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Big O Tires

4.2
(279 reviews)

Overview

Categories

Auto repair shop, Tire shop


Hours

Sunday

9:00 AM - 4:00 PM

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM


Services
Air Conditioning
Tires
Check Engine Light Diagnostic
Oil Change
General Repairs
Brakes
Tire Shop
Steering/Suspension
Wheel Alignment
Battery
Air & Cabin Filter

Reviews

Nov 18, 2024

Mario was awesome! Professional service and took care of all my car needs. Got my service going forward!


Nov 14, 2024

I came to this shop with a quick fix on one of my tires and they helped me out on the spot for free, no questions asked. Will definitely go back if I need another fix.


Oct 29, 2024

$45 a tire just for install.. no thank you. Wasn’t fond of the upsale tactics either. Sad that people think that pricing is normal now. Mount and balance most places is $25 unless it’s over size. Will not come back!


Oct 22, 2024

Dishonest Upsell Tactics - Always Get a Second Opinion! We recently took our car in to get a quote for replacing a pair of tires. Midway through the process, the employee informed us that the left axle was in terrible condition and needed to be replaced. Having encountered similar scare tactics elsewhere, we asked for a quote but decided to take the car to another mechanic for a second opinion. After a thorough inspection, we were told there was absolutely no need to replace the axle. I’m writing this review to warn others: always get a second opinion. Unfortunately, this is a trick many places use. They give you alarming news, you panic, agree to the unnecessary repair, and end up paying a hefty amount. Often, they’ll show you a dirty, greasy part claiming it’s the one that was “bad.” Don’t fall victim to this scheme. Be vigilant and double-check before handing over your hard-earned money. I hope this review helps others avoid being taken advantage of.


Oct 22, 2024

Josh and Mario explained my car's needed repairs very patiently. I do plan to return for other repairs needed.


Oct 22, 2024

Reviews said they had used tires for $40. I went and they said their used tires are minimum $120. Edit: I definitely went to Big O. Not only do they need to work on customer service but also accountability.


Oct 15, 2024

I had a great experience here. The staff took care of my car quickly and for a great price! I got an oil change, tire rotation, and refilled some of the fluids. When I shared with my friends and family what it cost they were shocked and wanted to know where to go so they could get their car serviced here too. Highly recommend.


Oct 08, 2024

My tire was low on tire pressure so I brought my car in for a tire patch. I couldn't find the screw myself, but Big O was thorough and found the tiny screw and patched my tire! Since I bought these tires from them a few months ago, they patched it up for free. Thank you! Fast and kind service.


Oct 05, 2024

Mario was all class and just a nice human! I needed to check my battery before selling my car and not only did he offer to do it for free, they finished in less than 30 min. He also let me park there for a bit so I could arrange pickup. This is now my #1 spot for everything related to my car, thanks guys 🙏


Sep 05, 2024

Clear explanation & fast service


Aug 05, 2024

Great and friendly guys. They do quality work quickly. I've been going there for years for my tires and never was dissappointed. Thank you very much!


Aug 05, 2024

Great work love the team


Jul 05, 2024

40$ for a patch. Huge rip off don’t go to big o tires.


Jun 05, 2024

Been going to this spot for nearly a decade now & it's by far Best Big O Tires I've ever been to!! Appreciate you all!Special Thanks to My Guy SAUL! He's been the Only Person to have worked on my car when I've taken it in.


May 05, 2024

High prices and rude communication


Apr 19, 2024

They just patched the wheel and got $40


Mar 19, 2024

- **Rude service Manager **: Staff and manager display indifference. - **Unnecessary charges**: Added costs for services like tire rotation and alignment that you may not need. - **Lack of oversight**: The owner fails to supervise or properly train the staff to serve the community effectively. - **Advice**: Better to steer clear of this shop to avoid these issues.


Mar 19, 2024

All new brakes, thanks


Feb 19, 2024

Nice guys, quick service, but $40 to patch a tire is absolutely obscene. It's almost half the price of getting a new tire! Ridiculous.


Jan 19, 2024

Have you busted your tire thanks to all the lovely LA potholes? Bring it here. Great place to have your tires repaired. I’ve brought two cars in and they’ve done a great job of fitting me in within 2 hours.


Jan 19, 2024

Honesty and Good vibes ! Saved me $350 and did repair day before Xmas Eve. Thank you for making my life better.


Jan 19, 2024

Not so nice.


Dec 19, 2023

I have been going here for all my car maintenance ever since I owned a car and everyone here is great. Mario and Joshua are super friendly and helpful all the time. Been coming here for about 8years now, and prices are always reasonable. Great job guys !!!


Dec 19, 2023

Really great customer service! I'll be doing business with them from now on...


Dec 19, 2023

Went for an oil change. They said I need to change brakes, surface pads, change all liquids and said I should do it now. Car is at 68000 and transmission fluids were changed recently. Blatant money grab attempt. Worst part is car drives poorly now. Makes noise and veers right. Never done that before. Took it back and they said it was like that before I took it there. It wasn't. Avoid this place at all costs! Mario is scammy because he'll lie to your face with a smile.


Nov 19, 2023

Nice smile and banter. BUT Low quality brake service. Cost me hundreds to replace damaged rotors.


Nov 19, 2023

The front desk person is friendly and the job was done well!! Definitely recommended!!