Big O Tires
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Review highlights
"Excellent customer service. Able to get in same day and out in less than an hour . Will definitely go there again for tires and car service !"
"Same day service, great price, super friendly staff, what’s not to like?"
"Good customer service, I recommend this place for your car service needs."
Overview
Categories
Auto air conditioning service, Auto electrical service, Brake shop
Directions
4702 E Thunderbird Rd
Phoenix, AZ, 85032
Phone number
Call: +1 602-888-9016Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Phoenix, AZ keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O Phoenix for honest, worry-free tire & auto service.
Reviews
Dec 04, 2024
Super rude guy answering phones not saying his name and calling me back to argue with me. I won't touch this place
Dec 02, 2024
Excellent service…we had a coupon for a $49.95 full synthetic oil change to use from Big O online that i presented for my wife Cathy’s 2021 Volkswagen Tiguan which I presented but was told it was for only 5 gallons of oil and the gentleman said that the Volkswagen takes European oil and takes 6 gallons of oil. After all was said and done the bill was like $169 which was about what we paid at Camelback Volkswagen last time. I’m just curious as to why 1 more additional gallon of oil and cabin and oil filter was that much more taking it to like $169? One gallon of oil can’t be much money! We are good friends with the owners of Big O and my wife Cathy teaches their children piano/vocal lessons and they are the ones that said we should go to Big O and it would save us money which it really didn’t. An oil filter I know at Walmart costs under $20 and a cabin filter can’t be that pricey.
Nov 30, 2024
they did a good job in a timely manner at a goog price Ben
Nov 29, 2024
I got a great deal on tires and I also had other services done at the same time. Everything was done in a timely manner.
Nov 28, 2024
Great service!
Nov 28, 2024
My service at BIG O has always been great!!
Nov 28, 2024
Quick oil change. Nothing else wrong with car, after another place tried to get over a grand on last oil change.
Nov 28, 2024
We had a great experience. Great customer service. Staff friendly, knowledgeable, and courteous.
Nov 21, 2024
Adam at Big O tires was amazing! Great customer service, very professional, and polite. Go and ask for Adam!
Nov 21, 2024
Amazing, fast, kind, and quality service! Highly reccomend
Nov 21, 2024
Employees were kind, service was fast, and there NO up-selling!
Nov 21, 2024
Great group of guys got me in and out job well done
Nov 21, 2024
My daughter had a great service so when I needed help, I turned to you. Word of mouth gets around!!
Nov 14, 2024
Adam was wonderful. He didn’t treat me like a woman. He treated me like a person. He went into detail with what was wrong with my car and set me up with a payment plan. Not only that, he also put new tires on my car. Thank you so much Adam!!!
Nov 14, 2024
All good except for two “ Free tires” and then upchargevto balance, alignment etc. to make up for the free part. The price was good enough without the deception so I bought them anyway.
Nov 14, 2024
Amazing service! Outstanding customer relations. The best guest interaction ever at an automotive and tire dealership. You have won my business for life.
Nov 14, 2024
Excellent customer service. Able to get in same day and out in less than an hour . Will definitely go there again for tires and car service !
Nov 14, 2024
Had oil, tires, and brakes done. Quick and easy process!
Nov 05, 2024
Adam and his team at BigO were super helpful and kind. I was preparing for a road trip and needed some things done on my car to ensure it would be safe. They checked everything and fixed all the issues that were wrong. I am very grateful. I will definitely be returning when I need to work on my car.
Nov 05, 2024
Adam is always incredibly helpful and keeps tabs on me making sure everything is going great. Fantastic customer service. Evan did a Fanta job helping me out the last time as well.
Nov 05, 2024
Everything is great. Very good service
Nov 05, 2024
Fast, efficient and friendly
Nov 05, 2024
I spent over $1000 here on my brakes. Initially, it seemed like everything was okay. However, within a few days, the brakes started acting up. I brought my car back twice, and they claimed the issue was just dirt. I brought my car to another mechanic, and they said the brakes used in the repair were extremely cheap and we were ripped off. The manager was extremely rude and used profanity, definitely not very good customer service. I would like to add that we are still well within the warranty time on this service. We will never return.
Nov 05, 2024
The man who helped, i believe his name was John, was very kind and funny. Taught me a little bit about my tires too when I picked my car up. Quick and easy appointment.
Nov 05, 2024
The service was great staff is so very helpful . Customers were nice in the waiting area . I will go back in the future if needed
Nov 05, 2024
The staff was very professional. Pointed out the things that needed to be replaced. They showed them to me and Adam was wonderful helping me stay within my budget.
Nov 05, 2024
I meant to write a review...We needed to air up some low tires. The garage personnel were very kind and helpful and the problem was fixed. A service appt. will be needed soon. TY.