Big Brand Tire & Service

Nov 28, 2024

Don’t take your car here! I brought our car in for new tires on Monday. When I picked it up, I was told that I had to bring it back because all of the warning lights were on on my dashboard and they didn’t know what’s wrong. My husband brought it back in on Wednesday. It is Sunday. They still have our car. They said it’s fixed and that we can pick it up but it’s at their location up on Ina. That’s 40 minutes from our house versus the 7 minutes to the location that we dropped it off at. They have been very condescending. They haven’t apologized. They just said “it happens”. Find somewhere better to take your vehicles.

Nov 28, 2024

This business was very efficient and helpful. The cost of an oil change is very reasonable and they did a free tire rotation. Also took the time to show me where cabin filter goes because I have one at home. Will be coming back for all my car's maintenance needs. Also, the employees are very kind and courteous.

Nov 28, 2024

Use to do all my oil changes at this location. Never again! The day the new guy at the reception took over is the day this place went downhill. I understand upselling is your biggest money maker. Telling me i need a new AC compressor, took it to 3 other stores for a price comparison, was told there is nothing wrong with it? Stopped in one day for a alignment on my truck, the same guy behind the desk said they can't do it because it has a computer. Took it to another store and they told me, there is no computer for the alignment? Thats some story he spinned me because he didnt want to do it. My cars come back to me in worse condition than when i take it in. This place was good a year ago when the other guy ran everything. Will be choosing a different company for my car needs from now on. If you're old or a single mother or someone that doesn't know cars well, stay away! because they will up sell you on everything! And they will guilt you into their sales tactics.

Nov 28, 2024

friendly, courteous. work was performed quickly, and more importantly, correctly. paid the exact price I was quoted over the phone, no surprises. would highly recommend.

Nov 21, 2024

Always great service when i come here at Big Brand Tire and Service. Always nice and quick service .

Nov 14, 2024

Good service!

Nov 07, 2024

They did great work for me awesome place definitely lady behind the desk was very nice and easy to talk to and the mechanic was fast.

Nov 05, 2024

All you Alfa rameo owners need to know big brand on Kolb works on them !!!!! Being that our closest dealership is in Phoenix for Alfa Romeo I wanted to post on here to let you guys know you can take your ALFA to big brand Preferably on golfing and Kolb and You can get breaks, sensors, tires, oil, changes, diagnostics, transmission, fluid, etc ⭐️⭐️⭐️⭐️⭐️

Nov 05, 2024

HIGH PROFESSIONAL ATTITUDE AND KNOWLEDGE. VERY HELPFUL, FRIENDLY AND HONEST.

Nov 05, 2024

I really like the staff at Big Brand Tire. I found the guys to be professional and nice. I recommend this shop if you are in need of tires or brakes Big Brand tire is where you should take your vehicle. Thanks Big Brand Tire.

Nov 05, 2024

I took my car to Pep Boys and Discount Tire and neither could figure out why my tire was leaking air. I’d never heard of Big Brand Tire & Service before but they were the only ones open on Sunday, go I gave them a shot. So glad I did! They found the hole and fixed it quickly, and the best part was that they did it for free!! I highly recommend them!

Nov 05, 2024

My tire lost air pressure quickly and knew something was wrong. Took it to Big Brand Tire and they fixed it for free. Friendly and professional technicians. Thank you 😊

Oct 05, 2024

Fair pricing, stayed late and got the job done!

Oct 05, 2024

Good Job, take my money. When customer service means something, I appreciate it. Thanks team. Y'all will see me soon.

Oct 05, 2024

Great customer service in the shop. Great works man ship. Only issue was call center didn’t have proper information

Oct 05, 2024

Great service and fine an hour earlier then expected

Oct 05, 2024

Great service great prices they took care of my truck. Did and oil change and tire rotation with a free alignment check. Awesome thank you for what you guys do!

Oct 05, 2024

Great service, friendly, fair! Went in for an oil change and and free tire rotation, tha k you!

Oct 05, 2024

Helped us out on a Sunday and they had us in and out of there quickly

Oct 05, 2024

I preordered my tires and set the Appointment online. When I arrived my appointment was listed on the board behind the counter and checking in was easy . Under 2hrs for 4 tires!! Thanks Big brand 🙌🏼

Oct 05, 2024

I recommend Big Brand Tire Service for quality work on your car. Outstanding customer service, courteous, professional and knowledgeable. I will go back to them if I need work on my car.

Oct 05, 2024

Put air in my tires with a smile. Thank you.

Oct 05, 2024

The guys are incredibly helpful and extremely polite. Would recommend to everyone

Oct 05, 2024

Went in for a warranty repair on my 2020 Chevy Colorado. They got the new thermostat and housing assembly OEM parts in and replaced. I was back on the road the same day covered 100%. Thanks guys!

Oct 05, 2024

Went in with one clilyeder mis-fire came out with 2

Sep 05, 2024

Bless them for being open on a wkend when everyone else in my area was closed. I had driven over a screw and was concerned about making it to a Monday appt. The manager and crew had me out in under 2hrs. Extra kudos to the professionalism of the manager in dealing w/a real live entitled person - on her way out she said, “make sure you make an appt for me w/xxxx!” What??!! The manager didn’t so much as blink an eye but went on to help the other waiting customers suggesting best pricing as he did for me. Professional Courteous Honest

Sep 05, 2024

Excellent service. Great techs. Everything was great and done in a timely manner.

Sep 05, 2024

I do thank Big Brand for their conscientious assistance in my tire repair. Outstanding courteous staff. I will recommend my friends and family to give Big Brand Tire a chance.

Sep 05, 2024

Jesus was awesome

Sep 05, 2024

Quick and easy oil change appt, good communication, not pushy in adding extra services

Sep 05, 2024

Quick and friendly !even for a Sunday. Knowledge and honest

Sep 05, 2024

Team was fast, friendly, and knowledgeable- I will definitely be back and would recommend them for tire service. Super impressed with Mr.Gonzalez and the whole team.

Sep 05, 2024

Thank you.