Bimmer Rescue

Dec 06, 2024

Special thanks to Tom and Chris for identifying the issue and completing the repair correctly while taking the most cost effective approach. Really saved me some💰💰💰💰

Dec 04, 2024

I’ve been coming to Bimmer Rescue for all my repairs for my beautiful (but problematic) Mini Cooper. They came highly recommended by other technicians in the area and I see why! Skip is so kind and really takes the time to explain to explain what exactly is wrong with my car, the solutions, and provides a clear timeline on when the repairs will be accomplished. I know I ask a lot of questions and I cannot emphasize enough how patient Skip, and everyone at Bimmer Rescue is! Prices are fair and clearly explained - which is not surprising because they’re so upfront and honest. Highly recommend coming here for your repairs, especially if you have a Mini Cooper!

Nov 30, 2024

Bimmer Rescue came recommended to me by a guy who races BMWs. They’ve kept our “forever car” and the ones in between going strong for years. Once you find mechanics you trust, you hang onto them.

Nov 23, 2024

Chris and the entire crew that I interacted with at Bimmer Rescue were phenomenal!! I was blown away when an Uber ride was ordered for me on the house. My car is running and performing like new. I highly recommend Bimmer Rescue!!

Nov 16, 2024

Bimmer Rescue helped me save my rare Mercedes C300 6 speed. They listened to my issues and followed up until all my issues were resolved. Techs were polite and professional.

Nov 16, 2024

I had an awesome experience having my vehicle serviced. Everyone was very knowledgeable and transparent about what was needed and what future needs could occur. I definitely intend to continue bringing my vehicle here.

Nov 09, 2024

Very professional and provided great communication on what needed to be done and when. Provided a full estimate of the work to be done and costs. Would recommend!!!

Nov 09, 2024

You guys are great, you do great work and I recommend anyone with a BMW or any German vehicle to go Bimmer Rescue. Thanks for your great service

Nov 07, 2024

Great communications, Chris and Skip are great people to work with. Decided to try something other than the Mercedes dealership and found this a great alternative!

Nov 07, 2024

Great job Bimmer on my BMW. Very good customer service and great communication!!!!

Nov 07, 2024

Great service and communication!

Nov 07, 2024

I'm very pleased with the quality of service that I received. I came in with a leaking sunroof issue and Bimmer Rescue, promptly, identified and resolved the issue. Great customer service!!!

Nov 07, 2024

Word to the wise. Took our daughters Mini Cooper to Crown Mini for a check engine light. They quoted us an amount. I then wanted to verify/confirm that it was all encompassing and called up Bimmer Rescue and they did a second look for free along with a free health inspection of the vehicle since we had just bought it. On their list they confirmed what Crown Mini said. Their list included items that were Good, some were not required at the moment and then about 4 to 5 items that were required. Those required items lined up with what Crown Mini said. My husband and I talked to Skip and we moved ahead with repairs of ALL required items costing a certain amount. Through our conversation I kept asking - this is for ALL required correct? Because I wanted to make sure. The car a week later is ready for pick up, and I ask again for an invoice that includes a description of all the repairs for my records. Lo and behold, Bimmer Rescue repaired only two items from the required list. Mind you they weren’t even the items that would have stopped the car from working. I call Skip and and ask about it and he saying that’s all they fixed for that amount. So I ask how much it would be to fix the main thing that could stop the car from running and he quoted $2900. For a water pulley and belt. Which they confirmed from Crown Minis inspection. Which Crown Mini was willing to fix for $500 according to their invoice. Why would Bimmer charge an exorbitant amount is beyond me. A couple days later after bringing the car home, it starts leaking oil! I checked our cameras from before we took the car to Bimmer and there were no oil stains. So again I call Skip and ask pretty much - what the hell?? I ended up taking the car to Crown Mini to fix the water pulley and belt - which they fixed for $500 by the way, and I asked them to look over Bimmer Rescues work. There was oil everywhere from a loose bolt that had not been tightened! they did the work then didn’t clean up after themselves. Oil all around the engine and underneath plus the loose bolt that was causing the oil leak. If that isn’t shady as hell. Because Bimmer didn’t repair everything they said they would, we ended up paying more to them than we would have at Crown Mini for the same service. Crown Mini cleaned up the car from all of the oil and tightened the bolt. They fixed the most important thing that would have stopped the car from running. Bimmer gave us a cute little health inspection sheet with no prices. So we , unfortunately, went off Skips word of what was getting fixed. I feel that Bimmer took advantage of folks that didn’t know much about cars by doing this then thought we would be dumb enough to have them do it again. By not providing a listing of prices and what would be repaired with a total amount , that’s dishonest on their part. So if they can’t provide that to you - I would reconsider getting work done by them. Also, being quoted an amount that was nearly five times more was ridiculous. I’m not sure what the hell he was thinking when he did that. So word to the wise and moral of the story. Beware of the smooth talking Skip. Get an invoice BEFORE payment with all the things they will fix and a total price. They did not do that for us and took advantage. So maybe Crown Mini charges a bit more but you know what I rather pay for the work quoted than to listen to some hoodlum who’s just there for the money talk us into half-work and then on top of that leave us with what could have been more shadiness on their part had I taken the car back to them. Who knows what he would have said was wrong with the car through the oil leak. For all I know - they did loosen the bolt on purpose. Because thinking back on it- Skip was quick to say - bring it back today! And we can get this squared away. Shame on you Bimmer. SMH.

