BigSky Collision Centers

Dec 05, 2024

This is the best automotive body repair company. They do the best work. Every time I have had work done here you can't tell the accident had ever happened. I highly recommend this facility to everyone.

Dec 03, 2024

Big Sky Collision Center is an extremely thorough and professional auto body facility. The team there are all very considerate and they go the extra mile to be helpful throughout the process. Their communication was informative and consistent. Dee, Tom and, El Mero Mero himself, Xavier Murrieta are all consummate professionals who clearly take pride in the valuable services they provide the community. High quality workmanship is what you will receive when you choose to go with Big Sky. I highly recommend trusting your repair needs to the fabulous team at Big Sky and wouldn’t hesitate to do business with them again.

Nov 28, 2024

Big sky is Fantastic, they have the Most Kind People … They do Fantastic work, my car Looks like New. They Keep in Contact and send pictures.. They make you feel important . You can NOT ASK FOR ANY BETTER. IF YOU NEED HELP THESE ARE THE MOST FRIENDLY, GREAT WORK. YOU CAN NOT FIND ANY BETTER. Sandra L

Nov 21, 2024

Wonderful shop. Great attention to detail and optimal communication. They also handled correspondence with my insurance company. Treated me like family! I’ll return for any subsequent work I need done on my vehicles and highly recommend to anyone!

Nov 14, 2024

10 out of 10! Not only do they do what they say when they say, they believe in customer service. They are a true unicorn in an industry that rarely puts the customer AND service in front of everything else. Dee and Javier are the best in the business. Their reputation reflects why they have so many repeat customers. I hope I don’t need body work again, but if I do, I know exactly where I will go!

Nov 07, 2024

I unfortunately was involved in a car accident a week ago and this is the shop the at-fault drivers insurance is working with to do the estimate of repairs on my vehicle. I just want to shout out to Dee, who has been so patient and helpful during the process of setting up a tow for my car from an hour and a half away in sierra vista. I have not been involved in a car accident so this is all new to me and Dee has gone above and beyond to find answers and help, she even helped me figure out the insurances plans for my car rental 😅 which I don’t believe she had to do, so huge shout out to you girl! I’m confident that if my car should be repairable, I am in good hands!

Nov 05, 2024

Hard working people and Very Kind Especially the owner 💯really appreciate everything they done

Nov 05, 2024

I am extremely disappointed with the service we received from Big Sky Collision Center. Our vehicle was in their shop for over a month past the promised completion date, and throughout that time, we were rarely updated on the progress. We had to spend a considerable amount of money on rental vehicles because of their delays. To add to the frustration, we received a call at 4:17 PM on a Friday informing us that the vehicle was finally ready, giving us no time to pick it up before the weekend. This lack of communication and unprofessionalism is unacceptable. Upon picking up the vehicle, we discovered several issues, even after only a partial inspection. Here is a list of problems we found: • Rear decklid misaligned • Scratch on the left rear quarter panel • Debris in the paint on the rear bumper • Smudges on the rear door glass • Rear window was dirty • Three screws were found in the rear seat With the extended time they had the vehicle, these issues should not exist. Furthermore, they were not proactive in checking the accuracy of the parts received for the repairs. This overall experience was incredibly disappointing, and I would not recommend this shop to anyone looking for professional, timely, or high-quality service.

Nov 05, 2024

I judge the quality of work provided by a shop, by how clean and presentable the work area is maintained. The shop area was clean and well organized. I've seen shops in the past where tools were strewn all over the place and dirt and filth crusting up on the floor. Not this place.

Nov 05, 2024

If you live in Tucson or the surrounding area, this is the place to go for all your body shop needs. I honestly would drive from anywhere to have BigSky do my work!! As a customer, you are a member of their family and they treat you as such!!! Xavier knows his stuff!! He knows all the ins and outs of dealing with insurance and honestly gives the best price for private pay. He is so knowledgeable about this business and always advocates for the customer. Every one in the shop is friendly, professional, and makes you a priority. My car was in and out within the week as promised and they went above and beyond to clean my car and check everything over. I have dealt with other body shops and have never had this type of quality service. This is your hometown go-to!!!! I cannot say enough about how pleased I am. Thanks Xavi, Tom, & Dee!!

Nov 05, 2024

This shop is clean and professional. Our Honda Civic looked better than when it was new!

Nov 05, 2024

Very nice personal very helpful and kind like this company very much

Oct 05, 2024

A friend recommended this company for a repair to my son's car. A couple scratches on the driver's side and a replaced mirror for the driver. When somebody scratched the side of his car. The owner of the company swore up-and-down the insurance would cover everything and they only do the work the insurance covers and none of it would be out-of-pocket for us. 4 weeks later, he's trying to charge us storage fees because the bill hasn't been paid. The bill was WAY overcharged and the insurance was challenging it because the shop was claiming a lot of parts and work that were never done. They even charged to re-skin a door that was never done. It got so bad that we became the middleman between them and the insurance company. The insurance manager had offered if this place could show a single bill that was paid by any insurance company for the hourly rates they were charging, he would pay the balance out of his own pocket. The owner of Big Sky swore up-and-down that was their standard rate, but he could never offer a single receipt where it was paid. He then wanted us to pay the $500, on top of the seventeen thousand the insurance company had to pay for a couple scratches and replaced mirror. And when I finally picked up the car. They hadn't even replaced the mirror that they had charged for and it still had the temp mirror I had put on that I had taken from pick a part. A mirror the owner had claimed didn't match the car and charged the insurance to replace.

