Black Rock Automotive

Nov 12, 2024

Amazing professional service. The best car service for European cars, especially Audi. Dave and his team are talented experts who can explain the car issues clearly and tackle the issues in a timely manner. Very happy about my experience.

Nov 05, 2024

I thiught the experience was effortless. David kept me abreast of the whole process and was honest too. He gave me what needed attention and what could be held off. I was surprised with the extra touch of washing and buffing out some scratches that meant alot. Great job!

Oct 29, 2024

Dave and his crew always do a great job and are willing to take the time to explain what they're doing in a way that makes sense. Black Rock is the only automotive shop we trust to get things done right and in a timely manner.

Oct 19, 2024

Black Rock Auto exceeded my expectations! I had heard great things about them, so I decided to give them a try after a frustrating and expensive experience at the Jeep service center. Dave took my car in right away, and he was very communicative and transparent throughout the entire process. I really appreciated the text and email updates, as well as the online portal they used to share photos and notes of their VERY comprehensive inspection and assessment of all my vehicle's components. They prioritized the repairs, and I never felt pressured to get unnecessary work done. I also appreciated getting back on the road quickly. I highly recommend Black Rock Auto! Thanks, guys!

Oct 19, 2024

Dave was very responsive in dealing with my Tesla when it wouldn’t start. Will definitely go to Blackrock again.

Oct 19, 2024

Fantastic intake and service. Transparency and attention to detail were outstanding. Services went above and beyond.

Oct 19, 2024

First time there and I'll definitely be back. Thorough explanations of everything, found problems others had missed, didn't try to up-sell me. They use quality products. And wonderful cats on site!

Sep 19, 2024

Dave and his talented team once again have done a thorough and trustworthy service. Communication is simple and easy to understand. Thanks again.

Sep 19, 2024

Very friendly and courteous staff. I'm not a local and was lost with an almost flat tire. They where able to help me ASAP and it was a big stress reliever. Thanks guys...

Sep 19, 2024

A + - these guys know what they are doing!

Sep 19, 2024

I heard about Black Rock Automotive via their ad on Capital Public Radio. After years of using a Toyota dealership for service, I decided to try Black Rock and was very impressed. They really seem to know what they are doing, and the services they provided were completed quickly. My 12-year-old Toyota Prius is now running like new.

Sep 19, 2024

I love this place will refer this place to other people. Dave and the crew did an amazing job on my Honda. I love how Dave explains and had pictures of what service they did... Will be back

Sep 19, 2024

These guys really know their stuff. I've been going here for years and I've never left there with a mystery. Their communication is excellent. All my question are answered thoroughly and they are always willing to show you your car and what is going on with it. Plus shop cats and dogs make it welcoming!

Aug 19, 2024

Always a good experience dealing with Black Rock Auto. Honest folks, do good work, enjoyable to deal with.

Aug 19, 2024

Best auto repair in Sacramento!

Aug 19, 2024

Very thorough and extremely knowledgeable!

Jul 19, 2024

Great service. Reasonable prices. Friendly small local business.

Jul 19, 2024

I am very happy with the work done here at Black Rock Auto. My car had failed three smog checks before it was serviced by Black Rock. It runs better than ever now and passed the smog test. I also had a loaner car provided to me while the work was done, I highly recommend Black Rock and will bring my car back for all maintenance and any needed repairs in the future,

Jul 19, 2024

Very professional. Thank you for expanding on the details after you repaired the car.(showing the physical parts that were removed) And texting me the pictures. I truly appreciated your ability to take care of my car so quickly. CD

Jun 19, 2024

Dave and the crew were great. They got me in and diagnosed my issues quickly. The online diagnostic report of my 85 point inspection was amazing and broke down all my vehicles problems and even included photos of the problem areas on my vehicle, not just a generic image. I’ll be bringing all the business I can back to black rock auto. These guys are great. Had my car back in for service and once again, David was great and got me up and going in no time. Even got me a loaner so I could get my errands for the day finished. Always great service here.

Jun 19, 2024

First time in the shop, Dave and his team are super thorough and got a ton of work done on my car in a single day. Feels brand new, the car is going to be driven by a new driver and after their inspection I feel confident that he will be safe and the car is mechanically sound. Dave kept in touch through the day and the pictures of the work performed is greatly appreciated. Will definitely be bringing my other vehicles here!

Jun 19, 2024

Happy first-time customer and coming back. Dave, Rich, John and team made me feel welcome, addressed my concerns, went the extra mile, and finished the job blazingly fast. Recently reached 100k miles on 2010 Jetta. They performed 85 pt inspection, diagnosed and fixed air injection system error, replaced shocks/struts/mounts/links, flushed brake/clutch fluids, and more. Sacramento is lucky to have this establishment.

May 19, 2024

Always great and thorough service!

May 19, 2024

David comes across very caring about handling your automobile

May 19, 2024

Several issues addressed: Twice had to test new brakes hard and they worked; Engine no longer stalls on rapid stops; Not hearing exhaust leak any more; Car just passed smog check.

May 19, 2024

Thank y'all for the great service. I knew exactly what was needed and you performed the work in a timely manner.

May 19, 2024

This shop is one word AMAZING! Brought my Tesla in for a quick service, they provided me with the best service! Keep me updated along the way until my vehicle was ready. Dave and the crew are the most honest people you’ll come across in the 916 area. Good people!! I would recommend this shop to all my friends and family!

Apr 19, 2024

Outstanding shop. Dave does a great job of explaining the work done each time. Highly recommend this spot.

Mar 19, 2024

I am very happy with the service they provide. I give them a 5 star review.

Mar 19, 2024

It’s great to have a team of mechanics I know I can trust. They are honest & upfront about the work they do & what the cost will be. I drive a lot so I especially appreciate the prevention & maintenance they do so I don’t end up down the road with an astronomical bill. Thanks Black Rock!

Mar 19, 2024

This is a small garage that strives to provide good service to their customers. I think small, dedicated shops should be supported.

Feb 19, 2024

I would recommend this shop, the service was professional and the owner was courteous and knowledgeable I will be taking all my cars there from now on..

Dec 19, 2023

So glad we stopped by Black Rock to get our Tesla's tires rotated. Customer service was great and friendly. It took about 30-45 min. When it was finished and time to pay, Dave showed me a photo of a device they attached to the bottom of our Tesla to keep the plastic and anything else safe from cracking. I was impressed by the thorough details. They gave off a very honest vibe. We will definitely be coming back and we’ll recommend Black Rock to anyone who needs auto repair/service.