Nov 07, 2024

Had bad luck with mechanics in the past. But have always had excellent service and information given to me here. Saved me a lot of time and money with my last vehicle and love taking my new one here now.

Nov 07, 2024

Highly recommend these guys. My Audi S4 is my baby and they provide great service, are friendly, and most importantly, I trust them. Thanks fellas!

Nov 07, 2024

I bought my 2022 GLA250 here for an oil change and also did all the recommendations from the health check of the vehicle which includes alignment, engine and cabin air filter change for the first time and am very pleased with the service and work. Price is fair. It saved me more than half the cost I would have paid getting these repairs done at the dealership. Highly recommend and would come again.

Oct 07, 2024

Great people, service friendly, give you full details of your vehicle. Transparent and good at what they do. They seem to be based on my experience honest and good at their jobs. What more could a person ask for? Friendly…it is icing on the cake! And you get that here too!

Oct 07, 2024

I came in with emergency before road trip . Skip provided great service - worked me in in less than 24 hours, ordered part, installed and came in under estimate !

Oct 07, 2024

Nigel is perfect now!

Oct 07, 2024

Skip was so helpful. 5 star service all around. I’ll be taking my car to Bimmer Rescue for service and repairs going forward.

Oct 07, 2024

The service at Bimmer Rescue is professional yet warm. Skip was amazing. I appreciate his willingness to go above and beyond!!!

Oct 07, 2024

Tom was great And everybody there was super nice. They did a good job on my supra. I would definitely recommend them!!

Oct 07, 2024

Awesome service! Car was done before the promised time and I was contacted to let me know. Very good people to deal with 😊

Oct 07, 2024

Communication and service was excellent! I will definitely be recommending Bimmer Rescue to friends and family!

Oct 07, 2024

Excellent service - upfront and fair pricing, quality materials, speedy repair time. Very pleased!

Oct 07, 2024

Great customer service!

Oct 07, 2024

Great team!

Oct 07, 2024

If you are serious about your car, this is where you start. Work done right, solid communication, well thought out after hours drop off and pick up plus they warranty their work as long as you own the car. I bought a seriously neglected BMW w great potential and tried two neighborhood shops: neither was up to the task and worse, neither would say it. After wasted time and money I moved on to the pros at Bimmer Rescue. They gave me the good w the bad, corrected 2 previous owners worth of bad maintenance and best of all, now we have a plan to totally "unclapp" this ride and keep it running RIGHT for years to come.

Oct 07, 2024

Skip is the best

Oct 07, 2024

Very accommodating—-great service at one half the cost the Dealer charges!

Sep 07, 2024

Bummer Rescue is the place to go for excellent service on your BMW, Audi or Mini. General Manager Skip Khoury hooked me up again today!! Had my car in about 3 weeks ago and he recommended a battery test at that time. I declined in an effort to save money but sure enough I began noticing a hesitation upon starting over the last few days and knew I should’ve taken his advice and had the battery checked. Made an appointment for tomorrow but dropped it off at noon today. They replaced my battery and had it ready by the end of today!!! What a fantastic surprise, no hassle and no worries. 5 stars earned, many thanks to Skip and Bimmer Rescue

Sep 07, 2024

I woke up the other day with a warning light in my Audi Q5 that the coolant level was low, popped the hood and sure enough it was low. I called Bimmer Rescue and explained the situation to the manager Skip, he calmly explained a few possible scenarios, the cost to do a pressure check and offered me a loaner immediately while they fit me in that same day. Later that day Skip informed me of the work needed and pricing in a very patient and non-pushy manner. I agreed to proceed and my car was done the next day at 12:30pm! Having two small children and a career can certainly make car troubles stressful in the middle of the week but Skip alleviated all of the stress for me by listening to what I needed, being patient, and offering the loaner. My life was minimally interrupted and my car was fixed in around 24 hours which is beyond what I could ask for. I felt the pricing was very fair (it was several hundred dollars less than what Audi quoted), the work was done VERY efficiently and the customer service and care was top notch. I would absolutely recommend them without hesitation and plan to go back anytime I need work done. Thanks Skip and Bimmer Rescue!

Sep 07, 2024

No doubt the most professional, effective and easy visit to a car repair shop I have ever experienced. Prompt, courteous and delivered on time with the work done well. Would recommend to all of my friends and family.

Sep 07, 2024

Skip is amazing! Very friendly staff and accommodating! Great atmosphere! They serviced my ‘17 GLE 63s AMG with care! Highly recommend Bimmer Rescue! Thank you!!