Big O Tires

Nov 06, 2024

Started going to this store when we moved from from H-Town a few short years ago. I had to step away about two years ago and go to another Big O Tires store a bit farther from my home due to lack of professioanalism and a lack of good managerial skillls. I recently returned to this location for a quick tire rotation and noted that Robert has things well in hand. He was courteous, professional and demonstrated strong customer service. Good that I don't need to drive as far any longer. Strong automotive technicians do not always make strong business store managers.

Oct 27, 2024

I never give reviews but this place deserves more than 5 stars. The manager took my truck in. I needed 4 tires mounted and balanced and a wheel alignment. They worked with me and we're super polite and respectful. Got it done. Even stayed 1 hour past closing to make sure it was done right. My phone died while I was there and he let me use his charger. Definitely coming back for any other service I need.

Sep 27, 2024

Blake and the whole team at Big O are genuinely excellent. In the past I used to go to Discount, and these folks are head and shoulders above. They have earned a new customer for life! Thanks again

Sep 27, 2024

Had a great experience with Blake @ Big O Tires on Babcock. Got me in quick and help me find and secure the best deal on a new set of tires fast and easy!

Aug 27, 2024

Awsome serve 👌

Aug 27, 2024

Bring all my vehicles here fast efficient gets done right at the first time and a great value

Aug 27, 2024

Quick, quality service. Friendly staff. Great deals and prices. Took care of my truck and got me back on the road fast. Highly recommend.

Aug 27, 2024

Went in over the weekend to get some work done on my vehicle, it took some time but, considering what I needed done it was reasonable timing. while I waited the staff kept updating me on the status of my car. Staff was very informative and helpful, definitely recommend.

Jul 27, 2024

Awesome service price was right Robert made sure everything was taken care of. The technician Xavier was fast and friendly and made sure my truck was taken care of. If you need work done you should come check this place out.

Jul 27, 2024

I didn’t even buy my tires there and asked if they can swap my flattened tire with a tire I had previously purchased from another place that was not open at the time….they did so with no hesitation and fast enough that I was not late to work! Definitely have my business from now on!

Jul 27, 2024

Stopped in with my motorcycle front tire going flat. Manager was awesome and helped get me back on the road. Thx!

Jul 27, 2024

This is my second visit to big o tier they help me save 50$ on both visits plus insurance on my purchase helped by Blake they are my new tire store

Jun 27, 2024

Big O Tires was a great experience! Customer service was 10/10. They always take care of me there. Definitely recommend for your routine oil change!

Jun 27, 2024

Don't come to this place they will have you waiting for nothing had an appointment at 1 waited over an hour just so they could say there machine is not working right instead of letting me know when I got there

Jun 27, 2024

Outstanding customer service!

Jun 27, 2024

Went to get an oil change and tire rotation. Beware friends, mark one of your tires with chalk to make sure the tire rotation is being done because my rotation was never done. Brought representative out to my car and showed proof. He apologized but said that next time, he would make sure it was done. Horrible experience

May 27, 2024

Went to this location to get a tire on guarantee replacement. No customers at the lobby, made me wait like 8 minutes just standing there. Once they decided to give me the amazing opportunity to be listened (for the way the 3 employees treated me since my arrival, entitled pawns...) I requested the mentioned service and they just said "...I won't see your car for a while, if you still want to leave it here...". I was lucky enough to have something to do by the airport, so I decided to stop at their location on US281 and Mr. Johnny Aguirre, having a full lined up batch of cars for service, managed to get us all served promptly. It took me 25 minutes to get my car back with a new tire and ready to go, that's how America used to be, that's how you deserve to be treated. Avoid the Babcock location, not worth your money or good manners...

Apr 27, 2024

Decent prices, most sizes in stock... Good quality "value" choices

Mar 27, 2024

Good job Big O. Now I need a new oil pan. I gave you the vehicle all day and you still stripped the drain plug.

Mar 27, 2024

Good place for oil and tire change

Mar 27, 2024

Got new tires for the car

Mar 27, 2024

I work at a used car dealer and this shop has been amazing for the clients I have sublet for issues with their autos. From AC to Start issues they've taken care of us and QUICKLY. Blake you're amazing! Thank you

Feb 27, 2024

Every time I get my car for oil change and they tell me 45 min but make me wait for 1 hour and 30 min . I believe this is the last time I am coming to this location for oil change . Service is pathetic

Feb 27, 2024

Excellent customer service

Jan 27, 2024

Disappointing experience. The associate tried to say we needed a new tire per the DOT’s regulations which is untrue. Thankfully we were able to get to another business shortly after and get our tire plugged safely.

Dec 27, 2023

Good service kinda pricey

Dec 27, 2023

I got a great deal on a pair of tires. And the staff had excellent service and gave me great price.

Dec 27, 2023

Just awful! I came here to get a tire replaced and they replaced the WRONG tire. When I call to tell them what had happened, I got nothing but attitude and that I was the one who was in the wrong (probably because I’m a woman and they thought I didn’t know any better). After a few minutes of arguing, they finally told me to bring it in so they can see for themselves. Sure enough, I was correct that they had replaced the wrong tire. They finally replace the right one, give me a free alignment for my troubles, and I go home. Fast forward, I start hearing a rumbling sound and my car would shake when I would slow down/go downhill on the side of my car that they worked on. I took my car to my husband and his dad so that they could see what the issue was- they hardly tightened the lug nuts on the tire that they replaced!! My husband was literally able to undue them by hand. They tighten the lug nuts properly and the issues go away. It is a miracle that I didn’t lose a tire while driving and that my lug nuts weren’t damaged. I have never experienced this level of carelessness when it comes to getting work done on vehicles.

Dec 27, 2023

Ok loved it no doubt!

Dec 27, 2023

They did a great job and got the truck in quickly and started getting things sorted out. Would recommend them to anyone.

Dec 27, 2023

Went for an alignment. They were able to fit me in. Service was done in about 30mins and price was fair. Definitely will come back for future service.