https://cdn.trust-mechanics.com/photos/RN8mvjuJRlDnmBS0o5IL/3013e792-6e28-4b98-8487-85f4726337aa_720x720

Bill Knight Ford Service

5

4

3

2

1

3.8
(43 reviews)
Review highlights

"Quick lane was awesome. Took my truck in to have the oil changed on a Saturday and it was a pleasant experience. Nice clean waiting room."

"They treated me like a valued customer and made me feel like part of the family."

"Can be a bit of a delay on the work, but everyone is swamped right now."


Overview

Categories

Auto repair shop, Auto tune up service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM


Description

Ford owners in Tulsa and the surrounding areas know their vehicles deserve exceptional care. At Bill Knight Ford Service Center, we provide expert service and maintenance tailored to keep your Ford running like a dream. Our state-of-the-art facility features cutting-edge technology and a team of Ford-trained technicians dedicated to delivering outstanding service. We utilize genuine Ford parts to ensure optimal performance and longevity, so you can enjoy the full potential of your vehicle for years to come. Whether you need routine maintenance like oil changes and tire rotations or complex repairs, Bill Knight Ford Service Center is your trusted partner for all your Ford service needs. Schedule your appointment today at Bill Knight Ford!


Reviews (32)

Jan 23, 2025

With the exceptionally amazing team work of Todd Roller and Mike Driver my wife and were driving off in our new dream car in less than two hours! I highly recommend Bill Knight Ford


Jan 09, 2025

I can't say enough great things about the Bill Knight Ford Service Department! After experiencing several issues with my Ford Raptor R from the original dealership where I purchased it, I decided to take it to Bill Knight Ford. From start to finish, they went above and beyond to take care of me. The service team not only diagnosed and resolved the issues with my truck, but they also went out of their way to provide me with a loaner vehicle, keeping me on the road while they worked. They handled everything seamlessly, with no out-of-pocket cost to me apart from regular maintenance. What truly sets Bill Knight Ford apart is their commitment to exceptional service, even though I didn’t buy my vehicle from them. They treated me like a valued customer and made me feel like part of the family. It's clear that their focus isn’t just on the sale but on taking care of customers long after. Because of their outstanding care, I know my next vehicle purchase will absolutely be from Bill Knight Ford. If you're looking for the best dealership in the country with a service team that genuinely cares, look no further. Thank you, Bill Knight Ford, for making me a believer for life! ⭐️⭐️⭐️⭐️⭐️


Nov 06, 2024

Anselmo and Mitchell were amazing! Service was fast and well done! Thanks yall!


Nov 06, 2024

I was totally shocked! Being a lady, going into a repair shop, to me it's worse than a yearly doctors appointment 😉. Ya just know it's going to be a crazy list of things you don't need.... NOPE NOT AT ALL. Marco, was very honest with me the entire time. Gears shifting when I would take off and slow down....I thought new transmission....I thought $1000.00's of dollars.... It had been a couple of hours and I was getting concerned....so, I called technician, Marco who checked me in.... when he said they couldn't find anything but a weak battery...I almost fainted! That was it, no high pressure replace this or that.... just the battery. Ladies, I recommend Bill Knight Ford Service Shop for car repairs....and ask for Marco! Thank you!!!!


Jul 06, 2024

The “Quick Lane” at Bill Knight is great if you need an oil change & tire rotation or any other quick service. The waiting area is clean and quiet and the staff is friendly. Our Ford advisor, Anselmo is knowledgeable and attentive to our needs. Highly recommend!


May 06, 2024

Don't take your 2020 F-150 here, for a ford dealer they no nothin about fords. They can handle replacing a mirror or changing oil that's about it. Oh yeah or an air filter. Anything more and your gonna get the run around.


Feb 06, 2024

I will never go back to this place for service . They had my vehicle all day and was supposed to fix a warranty part and oil change . I get a notice that my vehicle was ready and viewed the invoice. The only thing that was done was the oil change . I had no notification that they couldnt to get to my vehicle or fix it . Don’t go here … these people do not care about you just them


Feb 06, 2024

Super friendly people


Feb 06, 2024

Awesome experience with salesman, but when got home had someone else's contract information on scan drive.


Feb 06, 2024

Best service dept in town


Feb 06, 2024

Drew is always very helpful and professional. Keeps me updated and always makes sure my truck gets taken care of.


