Big O Tires

Nov 24, 2024

Hard to trust if I could rate 0 stars I would The little bald manager is very unproffesional and almost got dealt with but he needs to thank God I have a heart and didnt want to start trouble. When you get service double check their work and double check your service reciepts make sure you get what your hard earned money pays for.

Nov 20, 2024

I recently took my 2017 Dodge Challenger to Big O Tires for service, and I couldn't be more impressed! The service included new rear brakes, rear rotors, and a coolant flush. From start to finish, the experience was top-notch. Andrew, in particular, stood out for his professionalism and excellent customer service. He took the time to explain the details of the service, answered all my questions, and made sure I was comfortable with everything before proceeding. It's clear he genuinely cares about his customers and their vehicles. The work was done efficiently and with great attention to detail. My Challenger feels as good as new! | highly recommend Big O Tires for their quality service and dedicated team members like Andrew. I'll definitely be coming back for future maintenance. Thank you, Andrew, and the Big O Tires team!

Nov 06, 2024

Troy was awesome. Thanks for the great service!!!

Oct 30, 2024

I came just for an oil change. They recommended that I get an new cabin filter, a new engine filter, a battery and other stuff. The only issue is that this woman already changed her cabin filter and engine filter LITERALLY a couple days before coming to this shop to get an oil change. The only reason I don't do an oil change myself is that I don't have the equipment. Ladies, word to the wise, be careful when you come here. Know your basics or come with a guy. Not being sexist, but sadly this has happened to me multiple times before at diff places and its a different story when a guy comes with me or for me. And my battery was also recently changed too btw, so I don't need a new one. 😑 They didn't reset my miles for the oil change, so I did it outside their parking lot myself.

Oct 27, 2024

Had an appreciation Waited 1.5 hours car still not touched. No excuse nothing Stay away they don't care even with an appt total bs appt system means nothing

Oct 27, 2024

I am always happy when I go to Big O I don't know if it's the location but this one on Military Drive is the best

Oct 27, 2024

Very nice workers, always polite.But the last 2 times I’ve been here I have made appointments and still wait over an hour for my car to even be put in the bay. Took my car elsewhere for the oil change since I took time from work just for this.

Sep 27, 2024

Dulce is so nice and very patient with us we really appreciate her kindness. Tony is very informative and very sweet thank you so much for helping us with our needs.

Sep 27, 2024

Excellent service.

Sep 27, 2024

Great Experience always get me in and out in a timely manner. Team is very knowledgeable and always offer the best options for all our vehicles.

Sep 27, 2024

My go-to shop! I always go when Tony is there because he is the best! He is always honest, straight-forward, and gets my car back to me in a timely manner. The team is great and has yet to let me down.

Sep 27, 2024

Tony (store manager) was a pleasure to do business with. He and his team provided excellent service and informative feedback on the status of my vehicle's maintenance needs. Tony found a cabin air filter for my vehicle at a great price and was able to get it delivered right away. Many thanks to Tony and staff!

Sep 27, 2024

Tony Orozco was super helpful and had excellent customer service. It was a great experience and I will absolutely be referring family and friends.

Sep 27, 2024

quick, easy, and simple

Aug 27, 2024

Alway go out if their way to give great and timely service would 100% recommend.

Aug 27, 2024

This is the only place I take my cars/truck for alignments. The always do a great job in a timely manner for a great price. I get a before and after diagram showing where the adjustments were made.

Aug 27, 2024

Tony The One And Only took real good care of me. Legendary service here at Military location!!

Aug 27, 2024

Was a good place till this last visit. Tire was damaged by them they refuse to make it right

Jul 27, 2024

I go to Big O for all of my car issues. They have never let me down. Very knowledgeable and experienced. Small or big repairs. They do it all.

Jul 27, 2024

James is awesome

Jul 27, 2024

We have gotten our oil changes here a couple times and have never had any problems. The guys that work there are nice. It can take a long time but that's ok with me.

Jun 27, 2024

Went in they told me my strut was bad and they could do the work. And re do my Alignment. I said no. The manager said to go ahead and replace it. And come back and they would adjust my alignment.whent home got the part a few days later .installed it when back.the guy said the would look at it then comes and tells me my lower control arm is bad .and if I return I would have to pay again. They don't know whut there talking about.i will never use them again. And I will tell all my friends and family not to waste their time and money there just trying to get into your pocket!!

Jun 27, 2024

The way the manager was yelling at the customer was so unprofessional !!! You’re here to meet and exceed the customers requirements.!!! yelling out to the customers is unnecessary so what I did is just made a U-turn and walked out . reported it to the Better Business Bureau . Found out that they’re not affiliated with them so customers beware make sure wherever you go get service that they are in tune with the Better Business Bureau in case you have situations That will lead to mechanical issues..

Jun 27, 2024

Tony was amazing! I was able to stop in and he had me fixed up with in 20 min! Yall are the best !

May 27, 2024

Love the service here...they tell you all your service needs so that you can plan them out as you can afford them...very trustworthy. I highly recommend them.

May 27, 2024

Tony was enthusiastic and prompt with his assistance to replace the tire on my Maxima. Had it at the shop as promised.

Apr 27, 2024

Big Os did a fantastic job! This location is friendly and all employees are professionals. I really enjoyed my visit

Apr 27, 2024

Great service, friendly employees.

Apr 27, 2024

Great staff, fast service. I was very pleased with my experience.

Mar 27, 2024

Went in to get an estimate for new tires as I had suffered some road hazard damage while I'm a temporary work assignment in San Antonio. They had exactly what I wanted in stock at the warehouse and I was able to get an appointment for 8:00 a.m. the next day. Overall, it was one of the better experiences I've had getting my truck serviced.

Mar 27, 2024

took to long no oil sti ker alwzys. be hind time