Oct 05, 2024

Big Sky Collision Center is amazing. They were transparent about the whole process while repairing our Highlander from extensive hail damage. Xavier made working with our insurance easy. They helped us with getting our rental car and returning it. It’s apparent they value and appreciate their customers. When we picked up our finished car they had gone above and beyond. The car was washed, detailed, and they even replaced a burnt out taillight for us. The shop is extremely busy so it will take time for your car to be finished, but it will be in the best hands and worth the wait. Xavier and his team are good, honest people. If our car even needs body work again we’ll definitely be coming back.

Oct 05, 2024

Blew past original estimated completion date and it’s costing me. As of the date of this posting it’s 2 weeks past. Poor to no communication. Promised to keep me updated but I heard I wouldn’t get my car when promised from my insurance company. Is avoiding answering questions about new date of completion.

Oct 05, 2024

From start to finish, excellent service!! They keep you up to date on th progress of your car and return it cleaner than when you left it. Good people, good work!!

Oct 05, 2024

Great service! They know what they are doing!

Oct 05, 2024

Great service, communication and craftsmanship.

Oct 05, 2024

Great service. Thank you for getting my car to like new and the updates along the way.

Oct 05, 2024

I took my car here because I was rear ended and had to replace my trunk door. I was very happy with the work they did on my car. The paint matches great and everything seems to fit just in place as it should. Very nice people as well. Would definitely recommend to anyone to needs collision repair.

Oct 05, 2024

Staff so nice a friendly. Made the car look great again! Thanks guys!:)

Oct 05, 2024

Xavier and his professional team were outstanding from the beginning of the process. Very timely and communicated effectively. Quality work done by all!

Sep 05, 2024

Cannot say enough good things about this business. Super friendly staff from the moment I walked in to the day I picked up my car. They are very meticulous and my car turned out amazing. Definitely would recommend to anyone.

Sep 05, 2024

First point of contact was great, very helpful and informative, they made the process very easy. Gave me a day for drop off and they did the rest of the work from there on, handle everything with the car insurance company. It was a long process only to due how much handle had been fine to the vehicle but every time I called they had an answer for me for this or that. Thank you bigsky!

Sep 05, 2024

Very great service professionals here at big sky. They took absolute care of my car, no more hail damage on the car and I'm happy to look at it again! Would highly recommend them to anyone needing their cars repaired

Sep 05, 2024

Xavier and his staff were just amazing! The person at fault backed into my 3 and a half month old 2024 Hyundai Venue's rear bumper. Just got my car back from Big Sky today and it looks like nothing ever happened...it's Brand new again! And they completely detailed my car! They also handled all the claims insurance stuff for me. I'm a very happy customer!

Aug 05, 2024

A part of my front bumper came loose on the passenger side and I was stressing about getting it done due to being afraid of how much it would cost. Finally I bit the bullet and decided to go here to get some help since my stepdad had a great experience and due to the 5 star ratings on here. I was seen to immediately and got some help from one of the guys that work there. It turned out to be a very minor thing (thankfully) but if I ever need help again, I’m heading here. I wish I would have gotten the kid’s name but I just tried to shower him with appreciation. They are busy for a reason! Thank you! Thank you!

Aug 05, 2024

Always great service! :)

Aug 05, 2024

Highly recommend Big Sky Collision. Xavier and his entire crew give 100% to their customers and treat them like family. It's hard to find customer service like this anymore. Repairs look awesome and we're finished a day early. Can't say enough good things about them!

Aug 05, 2024

I am very impressed with the work that was done on the car. Staff are very professional and provide weekly status and pictures of the car.

Aug 05, 2024

I brought my car in for a rear window and glass repair. When we picked up the car, not only was the repair perfect, the entire car inside, outside, and motor had been cleaned and detailed. It looks like the day I bought it. Big Sky worked seamlessly with our insurance company and kept us informed during the whole job. I recommend them highly to anyone and everyone and they get a 5 star rating from us.

Aug 05, 2024

I took great care in selecting a business to repair the rear bumper of my less than one year old vehicle that had only some paint/aesthetic damage. It was worth my paying out of pocket given the age of my vehicle to have a quality and gold standard job done. I chose Big Sky for a couple reasons but primarily due to it being privately owned and not a big chain/corporation and also due to the positive customer reviews on all platforms. Xavier and his family business did not disappoint. From intake to delivery back of my 2023 Lexus GX460 I received what I would call nothing less than 'white glove' service. Bumper repair on a new vehicle is not an inexpensive journey, particularly with not being able to get around ADAS/calibration post repair but Big Sky was up front with me upon quoting me services and the entire job/process was worth it to me. They sent me photo's throughout the process, to let me know what was happening and ensured that my vehicle upon check in would not be tagged as collision given it was not with today's systems with vehicles and reporting being so intertwined. The bumper repaint was flawless and they did an top notch job. The real icing on the cake was when I took delivery back of my vehicle and it had been fully detailed (it literally looked better than when I had dropped it off) and there was this lovely touch of a thank you note, information and a bag on the front seat. You truly can't beat quality and care in business these days and that is what you get here. I dealt mostly with Xavier and Dee, both of whom were incredibly engaging, knowledgeable and know how to deliver on service.

Aug 05, 2024

Super friendly!! Amazing people !! Did great !! Javier is so fun and the car looked great!! Highly recommend!!

Aug 05, 2024

This is a wonderful place to come get your car fixed. My girlfriend got her car fixed and they took car of her and didn’t tey to rip her off. My go to mechanic.

Aug 05, 2024

Very helpful and very nice!

Aug 05, 2024

Very respectful and quick response and lots of pics and vids on updates

Aug 05, 2024

Xavier was wonderful to work with. He sent updates with photos regularly and dealt with the insurance company. I would highly recommend this place. He really worked hard for me to get my car back in great condition.