Birmingham Benz Inc

Dec 06, 2024

Straight shooting, quick turnaround. No Star software machine, but if you have a less than new vehicle Paul will give it a shot. Somehow he missed the memo on a requirement to be either condescending or a convivial thief that most Fatherland mechanics seem to have. He's a good guy. Recently I left my car for brakes. It was grinding in front and a rotor was scored. They are big cross drilled AMG units and I was prepared for an eye watering invoice. He called me after a bit to explain I'd picked up some debris....brakes were fine, no charge. Just about any other place would have performed the (unnecessary) work I'd requested. Good Shop!

Nov 07, 2024

Fantastic ppl fantastic work at a super steal of a deal for labor

Oct 07, 2024

A great repair shop to take your Mercedes to . Paul the owner is a great guy

Oct 07, 2024

Great customer service, took care of my car and kept me informed.

Mar 07, 2024

If you can't afford the dealership, bham benz is the next best place they are certified mechanics,and very professional

Mar 07, 2024

The staff is extremely friendly and accommodating. They proved a schedule A maintenance on my car and did not attempt to up sale me. The price was significantly less than where I had previously been taking my car for service. I highly recommend them

Mar 07, 2024

This person was rude and unprofessional

Jan 07, 2024

Paul is a very honest worker and the mechanics are all very good at what they do. One of the best shops out there

Dec 07, 2023

In the middle of our road trip to our fathers funeral in New Orleans we broke down in Steele. Called Mercedes dealership and was told couldn’t get to our car for a week. Called Birmingham Benz and said bring her in. We got towed and Paul fixed our ML350 in a few hours so we could get to our fathers funeral on time. Was the best experience ever. Excellent and professional service. They went over and above all expectations Love them

Dec 07, 2023

Paul and the crew are great...good quality service

Dec 07, 2023

Thrilled to find a place that will work on an older Benz and do a quality job. I’m more than satisfied and will return for future needs. These guys know Mercedes vehicles, and I found them to be trustworthy, honest, friendly, and extremely knowledgeable.

Dec 07, 2023

10/10 I would recommend. Get you in and out.

Dec 07, 2023

Communication is superb! Paul and Allen both kept me informed on the issue, the parts that had to be ordered, and the day I could expect completion. They are awesome! Would definitely come back! Great customer service!

Dec 07, 2023

Great place! Honest people and efficient!

Dec 07, 2023

Great service and he is so nice

Dec 07, 2023

Paul is a great guy you can trust them here

Dec 07, 2023

Super nice 😊, They also check your vehicle for any issues before you buy it from someone else, free of charge. They do this hopefully to gain your business if the vehicle needs servicing. Check them out.

Dec 07, 2023

The Nicest people I ever met… I’m never taking my benz anywhere else..First time here and they won me over.. In and out.

Dec 07, 2023

We were purchasing a c300 and wanted a prepurchase inspection. The gentleman was very knowledgeable and made husband and son feel confident that they were making a wise purchase. Thank you!

Dec 07, 2022

Best u will find great people

Dec 07, 2022

Great job guys, thank you...

Dec 07, 2022

Call the day before to have my car looked at, they told me to bring it by the next morning to look at it to see if they could repair it . Got to the shop this morning the owner Paul came out and was very rude . I use to take my other car to him years ago he was always nice. I don’t know what his problem was today but I will never go back. I have never made a post on any business because I have two, but this is unacceptable and no customer deserve to be mistreated. Paul work on that attitude!!!!

Dec 07, 2022

Excellent Service..Thanks

Dec 07, 2022

Good customer service, nice management.

Dec 07, 2022

Great

Dec 07, 2022

Great service. Made sure they checked everything on my vehicle and repaired it quickly and at a better price then the Mercedes dealership.

Dec 07, 2022

Paul and his guys know their stuff. He's done a ton of work for me, and it's always quality work at half the price of the dealer. If you want an old school mechanic who eats and sleeps and breathes these cars, this is your guy. He knows a Benz inside and out, and makes sure the work is right. A good honest mechanic is hard to find, so I'm glad I found this one.

Dec 07, 2022

Paul's a funny guy that's always there to help or send you to someone who can help you.

Dec 07, 2022

These people assumed I stole my car and not once did they ask to see any proof. They are racist.

Dec 07, 2022

This place was awesome this guy Paul were awesome he go into the problem he not going try to just make money he would try to save money and would not fix something if it not needed. I recommend these peoples Paul. will help you and not try to hurt you.

Dec 07, 2021

I was very pleased, I take all my cars to Mr. Paul.