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Big O Tires

5

4

3

2

1

4.0
(345 reviews)
Review highlights

"… customer service and by far the best price! Tom was awesome! Got me in same day I called and got the job done fast! He answered all of my questions and I’m very …"

"Friendly staff, communication is great, service is quick!"

"If I could give zero I would manager is literally A mess one tooth Tommy."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto electrical service


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 2:00 PM


Description

Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Phoenix, AZ keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O Phoenix for honest, worry-free tire & auto service.


Reviews

Nov 14, 2024

Friendly staff, communication is great, service is quick! This is the only place I bring my truck for oil changes and tire needs.


Nov 05, 2024

Gracias amigo José y gracias amigo bigo tire por el servicio brindado


Nov 05, 2024

I had an appointment for an oil change, which they were ready for. Everything they were going to do was explained to me and the cost detailed. They were prompt in doing the oil change and I was through with a half hour.


Nov 05, 2024

Looking for a job hiring


Nov 05, 2024

This is honestly the best mechanic I have been too since owning a car!!! They care a lot about their customers and provide real and ethical services.


Oct 05, 2024

Great and friendly staff, fantastic service that waste no time to help customers! It’s a good place to take care of your tires!!


Oct 05, 2024

Had an amazing experience at Big O. Treno greeted us at the door immediately. He was fast and efficient helping me and my friend when her tire blew across the street.


Oct 05, 2024

Honesty goes along way with me .I appreciate the team at this location for not trying to bs like Midas ....this will be my go to location for any vehicle repairs...


Oct 05, 2024

I have been coming here awhile and have always been impressed by the service provided - I seem to always get help from Treno and he is one of the most customer service friendly and efficient people I have encountered though and want to shout him out, him and his team are great! 👍🏽


Oct 05, 2024

I went in on my lunch break to have my tire pressure sensor replaced. Rob was very friendly and informative. They worked on my car and got me in and out. They were very fast and efficient. They definitely have a new customer here and I will be referring my coworkers and friends to them!


Oct 05, 2024

People there iS nothing absolutely nothing free as far as buy 2 get 2. Your counter help couldn't explain why my p255 50 r 18 tires would be $800 even seeing the same cheap tire itself in add for $97.00 each ,she couldn't even look up after trying to scam me. Be careful how are those tires 200 a piece with your deal when she quoted 114 installed for 1 tire. Everyone needs tires and big o wants to overprice just cuz they can.


Oct 05, 2024

Rob.B was so friendly and helpful getting me what i needed done on my vehicle! highly recommend location


Oct 05, 2024

Started my day with a blown out tire and decided to come into the shop as I'm far from my regular shop. Best decision ever. All of the employees were very helpful, no bull, just good guys doing great work. Treno at the front was transparent and walked me through the process of getting work done through warranty. He took the stress off of my shoulders and managed it. I'd recommend this store to everyone- especially if you live on this side of town.


Oct 05, 2024

The guys are always Courteous. I don't have issues when making an appointment, I go to this location even if my car needs worked on, other than an oil change.


Oct 05, 2024

These ✨Awesome,✨ Kind, ✨Reliable, ✨Respectful, and ✨Trustworthy, ✨Non Arrogant ✨Guys, at 23rd Ave, and Bell Rd, Big O’ Tires 🛞 🛞🛞🛞 Have been Such a 🎚️🙏📖✨Blessing to 🌷Me. They’ve been sooo Helpful. I had My WaterPump go Bad, and Like two Days Later, My Battery 🪫 . They were on top of it, with their Respectfully 🍭✨Sweet Solution Oriented Spirits. Thank you, Awesome ✨✨✨You’s @Big O’ Tires. I Truly Needed your Help. I🌷appreciate you all, and Thank you alll The way to 💫Heaven. Be 🎚️🙏📖Blessed alll. Thanks again. I ♥️Love knowing that I can 🎚️🙏✨Trust You Guys.


Oct 05, 2024

This is a great location! Everyone there is super pleasant, Rob is a great guy who always does a wonderful job when I'm there, my brother and dad both go here as well for their service and any repairs!


Oct 05, 2024

This location is great. Fast and efficient. Treno and the team did a great job in my regular checkup, oil change was seamless and tire rotation also improved its overall longevity.


Oct 05, 2024

Went to the Nissan dealership and they wanted to charge me $1400 to fix a wheel issue on my rogue. Refuse service and took.it to Big O on bell and 23rd Ave where Rob and his team did a thorough diagnostic of the vehicle and found NOTHING wrong. Feel that because I am female the dealership wanted to take advantage. THANK YOU SO MUCH ROB AND TEAM!!!! Not only did you save me $1400 but you didn't even charge me a diagnostic fee. You guys are the best. Been loyal customer for years and will continue to be!!


Sep 05, 2024

Great Staff and Service !!