Feb 06, 2024

Great customer service. Thanks for delivering my vehicle to my home too


Feb 06, 2024

I’ve had my diesel F250 there for brakes and shocks for 10 days now. When I scheduled my appointment I specifically stated what I needed done. They have had my truck now for 10 days and it still has not been “looked at”. While I understand being busy and possibly understaffed I have contacted my service advisor and the manager trying to obtain additional information as to when they might be able to look at my truck but have not received any response. This is very frustrating and disappointing


Feb 06, 2024

Miranda was my service rep, she was amazing. They sent me a video of the mechanic working on my Bronco. Price was less than going to any quick-oil change. I waited for my vehicle, no hard sell for added services. I highly recommend taking your Ford here for service.


Feb 06, 2024

Ok we had our car serviced last year but they forgot windshield fluid and we were traveling by car in a time when we really needed that and had to hunt different stores in unknown cities for washer fluid at freezing tolerance. Car is currently there now and we’re going on day 3. It’s our only car and they are completely overbooked. Why do you over book??!


Feb 06, 2024

Poor customer service.


Feb 06, 2024

Quick lane was awesome. Took my truck in to have the oil changed on a Saturday and it was a pleasant experience. Nice clean waiting room.


Feb 06, 2024

Sad when the dealership a mile from your house is this horrible. The worst part is they DO NOT CARE that they have horrible service. Vehicle has been there several times, weeks each time, and nothing. Even when escalating to the "customer service" manager she was even less helpful. Avoid this service facility.


Feb 06, 2023

Customer Service ( Cody Cox ) was amazing! Out of town an they made sure I could get in and out quickly. Now that being said it was quite pricey!!! $276$ just to do a diagnostic was OUTRAGEOUS! That being said, I paid an at least felt safe to drive home.


Feb 06, 2023

Did a great job on my vehicle.


Feb 06, 2023

Everything went great and they provided a loaner vehicle. Also, very pleasant folks to work with. We were very happy.


Feb 06, 2023

Good help


Feb 06, 2023

Got my sister's truck in and out with a warranty fix on a 2018 Kung Ranch NOX Sensor issue and they don't even live in OK.


Feb 06, 2023

Kaitlyn and Jamie in the collision center are phenomenal!! Can be a bit of a delay on the work, but everyone is swamped right now. Cut them a break, as they can't get parts sometimes, either. Also, turn in at the light, DO NOT ATTEMPT CROSSING MEMORIAL!!


Feb 06, 2023

Received notice of recall repair needed for 2022 Superduty. Called and scheduled appointment months in advance. Left vehicle on a Tuesday for a few hour repair. We were notified another issue we had reported at time of scheduling was not recorded. Heard via text @ 4PM on Friday that they would be in touch early the next week... Unsat that any dealer would "assume" a customer could be without their vehicle for that duration of time without prior notice... as someone wh0 is also in the customer service business let me say I am not impressed and any of my customers would be taking their business elsewhere next time.


Feb 06, 2023

They are trash!!!


Feb 06, 2022

Got to love Bill Knight Ford. They go over the top to take care of there customers. If there is a problem Mr. Bill has the man in charge that will help you.. Thank you Mr Kelly you Run a tight ship...


Feb 06, 2022

I left my Truck for “quick lane” oil change and tire rotation. After 4 1/2 hours they had not touched my vehicle.


Feb 06, 2022

I recently had my 2016 Ford Explorer in for service when the power liftgate would not open. While the repair took several days, Curtis the service writer kept me updated daily on repair progress which i appreciated very much. The professionalism and attention to customer service has always been outstanding every time i visit Bill Knight Ford!


Feb 06, 2022

If you order 3 keys from Bill Knight Ford Service, they will need 11 days to make your keys and charge you $590. After you pay they might need 20 minutes and two employees to find your car. When they bring your car to you, they may forget to include the keys you ordered. If you have a problem with having too much money and too much time, they can fix that for you. I wouldn't trust this place for anything important. Plenty of other Ford dealerships in town.


Feb 06, 2022

Super busy. Be prepared for a lengthy wait if you're getting an oil change. Fair prices in parts department


Feb 06, 2022

There pretty good so far. There extremely busy! hey that's good.