Big O Tires
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Review highlights
"Pleasant staff is always attentive, waiting times are good. Excellent service"
"Fantastic experience with the service at this location."
"Amazing and competent staff with lightning fast service and great prices!"
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
195 Outer Loop
Louisville, KY, 40214
Phone number
Call: (502) 361-3543Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 3:00 PM
Description
Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Louisville, KY keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O Louisville for honest, worry-free tire & auto service.
Reviews (29)
Feb 04, 2025
I brought my vehicle in for a service and check over and they showed me every thing that was necessary to repair . I needed tires and missy noticed that my previous tires was still under some warranty and she got me a good price on some new big o tires . We was fixing to leave on vacation and I needed some major front end work and struts .we. Was fixing to leave in few days and missy made sure they would have it done and she did . She really took care of getting everything ordered and repaired. I believe the whole team made everything work together I definitely will continue to deal with this store. Thanks to all of the team
Jan 30, 2025
Great experience. Friendly and professional.
Jan 23, 2025
Always get a good deal.
Jan 23, 2025
Literally took us right in when we needed it and they were so friendly! We made it back home from the 10hr drive we had to make back in SC!!
Jan 06, 2025
Dawn made me feel right at home. Service was a 360% turnaround from an experience there 20 years ago. This time I was made to feel like I was important to their business. She kept me informed as to what stage they were in with my tires; got me two special pricing deals; offered me coffee; just made me feel good about the whole process. I will go again for my auto needs. I recommend you do the same.
Jan 06, 2025
Great service
Jan 06, 2025
I dropped my 2013 F150 for 4 tires and oil and filter change. My appointment was at 12 and I took it in at 8 this morning and got it back 2 hours later. Great job and service. Tires look great and drives Great. Thank you Laura and your team.
Jan 06, 2025
Purchased 4 tires and got an oil change. Always friendly and do great work. I'm very pleased with the service I received.
Jan 06, 2025
Very kind staff, they try their best to give you a deal. They also make you feel comfortable while waiting.
Dec 06, 2024
Fast friendly service
Dec 06, 2024
Wonderful staff and fixed my flat so I could get back on the road.
Dec 06, 2024
very polite and honest staff, helped my whole family in one weekend
Nov 06, 2024
Big O has always taken very good care of me and all my vehicles. They are always so nice and personable. Thank you Missy and Joe for always giving me great customer service. I highly recommend this Big O.
Nov 06, 2024
Good service.
Nov 06, 2024
The crew there always take of my vehicles. Reliable, Respectful, great team up there
Nov 06, 2024
Very professional!
Nov 06, 2024
👌✅
Oct 06, 2024
Always so helpful and work Quickly to get us on our way. 😃
Oct 06, 2024
Excellent people, comfortable waiting area and worked with me on a problem I had. I liked it
Oct 06, 2024
Great service, josue is very helpful & everyone else as well
Oct 06, 2024
Nice people. They do GREAT work.
Sep 06, 2024
Great people, great service always
Sep 06, 2024
I love how my car rides with my new tires. It is not hard to get an appointment for rotation. They offer so much. I have found them to be very honest.
Aug 06, 2024
Not sure about this place...used to be good but since fire.seems they want to get as much out of each person as possible with list of things.up saling ect.you need this and that...I sat watched and herd some questionable things while in there.
Aug 06, 2024
The last couple of times I have been to Big O Tires, it’s been an absolute disaster. Sometime last year, I needed a tire replaced , made an appointment; sat in the waiting area for 2-3 hours before they told me they didn’t get my tire after I was told they’d have it for my appointment(wasting my time, so I had to come back). Here recently, it took them 3 days to change out my ignition switch. Then the last time I went, I needed a new thermostat. They told me I had a small leak in my water pump when they completed a pressure test (come to find out from another mechanic, I didn’t have a leak at all). I told the receptionist that I just wanted the thermostat changed and at first they agreed as long as I signed a waiver, then they turned around and said the mechanic will not change it without the water pump and timing belt—wanted to charge me almost $2k for the whole thing and I’d have to drop my car off and they weren’t sure when I’d have it back. i had a friend change it and the part was only $20 and the mechanic burped my lines for free. I’ll NEVER go back to Big O after the last couple of issues I’ve had with them.
Aug 06, 2024
I was very disappointed. I had a scheduled appointment for 0800
Jun 06, 2024
Excellent folks here. Absolutely love this place
Jun 06, 2024
Professional and knowledgeable staff, who keep you informed during the work being done. They also have financing if you need it. Honest people, worth the price!
Jun 06, 2024
Very disappointed! The Big O store on the Outer Loop is the worst places I have ever been. The male CSR at the front desk has no professional customer service abilities. I had an appointment and still had to wait over an hour. To find out they misplaced my paperwork. They were not apologetic and was just ready for me to leave so they could get ready to close. They lost a good customer because I have given them a lot of business here recently. Will never go back and I recommend you don't also. The lack of professionalism is ridiculous. You lost a good customer!