Big O Tires
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Review highlights
"… truck, but Chris at Big O Tires got me setup and took care of the oil change on the spot. Great service, clean facility, and friendly staff—I highly recommend them!"
"Great customer service, car service and pricing!"
"Got quoted a decent price, when girlfriend went in they wanted 200 more dollars."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
1975 W Happy Valley Rd
Phoenix, AZ, 85085
Phone number
Call: (623) 688-1889Website
View websiteHours
Sunday
9:00 AM - 4:00 PM
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:00 AM - 4:00 PM
Description
Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Phoenix, AZ keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O Phoenix for honest, worry-free tire & auto service.
Reviews (37)
Feb 06, 2025
Great service, great mechanics! Thank you for providing great service to my car all the time!!
Feb 05, 2025
Always great service and knowledgeable mechanics and desk staff. I trust them to not sell me unnecessary repairs. Big O has never done me wrong.
Jan 24, 2025
Thank you Big O- Kevin Stewart the manager is a true professional! I’m a customer for life!
Jan 17, 2025
Everything seemed so rush. No personal time to talk and ask questions about my oil change.
Jan 17, 2025
Pulled up for a quick tire check and Dave was super friendly and helpful. Thank you!!!
Jan 10, 2025
Big O Tires is a great place to get your car serviced. I’ve never had any problems with this company. They have been servicing my car for years. Everyone is friendly and professional at all times. The ultimate is they have always done a great job on my vehicle!!!!! I highly recommend Big O Tires! “Way to go Big O”
Jan 10, 2025
Guys are the Best!
Jan 10, 2025
Outstanding choice for all auto service, not just tires. Professional service by highly skilled service personnel makes coming here a breeze. See service manager Rob & he’ll ensure you have an exceptional experience.
Jan 07, 2025
Battery needed replacement, Big O stated that it would be a greater cost to replace the battery with an Interstate battery. My last battery was an Interstate battery. I stated that yes, let’s replace with another Interstate battery due to the heavy use of electronics that I use everyday in my work. Best place to get an Interstate battery. Love their work and very respectful! Thank you Kevin st Big O tire!
Jan 07, 2025
Called in to get a tire repair done sat in the waiting area kid got in car pulls it in then proceeds to back it out of one bay to pull into another while I'm observing through the window gentleman pulls tire off leans tire against machine for no reason sprays down another bay and I watch him drag his feet. If big O prides themselves in quality and punctuality this location isn't it a disgrace to the industry. 1/03/2025. Worst experience ever
Jan 07, 2025
Came here for help on older car with tires, brake, and alignment issues. Michael and the entire staff are awesome. The guys in the shop are friendly and helpful. The reps at the front desk are knowledgeable and honest. Have heard them tell 2 different customers in the last hour that a more expensive option, one recommended elsewhere, was not needed and they were able to resolve the issue doing xyz which was free to the customer in one case. I will make sure to go out of my way to come up here with anything they are equipped to handle going forward. Seriously come up here and ask for Michael or Rob. You’ll be very happy you did.
Jan 07, 2025
I gave the garage 5 star because they do as the they say awesome set of guys working their very positive, polite, awesome attitude, clean place and most of all get the job done! You guys rock keep up the good work.
Jan 07, 2025
I went here on the recommendation of a mechanic for an alignment. They were great and got me right in for my appointment. Very personable, and was done quickly.
Jan 07, 2025
Logan was very helpful and professional. I walked in on saturday afternoon he helped me pick out tires and ordered them for me that day. Come Monday, I brought my truck in, and he immediately had somebody working on putting the tires on. I was out of there in less than 45 minutes. The entire team was professional and efficient I will definitely be back for any other tire/ brake needs in the future.
Jan 07, 2025
Made an appointment was taken in promptly and my car was done in less than forty minutes... That was an oil change and multi point inspection and top off off fluids and rotate tires...excellent
Jan 07, 2025
Recently I brought my car here for an oil change and had a super positive experience. Then last night, my Jeep completely died on me and the team here was SUPER accommodating. They replaced both batteries for me the next morning, even though I'm sure they already had a super full schedule. Robert here was the best throughout this process and just for that reason I will be coming here for all of my car needs!!!!
Jan 07, 2025
Rob was great to deal with.
Jan 07, 2025
Service was fast and friendly!! ⭐️⭐️⭐️⭐️⭐️ I will Definitely refer my friends and family.
Jan 07, 2025
The guys at the 19th Ave & Happy Valley are always awesome, my favorite Big O guys! The car is great as always after every visit, and they ALWAYS call or text to check on the car's performance no matter what the service was. No matter where I live, I will only go to this location.
Jan 07, 2025
The staff here always takes care of me and gets my truck fixed up for a very reasonable price, both parts and labor.
Jan 07, 2025
The team at Big O tires is very helpful and have topped up my low tires with air numerous times. They are always quick and easy to work with They also have repaired two punctured tires for me and I was able to get appointments the same day for both.
Jan 07, 2025
Zero stars! There was confusion about what oil I was supposed to get. I told them 20 wt synthetic. The guy at the counter told me 30 wt. So witch one did they put in? Neither! The paper they printed up said they put in 5 wt. I guess I will sue them if it ruins my engine. So don't go to this place. They don't know what they are doing.
Dec 07, 2024
Always professional and honest!
Dec 07, 2024
Fantastic experience with Michael Gruentzel who helped me with a flat tire. Everyone was kind and service was quick. Highly recommend Big O Tires on Happy Valley
Dec 07, 2024
Friendly, knowledgeable and responsive team!
Dec 07, 2024
Great job , thanks
Dec 07, 2024
Great service. Timely service. Tire balance is perfect!
Dec 07, 2024
Great shop. Very nice staff. I, like everyone else, am in a pickle right now. They were very accommodating. I needed 4 tires, bad, and they helped me with financing and 4 new tires. Great price and easy financing made this a very exceptional experience. Thank you Big O
Dec 07, 2024
Had New front tires back brakes and rotors done. Oil change Spark plugs and Radiator flushed out. The front desk customer service was excellent. The price is fair and of competitive market value. I absolutely love the way a timed it out to the minute of the work being done overall this is a very knowledgeable and caring staff from the front desk all the way down to the bottom trainees. They were absolutely honest and had integrity in their work!
Dec 07, 2024
Had a tire going flat, they patched it quickly and at a reasonable price. Can't ask for more than that.
Dec 07, 2024
I stopped in on Veterans Day and the guy that helped me was so rude it was unbelievable. Yes, they were busy due to the buy 2 get 2 sale and i don’t believe his attitude was personal. But it told me Big O does a poor job of customer service training. I mentioned to him I purchased my tires at another location and he snapped at me “ We can’t see what you purchased at another location, they should have told you that!”. Very disappointing experience.
Dec 07, 2024
The guys here are squared away and trustworthy
Dec 07, 2024
They've made things really simple for me the multiple times I've gone, appointment or not. There's also a pizzeria across from it that sells beer if you want a drink or something to eat.
Dec 07, 2024
Trustworthy mechanics
Dec 07, 2024
Very happy with the service they provided.
Nov 07, 2024
I’ve used Big O Tires at the Happy Valley location for various services over the years & I have always been very happy with their work. They are honest, conscience, I feel that they have my best interest in mind. I am confident in referring them to others.
Nov 07, 2024
My wife took a car to be looked at for an older lady and they were great! They gave the older lady Fran a great price for her car. They even drove my wife back to her truck while they fixed the car. My wife said the entire staff was very nice. I will recommend this place to everyone.