not end up getting my repairs at this shop, they did not hassle or pressure me to get the repairs at their shop. Josh went above and beyond as far as lubing the squeaks for me until I got them fixed. I wish I did not just buy tires 2 days prior as I would have gladly given them my business in that aspect. However, in the future if any of our cars need tires, this will be my go to place! I cannot say thank you enough for your outstanding customer service.
Jul 05, 2024
The team there at Big Brand Tire & Service is top notch. Josh was very knowledgeable, and got my special request taken care of without delay. I found my new place for all my truck tire and service needs. Thanks again!
Jun 05, 2024
Class act shop! Went out of their way to help me diagnose a problem, figured out what the issue was, and then didn’t even charge me. Will be back!
Jun 05, 2024
Excellent service! Really professional and helpful!
Jun 05, 2024
Great service
Jun 05, 2024
Had a good experience did extras for me had tires on radiator flush power steering cleaned .cleared all com codes .went back next day staff helped me run codes again very helpful. returning next week trans clean . Stand behind there word .
Jun 05, 2024
Very nice and professional guys
May 05, 2024
Had to have my full front end redone and what a difference. It was a bit pricey but it’s worth not getting in a wreck that I was within 100 miles of. Before I even started moving I felt a huge difference in the steering. If you feel like you’re fighting your vehicle while you’re driving, take it in asap. The sooner you take it in the cheaper and safer it’s going to be.
May 05, 2024
They got me right in and the appointment was faster than estimated. Friendly service
May 05, 2024
They have great customer service and my local location, was very helpful, honest, timely and efficient! Price were very reasonable as well. I will use there services in the future!