Sep 05, 2024

Great service in a timely manner


Sep 05, 2024

If you are a woman or if your child’s car needs tires, do not send them here. They took advantage of my 20-year-old daughter and charged her for a tire when her tires were under warranty. She told them that I purchased the tires and that they were under warranty. They told her they can’t look it up and she’s gonna have to pay for the tire. They didn’t even tell her to call her mom and find out if she has the receipt or anything. They just took advantage of my daughter. Then when I brought the paperwork in to show them it is under warranty I was told she would not receive a refund because it was too late. She went yesterday and I brought the paperwork in today. Then when I asked to speak to his boss he told me he doesn’t have a boss because he owns the place, which I’m pretty sure was a line of bs. I have been going to the same Big O for many years and I will never go back. If I could give them 0 stars I would.


Sep 05, 2024

Quick work. No complaints.


Sep 05, 2024

Treno and all the staff that have worked on both mine and my husbands cars are amazing. Super nice, professional and willing to make sure our cars are fixed properly. I always come here & have referred friends and family. ☺️


Aug 05, 2024

Excellent experience.Fair prices! On time! They are honest and pay attention to details! I will be back! 5 star!


Aug 05, 2024

For fast , friendly and a quality job, I highly recommend going to Big O in Bountiful Utah!


Aug 05, 2024

Treno & Rob at Big O were amazing! My A/C was blowing cold out of my driver side but hot everywhere else in my SUV. I called and they were able to get me an appointment to inspect it within 30min. They took my vehicle in right way and checked my vehicle for any leaks and diagnosed it FREE of charge! They were able to recharge my AC and get me back up and running with ice cold air! From when I called to make the appointment, to picking up my vehicle was less than 2 hours! I would highly recommend this Big O Tire location for any of your vehicle needs!


Aug 05, 2024

Treno and Rob had great customer service! I had a problem with my transmission pan and they got me in quick and for a fair price! Their manager Chop was very helpful with deeper info about my maintenance as well!✅


Aug 05, 2024

Treno definitely is such a chill dude, appreciate his confidence and willingness to put in the work.


Jul 05, 2024

Came in on my lunch break and was helped by Treno who was really kind and attentive They took my car in and resolved my issues under 30


Jul 05, 2024

Good team of dudes here. They didn't have the right size tire when I brought the Civic in but they ordered and installed them same day. They're pretty up front about pricing and the pricing itself is somewhat reasonable. I've been bringing my last car and my new car here. They're my tire folks.


Jul 05, 2024

I won’t ever go to another Big O Tires after how well I am treated at this one, Rob is super helpful and informative about any questions or concerns you may have and they are quick to get your car fixed and get you on with your day. Awesome place!


Jul 05, 2024

NEVER GOING BACK!!! Have had nothing but issues since I took my truck in to fix squeaky brakes. First they tell me it’s the rear brakes and they need to get greased, then they say it’s the front ones and that the brake pads and rotors need to be replaced Rob who I spoke with on the phone GUARANTEED me that, that was the issue and for $406 they would fix it. Issue was still not resolved. Went back spoke with “CHOP” is the name he gave me, didn’t bother to take it in the shop like he said. They took it for a spin came back and said it’s the Rear brakes now that need to be replaced and there was nothing else that they could do. VERY DISAPPOINTED in their service took Rob’s word that he would “GUARANTEE” me they would get fixed. If I could I would not even give them 1 STAR


Jul 05, 2024

Nice man named Marcus took care of my car and got me back on the road quick.


Jul 05, 2024

Rob was awesome. Quick fix, exceptional service.


Jul 05, 2024

This location is great, wait times are decent and their customer service is really good. Treno at the front desk is always helpful every time I go in for my oil change. I’ve recommended this place to a couple of my friends as well. Quick and easy!


Jul 05, 2024

Trenton the guy up front was really helpful on helping me with my car issues and helping me on a price quote . They are very fast and really have good service. I’ll most deff come back for the good service.


Jul 05, 2024

Rob is truly a lifesaver! I was having issues with a coolant leak and needed to catch a flight from Las Vegas the same day. Needless to say, he took care of everything and I made my flight that afternoon!!


Jul 05, 2024

UPDATE: After almost ruining my engine in 113 heat, I gotta update my review. Rob is THE MAN!! Since last summer, I've had issues with my AC. Of course, I procrastinated (because 4 other mechanics couldn't figure out the problem). But ROB FIGURED IT OUT!! And my car AND the AC have been running like a champ!! These guys are now my go-to for anything I can't do myself!! It took me YEARS to find a great, solid mechanic. These guys were worth the wait. ORIGINAL REVIEW: After ALL of the places I've been to for tires (and I've been to a lot of places) this place is by far the BEST! I took my car in because I needed a new tire & spare. Tom was the one person who validated my brother's suspicions, I have staggered wheels. Tom is the BEST when it comes tire knowledge. I have a certain driving style & Tom was able to fit tires just for me. I LOVE my new Nittos!! This place is my new "go-to" for car maintenance. 👍👍