BJ's Tire Center

Oct 06, 2024

I have previously bought tires at BJ's Tire center, in this case my car was fairly new and still had the factory tires and all I needed was to fix a flat, I finally got somebody to answer by calling the main store, it was 5:30 p.m. The individual told me that he couldn't do anything because they're about to close when I said you guys close at 7:00 p.m. that's an hour and a half He didn't have much to say! My question is if the service for the tires is lacking Why would I buy tires there to begin with We all need to fix flats once in a while or have maybe another problem with our tire, I will not be looking to buy tires there when my wife's vehicle needs tires! And I've been a BJ's customer since they first opened in Hialeah.

Mar 06, 2024

Great experience! Ryan was great! Mounted and balanced my tires and they are perfect. Definitely going back....

Dec 06, 2023

Always staff helps me to resolve tire problems.

Dec 06, 2022

If you have a BJ card it is the best place I have found so far for changing your tires or having them repaired. If you don't have a card I recommend just for the tire service.

Dec 06, 2022

Outstanding customer service. Reasonable prices.

Dec 06, 2021

Es ridículo q en la entrada te hagan devolver a mostrar la targeta del club como si todos los q vamos a la tienda no supiéramos de la membrecia aparte de eso vas a cortar la carne y tienes q esperar q salgan cuando ellos quieran a atenderte. Y como si fuera poco solo hay una persona q corta la carne y se mantiene en descanso o almuerzo. entonces q clase de membresía tenemos, solo de pagarles para comprarles a ellos es ridículo.

Dec 06, 2019

Good attention, high prices

Dec 06, 2019

Had 2 sets of tires on 2 cars put on within 6 months. The process for buying online, setting up appointment and getting them installed was 5 stars. However, there after installation care is 1 star. According to them, they do not electronically record the mileage when you installed the tire or rotate them, its all on paper and its "too much effort" for them to look it up. So good luck figuring out when you need your tires rotated (which you need to do for warranty) unless you remember it yourself. Then good luck getting them to pick up the phone when you call to make an appointment for rotating, then good luck even more when they tell you they need an original receipt to be able to get them rotated, because "they cant look it up". The tire prices here are not the best, but i decided to try because of the rotation etc they give after the fact, but the huge hassle is not worth it. No more tires from BJ's.

Dec 06, 2019

Horrible customer service, I needed to mount 4 tires and I had a flat and they would not mount them because I had bought them from another website company. They said it was.a liability issue...bs to me!! I am a paying customer and member.....they saw I had my daughter.with me and a flat tire....that mattered nothing to them. Extremely upset and probably will never buy anything from them again. As a company there could be exceptions, especially if you see a child is being affected as well. Back to Costco or Sam's for me.

Dec 06, 2019

Muy bueno

Dec 06, 2019

Ok. Could be better.

Dec 06, 2019

The guys are great great service friendly and you should make an appointment

Dec 06, 2018

Great place for tires and service william snd staff are very good

Dec 06, 2017

Es insólito como una tienda tan grande como esta explote así a sus empleados, teniendo solo a una persona haciendo el trabajo de 5, al menos díganme que le están pagando por 5, porque esto es inaceptable.

Dec 06, 2016

Beware Bj's members only ! Great customer service.