Black's Tire & Auto Service

Dec 07, 2024

Pleased as always again today

Dec 05, 2024

Thank you for your tyre repair service. The repair was done as expected, and the team was friendly. I will be sure to return if I need further assistance

Dec 03, 2024

The company I work for uses blacks tires for tire and auto repairs. They really look out for us, not sure about individual experiences. I showed up there with my company vehicle to see if they could change out a tire for me that kept losing air over time. I showed up at like 5:10 and they close at 5:30 but they had me covered. It's not a 5 star because I'm not really too sure about individual experiences Called in to check on my vehicle and the guy on the other side sounded annoyed, like if I had asked a stupid question, like damn it's just a question, I'm not rushing you!!

Dec 01, 2024

The Black's Tire & Auto staff was friendly and professional. They did not waste time resolving the problem I had with my 1997 Honda Del Sol.

Nov 30, 2024

very responsible, sensible guys. they helped me a few times. special thanks to Denis

Nov 30, 2024

Excellent customer service and very friendly staff. The manager had a friendly demeanor and everyone greeted customers with a smile. I highly recommend them for your cars needs.

Nov 30, 2024

Excellent customer service, quick work, great price. I’ll be going back when I need auto maintenance.

Nov 30, 2024

Thanks. I've received excellent service on all of my tire needs for the last several years. I need to get out of there.

Nov 23, 2024

Blacks once again helped us out. They are the greatest people to deal with. As long as my children are living in Raleigh they won’t take their vehicle anywhere else. Thank you Blacks

Nov 23, 2024

Good

Nov 23, 2024

Service they did was good. But... I asked a rotate & balance when I made the appointment with Isaac on Monday. Then clearly marked both rotate AND balance on the night drop key envelope. They did not balance my tires. Also they could improve by just calling and letting me know they were finished.

Nov 16, 2024

Been going there for over 10years and have always been pleased

Nov 16, 2024

Excellent service, friendly, professional staff.

Nov 09, 2024

Always Great Service and courteous staff!

Nov 09, 2024

Always professional, quick, and all around great service.

Nov 09, 2024

Had a flat tire and needed it fixed. They fixed it and had me on my way in no time. I appreciate the people that were there working. Thank you.

Nov 09, 2024

I bring my car here for all my automotive needs. James always goes above and beyond to make sure me and my car are taken care of. I’d recommend them to anyone.

Nov 07, 2024

Appreciate that Jaymes did his best to find the most affordable battery for hybrid car. Thanks again.

Nov 07, 2024

Great experience!! Go here for all your auto maintenance needs! I came to Black’s after a recommendation from a fellow Jeep owner. I didn’t know a good place yet since I moved from out of town, and so glad I was referred here. I got an oil change, tired rotation, tire air pressure fix, etc. Thank you So much Isaac and James! Found my new go-to car maintenance place :)

Nov 07, 2024

I am very disappointed with the outcome of the service I received from your establishment. I came in for brake services and was given a misdiagnosis. I returned due to issues arising from that service. Then I was told that there had to be even more work performed which cost me an additional four hundred plus dollars. Yet after leaving the establishment there are still issues going on with my brakes. This is after new brake pads, new rotors, new calipers and brake flush. I’m so frustrated with the situation and the customer service on the third visit was horrible. I will not be recommending any friends or family and neither will I ever bring my vehicle back again to be serviced for anything.

Nov 07, 2024

James was extremely helpful. Great crew of guys up at this location. Got my business now and forward!

Oct 07, 2024

Came in for state inspection. In and out in les than an hour. 😊

Oct 07, 2024

Exceptional customer service! The team at Black Tire Auto went above and beyond to ensure I was taken care of. Their knowledge, professionalism and willingness to answer all of my questions made the experience smooth and enjoyable. Highly recommend for anyone in need of quality products and outstanding service!

Oct 07, 2024

Got some tires mounted and balanced. Their power went out before they finished and when I came back the next day, they didn't charge me to balance 2 of the tires. Quick and professional

Oct 07, 2024

The were great! Loved the service from the front desk and they got me out in no time at all.

Oct 07, 2024

This place is one of the best. I am a customer for life. Their customer service is A1. Jaymes, is a great manager.

Sep 07, 2024

A well-run shop. They value the long term customer relationship, and have a lot of repeat customers because of it. Even with high turnover of employees, at the front desk at least, they are helpful and knowledgeable. I appreciate having a simple waiting area with a quiet room to go to and avoid a blaring television. Nothing fancy. Over the 4-5 years I have been a customer here, they have been accommodating to work me into the schedule for routine tire rotations. One time they fixed a flat and did not charge me. Tire prices have spiked- it's not their fault. It's often now a $1,000+ expenditure. But this location has competitive prices for the tire brands they sell, and they provide good service after the sale. Also they do good work on other repairs, e.g. alignments, brakes, etc. It's more than a 30 mile round-trip to this location- but, I've had the best overall experience; it's worth it.

Sep 07, 2024

Always a friendly and knowledgeable staff.

Sep 07, 2024

Great experience

Sep 07, 2024

Love the service… Isaac and Jaymes was very professional. They made me feel like I was a mechanic and explained to me the things I didn’t know. If I could give 20 stars I would.

Sep 07, 2024

Went in for an oil change, tire rotation, inspection took 3plus hrs which is fine but when I picked up the vehicle no inspection was done. A light was on so they could not do it- no call or anything to let me know what could be done. Kind of annoying

Sep 07, 2024

Professional. Will be back. Have family in Wilmington that use that local store and same results. Great guys to work with.

Sep 07, 2024

This Place Is Really, Suck There Charming For Something There doing 👇👇👇