Big O Tires Louisville - Fegenbush Ln

Dec 04, 2024

Fast, friendly customer service.

Dec 03, 2024

Thanks to the team at Big O Fegenbush Ln, they earned my business over 20 years ago and keep it with friendly fast service. See you next time

Nov 30, 2024

They always take care of me no matter what.

Nov 16, 2024

Went in for a new valve stem for my SUV. They inspected it found out it was loose not bad. And charged me nothing.

Nov 09, 2024

Excellent service, very professional staff

Nov 07, 2024

Great experience in and out service

Nov 07, 2024

Great speedy and friendly service

Nov 07, 2024

I always have fast, friendly service at the Big O on Fegenbush/Beulah Church Rd. I've been going to them for many many years. I'm usually in and out within an hour or so for oil changes and tire rotations.

Nov 07, 2024

Love this place!! Highly recommend!! Dependable ppl!!

Nov 07, 2024

Quick, efficient, and friendly.

Nov 07, 2024

Wendy was very professional and courteous . Restroom was spotless !!!!

Oct 07, 2024

Brought in my car on a Tuesday. Was told they would look at it on Wednesday morning. They called and said they had all the parts available and they would have it done by end of day. Also told them to check rear end since they were already working on the front. They ensured they would check both. Called Thursday and they said they were still waiting on the parts to arrive. Then they called back Thursday and said car was done and I live an hour and half away. About 15 minutes out from being there, they called and said the rear end was messed up. They told me it was drivable and I could get it back home. Upon arrival, looked at the tire and there was a huge bubble on the sidewall of the tire that they didn’t even notice. Could have gotten me in a wreck or blown tire. So something that should have been finished on Thursday, we are still dealing with. Time and money wasted. I would NEVER take a vehicle back to this location unless you feel like wasting your time. If it was an option, they would get 0 stars.

Oct 07, 2024

Highly recommend

Oct 07, 2024

Brought in 2006 Jeep Liberty on 9/6/2024 after my lower ball joint came completely out and left me broke down. Thankful Big O was the closest shop, about 1.5 miles away from where I broke down. However, about 2 weeks after I paid the $1,200+ bill, I started hearing a noise coming from the same driver side front tire. After further inspection, jacking it up and taking wheel off, I discovered the issue...the caliper bolt was completely missing. I could slide the entire caliper off by hand! Talk about dangerous. Can't overlook the little things, especially in a profession where doing so could cost the driver his life and other people's lives as well. Hoping Big O will make it right! Jordan Davidson

Oct 07, 2024

The staff was quick to get my appointment going (I was able to get scheduled the day before), the service was quick (tire plug), and the results were great!

Sep 07, 2024

Got work done before believed it would, though was a wait.

Aug 07, 2024

I love these guys! Came in for tires & brakes but they said my tires still have some life left: A tire place that didn’t insist on up-selling me tires just because I'm female…? Yeah, I’ll be back!

Jul 07, 2024

Excellent work and friendly people, highly recommend.

Jul 07, 2024

The staff is always honest and great to work with.

May 07, 2024

Same day service on two consecutive days. One for new front brakes and the next day for new tensioner pulley belt, and oil change. Done timely and reasonably priced. No complaints. Great staff.

May 07, 2024

The other day, I was contacted by Big OTires and and because of the misunderstanding, I was asked to come back and C if a solution to my frustration could be worked out. I agreed. Monday, my truck was repaired, and of course, I was delighted. Our conversation and issues were corrected, and I was asked to come back later in the week to B absolutely certain that the problem was resolved. I that the gentleman that I spoke with and Big O Tires did an excellent job. I thank them, and I do appreciate ur understanding to my issues. Thank you once again

May 07, 2024

They had my truck ready by EOD after an afternoon drop off. Pretty impressive. Thanks guys!! Great service and great personalities goin on in there. Ill be back

Apr 07, 2024

Great service. Repairs made quickly and done right the 1st time. They communicated with us from the time we came in, letting us know what they found, then made sure we knew when our vehicle was ready to pick up, and then made sure we were satisfied. Friendly and competent professionals. Highly recommend their services.

Mar 07, 2024

Came in for new tires a few days ago. It was the middle of the day and I wanted specific tires. At first the computer said they had non, the gentleman said hang on we got a delivery and went to check, the ones I wanted were there the offered me a price match on ones that would have been more expensive. Was told it would be about an hour and a half for tires and oil change. Done in about 40 minuets. Never tried to upsell or charge extra for anything. You have my business. I used tot take my car to the dealer for everything, but the dealer has failed me too many times. Big O has not. Have brought my wife’s car in for nails, most of the time they say no charge. Outstanding service everyone. Keep it up.

Mar 07, 2024

Great service but far more expensive than Garages just down Tha street.

Feb 07, 2024

Great service nice communications thanks Big O Tires

Feb 07, 2024

I've been going to this Big O Tires since I moved to the area and its has been my go-to for all car things. The staff is knowledgeable, and their customer service is outstanding. I appreciate the honest recommendations and quick service. Whether it's tire maintenance or purchasing new ones, they've got it covered. Trustworthy and efficient.

Feb 07, 2024

Paul Hogan & the other workers were very friendly, knowledgeable & helpful during my services.

Feb 07, 2024

The staff at Big O is always super helpful and easy to talk to. I broke my windshield wiper with stupid ice and snow. They got me a new pair, got air in my tires, and got me on my way. I've had tires replaced, oil changes and tire rotations done. Fatt, efficient and good work. I'll be back.

Feb 07, 2024

These are very Great individuals, who seems to want to generally help all customers. Point in case, while my Mom's and me where getting new tires on 2 different vehicles, a younger woman came in because of her car having a knocking sound and loss of power. She apparently had blown the engine and I realized it, more than likely not putting oil in it either way, they called her a tow truck and help her get back home safe from their facility. I mean just to go out of their way just to call the tow truck home with her vehicle, means more in the world to a father who holds his daughter stay safe in a situation like that shows they are there as genuinely caring for people, not just numbers and customers.

Feb 07, 2024

Very nice staff

Jan 07, 2024

Made an appointment for 11am and showed up early for a tire rotation and brake check. They say brakes are good but could do pressure bleed. I tell them go ahead , them knowing I’m waiting. Look around my car is out shop and no cars in shop and I asked if they was done and was informed that it wouldn’t be ready till 430!

Jan 07, 2024

The guys and girls at Big O Tires do a great job.